I am having hip replacement surgery in a couple of weeks and have trouble walking very far. The manager allowed the airport shuttle driver to take us to a nearby restaurant. The driver asked how long we would be and said he would be off by then but would come back to get us. We had been flying all day and were tired and this really made a long day great! 🙏

The bed was not cleaned from the prior guest, the dirty bedding was just remade and passed off as clean. We had to request new linens and make the bed up ourselves. Not what you would expect for the price.

We only checked in at 12am, and the staff were still friendly & helpful. Would definitely recommend!

We enjoyed the convenient location to the airport for the last day of our Alaska vacation. Dinner in old town Anchorage is a quick drive due north - easy to find downtown and restaurants and breweries. Breakfast at the hotel in the morning is complete and satisfying making this a super place to launch from.

Good location. Nice clean and efficient hotel With friendly staff.

Great breakfast and beautiful hotel. Great staff. Free shuttle to airport. One of the best stays we had. We would highly recommend.

Large room

Hyatt House

after paying $100’s for the stay. I find it ridiculous that we have to pay for bottled water.all the hotels said we had to pay or if we were elite etc to receive it for free.

It was a bad start waiting at the airport for the scuttle for like 45 minutes! We were given the wrong info three times!! Eventually got to the hotel and was treated excellent after that! Thank you

Excellent staff clean great food

Nice hotel & staff. 3 minutes from airport. Clean and great breakfast. Had a great night's sleep.

Employees were very friendly and helpful

What a great gem when flying in or out of Anchorage! Service from staff was impeccable, the room was amazing! The sofa is so comfortable and the bed too! It’s quiet, well appointed and has everything ya need.

Convenient location near airport, con is that the location is very loud. Street noise is very loud.

Quiet, great breakfast and dining area, nice room.

Good

Nice place 👍

This hotel is literally more than double the rates in the summer time when the cruise ships are in town. Rooms literally start at $450 a night. This, I might add, is for a room that is normally $200, which is a little closer to what it might be worth. $450 for a room where the air conditioner literally clicks on and is so loud it wakes you up in the middle of the night. And this is after you have finally gotten to sleep from the sound of the roaring cars that run right beside the hotel. The beds are moderately comfortable but certainly not $450 worth. Flimsy douvet, scratchy sheet and lumpy mattresses. I might feel a little less bitter if the room only was $200. But at $450 my expectations were definitely not met.

Reception staff was very unprofessional at all times and did not seem to care for hosts except for Amber. Kitchen seemed to be always shortstaffed. From our 3-night stay our room was NOT made TWICE in spite of our request! Unacceptable for what we payed.

Excellent customer service at check in. We appreciate the upgrade and late check out since our flight was late in the afternoon. Thank you!!!

Like having your own little appt!

The staff was amazing! We arrived about 1 AM and the desk girl explained everything that would happen once we had our luggage at the airport. The shuttle driver was there quickly and was a really fun guy. He talked to everybody in the shuttle and made us all welcome before we even hit the property. Late night check-in was great, and we were even able to get a late check out. The property was fine, had a microwave and the bathroom was very nice. Of course we just slapped, but it was great. The staff is what really pushed it over the edge for us .

Only thing I didn't like was the noise. It sounded like a window was open and the highway was whizzing by all night.

This property is not far from the airport. The driving directions are easy. However, finding the actual hotel was just a little bit tricky for me. The driveway was not as well marked as I would have liked. The staff was friendly and check-in was smooth and easy. There was plenty of parking. There's breakfast served in the morning for free. It was very well done with a variety of hot and cold items. I would recommend this hotel for short stays. I'm not sure that I would be super comfortable here for long periods of time, but the weekend I was here was good. One thing that I would have liked to see in the room was more information about the hotel itself like the Wi-Fi password or just the usual paperwork that comes in the room that talks about what's available in the hotel, I didn't see any of that. If you're given a choice between the view and quiet, The view really is very good. However, there's a fair amount of road noise from the main Street outside the hotel. So if noise is a problem, you'll need to skip the view.

Helpful and friendly

Hggg

This was a nice hotel. Great room and food and a bar downstairs. Manager was friendly and helpful. Breakfast was amazing. The best one I’ve had in a hotel. So much variety

Loved that it was a suite. Had so much room and furnished very nice. Very impressed with the cleanliness of the suite, especially the bathroom. Wish all hotels were as nice.

Very nice hotel. The only item that I am not happy with is the bathroom lights. They are too bright. There is only one switch that turns on every lights in shower and sink area.

Great stay!

They stored our box of fish in their freezer overnight. Nice small plate dinner. Good breakfast. Large comfortable room.