The lakeside sauna is amazing!

Wonderful place to stay, its a dream and the staff was amazing

This place is very pretty with the lake view.

We absolutely adored our stay at Apukka. We were initially put off by the distance away from Rovaniemi, but the property has so many activities and is near a beautiful lake. Our igloo was gorgeous. The food at the on-site restaurants was amazing. The staff here are the highlight - they are so helpful and kind! Just make the booking!

Excellent

To be the highlight and last stop of an 8 day trip to Finland, we had high expectations. Unfortunately the service and food let them down, which had been excellent elsewhere. We emailed ahead to ask if the cabin could be ready at 3pm to enjoy the daylight -no, it would be ready at 4pm. Fine. We arrived just before 4pm - it wasn't ready, we waited in reception and were told there had been an issue, couldn't say what, and asked if we wanted anything as 'compensation' - I suggested a glass of wine but was only offered a bar of chocolate. We waited an hour, it was now dark, and the cabin so cold, we slept in our clothes the first night. Not a good start. The next night the main restaurant had an event and was closed to guests. They opened the Kota instead. Good, looking forward to flame grilled salmon. No-just heat lamped. The beer was actually warmer than the food. The following day we had a takeaway from the restaurant, and an ice cold beer whilst I waited, both excellent. The cabin was now warm and cosy and the location stunning. I think we were unlucky, our cabin overlooked and the restaurant shut, but most disappointing was the lack of any meaningful apology after contacting the resort once we got home. The highlight of the trip, the Arctic Light Hotel Rovaniemi, public transport to Santa village and much wider food options

Great place to stay! Fun Large expanse! Good rooms especially the Kammi Suites!

After extensive research we chose Aupukka for our family holiday. We spent x5 nights in a Kammi Class igloo and booked lots of activities. From the moment we arrived we were made to feel welcome and were looked after by the very friendly and helpful staff. The igloo was perfect for our family of 3, it was clean, modern and had everything we needed. All the activities were ran by friendly, knowledgeable and professional staff and at no point did we feel rushed. Snowmobiling with Erwin was a particular highlight. The breakfast was amazing with plenty of choice, both hot and cold. We pre-booked and paid for half board for 4 nights of our stay, This was the only negative for me and I wouldn't do this again. Its no cheaper booking and paying up front than if you just rock up that evening. The starter and dessert are buffet and you get to choice your main meal from 2 options. Although what we had was nice, if you didn't like either of the 2 options you were stuck. We also tried to swap our pre-booked half board for the A La Carte menu on our last night and although initially being told we couldn't, they did allow it but only gave us 40% of our pre-paid monies towards the cost. Dont get me wrong, all the food was really nice but by pre-booking we boxed ourselves into a corner and had no option to try the other restaurant onsite. I would highly recommend Apukka and 100% stay here again but simply not book any dining options in advance.

The facility was way beyond excellent but most of the staff did not seem too friendly or ready to assist. A good number at the desk seemed overwhelmed by the most fundamental task like refilling the water for guests at the reception or working the register. The resto staff could not tell for sure how much the buffet was. The guides for the "Norther Lights Hunt" were so uninspired and did not know anything about the presentation (which they will just read) they had before the hunt. The experience would have been so much better and complete if the staff matched the beautiful place. Only Carren at the desk knew how to handle many inquiries and have foresight.

Couple from Singapore. Stay in Appuka Resort for 3 days 2 nights, main reason is to hunt for nothern light at the frozen lake. Managed to capture soft aurora on our first night, but unlucky on the second night. Our queen aurora cabin is comfortable. Morning breakfast is great. Overall we enjoyed our stay in Appuka Resort.

Pictures looks nice and exterior of the property matches the picture. Equipment is super CHEAP - bathroom equipment is like from a dollar store sale. Staff does not care about the client experience but about upselling things, which are part of the experience at room price of such cost (i.e. if you have breakfast included and wants orange juice - 5 EUR). I understand that they are full regardless how they treat their guests, but if you are looking to have boutique experience which matches the price, I would kindly advise to look somewhere else. Advice to management: I understand business is about money, but at least train your staff accordingly and if you maximize profits, I think most guests would prefer 100 EUR / night more if getting the respect they deserve.

We liked it all.

Amazing place. Great food. Beautiful surroundings.

Its a good experience to stay in Apukka aurora cabin, however its with limited dining if stay there for the whole day, breakfast spread is reasonable but no great. Limited transport, only 9:50am shuttle to Arctic Circle hiking area and back 1 pm, they will not allow late check out and charge €30/hour which is not reasonable.

Amazing! Everything that we need to do in Rovaniemi is available at the hotel. Love everything about Apukka. Hope the restaurants have more varieties

It was fantastic and i a beautiful setting. The staff are incredibly friendly. Activities are great and really good quality. The on site restaurant was lovely and breakfast was huge. Glass igloo was lovely and exactly as hoped for

Brilliant location

A stunning property with very modern accommodations. We had one of the Kosmio suites that was beautiful. Heated really well with great amenities such as hot water for showers which was perfect considering how cold the outside temperature was.

Fantastic small resort full of endless opportunities for snow fun!

The most amazing place. It was like a dream come true. We visited Santa Claus village and had looked at staying there but we are so glad we chose Apukka, it was peaceful and tranquil and everything you imagine a winter wonderland to be. The paths were lit with candle light and the tipis with wood fires where perfect for warming up in during a break from the snow if you don’t fancy going back to your toasty igloo. I honestly can’t recommend enough, the staff were friendly and more than happy to help with any questions/arrange things. The buffet breakfast had a great choice, and if like us you have a fussy eater there is still plenty for them to have. We sat by the fire most nights after eating with a cocktail or glass of something. There was plenty of room in the igloo and the facilities were great. They are heated and insulated well and never once felt cold. I had read some reviews about the hot water but there was plenty for the three of us to shower without rushing. Sadly we didn’t see the northern lights (but at least we have an excuse to return now) but the glass ceiling/window is perfect for relaxing underneath looking at the night sky. We can’t wait to return and can’t recommend staying at Apukka enough!

This is a beautiful place to stay in Rovienami close to Santa's Village, Northern Lights viewing, and located on a beautiful lake. The breakfast was amazing and the rooms were incredible! We loved the igloo style at an affordable price!

The living environment and services are super great! Would highly recommend to anyone ask me about the advice of accommodation in Rovaniemi!

This is an amazing resort. The people that work at Apukka were friendly and very accommodating. Check in was a breeze. The food at the resort was delicious and price was very fair. Apukka has many activities, snowmobiling, Husky tours and the northern lights were amazing. I wish I could say more.

Great place to stay

Un lugar único y maravillosos. Las instalaciones son excelentes. La comida de muy buena calidad. Las actividades súper entretenidas. Lo único que me sorprendió es que no te dan nada en el baño de la habitación como gorro, crema etc., no tiene batas ni pantuflas en la habitación Y el servicio a cuarto es bastante pobre. Siendo un resort $$$ deberían poder proporcionar artículos básicos de aseo personal.

The bed is so comfy. Looking at aurora through igloo rooftop glass from such comfy bed is so nice. :)

So I’m very torn about this place but I’ll start out with the negative and then go in to the positive. We book a 3 night stay here as part of our honeymoon trip. We where traveling from the US then would continue our trip from there. We got Covid a couple days before the wedding and had to reschedule our wedding and honeymoon. Most places where accommodating and understanding with the change by helping at little to no charge. Apukka did not. They refused to help us in any way. Basically we lost our complete booking and weren’t offered even a small credit for a future stay. Which I feel like is terrible customer service. That being said we didn’t want our honeymoon plans ruined by this and decided to pay again for the three night stay. The place is beautiful with lots of activities. They are expensive but seem worth it. We ate at the restaurant there and enjoyed every meal. Breakfast is included and was great. We saw the northern lights one night from our cabin and on the reindeer tour. So all around I would highly recommend this place. Just don’t expect them to do anything at all for you if anything happens to your trip plans. The customer service on site was good other then this. Rooms are very cozy and warm. Its far from everything so expect to spend most of your time at the resort when you go. Which isn’t a problem if you don’t mind paying for the activities. The sauna experience is worth the money.

Fantastic resort, but very pricey. Excurtions were over what you would pay elsewhere but I could not fault the glass igloos, restaurant and staff. All absolutely excellent.

Absolutely amazing and unforgettable experience. We stayed in the aurora cabins and kammie suites. The aurora cabins are definitely best in terms of sky visibility, but the kammie suites offer a bit more comfort. Staff was incredible, food amazing and trips 😍

We found the resort to be charming and delightful. We stayed in the Kammi Suite and it was cozy and well appointed. It was very warm as well. The kitchen had a good sized fridge and a microwave. Our suite was private and romantic. The bed was two twin beds so a little weird for a married couple to share, but still comfortable. We stayed in winter so darkness wasn’t an issue, however the Kammi Suites too windows do not have shades. This may be problematic in summer with extended daylight. We booked activities through the resort which were convenient and amazing! Don’t be shy to ask about the shared shuttle - it wasn’t always offered to us but it was MUCH cheaper than a taxi for in-town or Santa Claus Village trips. The hotel runs the shuttle to there and city center regularly for people taking the tours but not staying at the resort.

It pains me to say were a bit disappointed by our accommodation. The reindeer tour was great though and the guides very friendly and informational. We stayed in a komsio teepee and felt like we were paying top price so had decently high expectations. A main light was non functioning, so we let front desk know but no one ever came. There were tons of switches in the room but some ones with arrows had no explanation as to what they did. The shower was pretty confusing and leaked water on the floor as well as an empty soap dispenser. We were there only one night so there was no use notifying the hotel about this but I feel like it should be checked. Also no where to hang towels in bathroom. I know they say Finland is expensive but this is truly high end resort compared to the rest of the country so there should be higher standards. The building itself is decorated really nicely and and the woodwork beautiful so I do truly think that with attention to some more detail it could be a great stay.

Staff were incredibly helpful, they informed me the artic sauna was not available after purchasing a spot there. A partial refund was offered. The surroundings are beautiful and we managed to see the northern lights!