Pleasant enough for what i needed. Room was spacious, shower was hot, amenities where available.

Very good value, breakfast was good, room was clean and functional. Only 10 minute walk into newport centre

I booked a room in this hotel after reading the many 10/10 reviews and looking at the photos of the rooms. I now question the authenticity of those reviews. First of all this hotel is more a private house BnB than a hotel. It is situated not far from the city centre but the area is really rather shabby. There is renovation work going on so I couldn't find the front door at first. Not a big issue but irritating. I booked a single room, paying over £55 for a shoebox! Size probably 8'x6'. Yes there was a single bed, desk, chair and tiny wardrobe but they filled my tiny room. The ensuite was nearly as big as my room. On the plus side, it looked clean enough. Towels were provided but they were also small and quite thin. The bed was ok but needed a new mattress. The room was quite warm even with the radiator off, luckily there was a bit of a draught from the window which helped. Breakfast times were rather early, from 07.00-08.30 in a very plain dining room with noise from the kitchen. There was some fruit, yogurts and wrapped pain de chocolat though not freshly baked. Reasonable choice of hot food though no proper bacon or sausages. I had an omelette which was freshly cooked which was lacking in seasoning but adequate. When i looked at other budget hotels in the area, i was very disappointed that i booked the Gateway. This tiny room was completely overpriced at £55. The local lbis was £41 for a decent sized room. So i recommend reducing single room prices.

On arrival to the hotel, we had to wait for a little while before the owner opened the door next door and asked us to check in there. No signage to indicate this was the case. The room looked like it was recently added in a new block at the back of the main building. The room itself was clean enough but the towels were a bit shabby and had a fews holes in a couple of them. Breakfast was nice enough.

Good for a one night stay, cleanliness could be better ie toilet seat broken off.

It was a perfect room for night. Clean and comfy

Can see property being updated but still managed to keep it clean ans tidy.

It was an unpromising start as reception was closed when I arrived at 3pm to check in. There was a phone number to ring. The lady seemed surprised that it was 3 o'clock but said she would come. I had to wait outside for 15 minutes, which was a little irritating, however once checked in, I was very pleased with the room. An unexpected upgrade to a twin room from the single room booked. And it was a nice room, seemed newly refurbished, tea coffee biscuits comfortable bed. I was also pleased with the easy free on site parking.