Lovely room in a nice hotel. Please do not expect any help from the staff. We asked basic questions like finding an ATM in the neighborhood or how to walk to the metro and none of them could answer. It was very frustrating. Otherwise the facilities are great.

Loved the place and would go back anytime! Thank you!

Spacious, very great for family with kids, peaceful and clean

The rooms are apartments with either 1 or 2 bedrooms. The bedroom and bathrooms are not huge but a good size. The main bsthroom connects to a generous walk-in closet with a laptop safe. The second bathroom has a shower, too. The kitchen is a good size, as are the living room and dining room and terrace balcony. Well furnished and supplied with a mini gym that has weights and weight devices. Also has a whirlpool. dry and wet sauna, and ootdoor pool. The buffet breakfast is good, improved from last year. Housekeeping is good. The outside laundry they use is expensive but very good. The onsite restaurant food and the bar are very good.!

we had a really good tiem in the property, the Staff at the bar and restaurant were excellent.. Erika, Estefania, Christian, Sindy and Milena were so attentive and friendly! the only thing we would have love is if the pool was open until late, since we came from touristing the city and wanted to relax at a later time, but the pool was open only until 5 and the jacuzzi until 7.. other than that thumbs up!

Highly recommend.

Great hotel with great amenities. It’s actually an appartement. Would definity stay there again.

This property is exactly what I wanted, safe , quiet and friendly staff.

Clean and friendly staff.

Excellent hotel and service

Just wonderful!! Safe, clean, and large enough room. Especially the dining was the best in Medellin. Pool is also fantastic and warm and well maintained.

just perfect superclean great service spacious

Excellent property, plenty of space and in very good condition, walking closet, full kitchen, etc. Only 1 constructive feedback, breakfast buffet is until 10:00AM, but at 9am items start to fall short and they are not replenish because the buffet is about to end. This should be easy to fix. I was not greeted as an EXPEDIA VIP nor I was offer any perk for it.

comfortable and clean, friendly staff

Very nice accommodations. Helpful and friendly staff.

It was a pleasant stay. I was able to relax. The suite was very comfortable and spacious.

Great service and lovely hotel a

EXCELLENT SERVICE

Very clean and spacious rooms. Staff was friendly & helpful. Pool closed at 4pm sharp & is closed on Thursdays.

The hotel was very clean and the entire staff was excellent!

Excellent staff and room service. The food is delicious

very clean and friendly

Instalaciones modernas, habitaciones grandes y bien mantenidas.

My room was actually a gorgeous, modern 2 bedroom suite. I can see why this property is so highly rated there is nothing negative to say. It’s clean and quiet, the breakfast is good, the location is close to many malls and attractions. The only thing I would mention is that it’s not in the Poblado area of Medellin where all the restaurants and nightlife are, but it’s in an excellent quiet neighborhood.

Everything was wonderful. Thank you everyone!!!

The property is new and well appointed. The breakfast included was also first class. My issue comes with the property's management decision to antagonize guests in the enforcement of their mask policy. My understanding is that masks are helpful(?) when social distancing is not possible. Too many times I and my family (that shared the same room) would be walking by ourselves in an empty hallway and particular members of the staff would berate us from behind a plexiglass shield for not having our masks on. A little common sense and a desire to treat guests as customers and not as children being chaperoned or policed would go a long way here. For this treatment we will unfortunately not be returning to this property. There are too many other exquisite properties in Medellin that value customers and their business to subject yourself to this type of treatment.

Spacious and comfortable suites

Exelent

No me gusto nada ladrones

Very nice business stay in Medellin. Spotless and very comfortable hotel, incredible service and comfort. Very well designed and equipped large suites, and impeccable service. This was my second stay, and will always come back there.

It was way more than I expected. The hospitality, awesome. Place was very convenient, next to a great mall and a supermarket. It’s an apartment with great amenities. The cleaning service was awesome. Had a new state of the art washing machine. Balcony with beautiful Mountain View’s. I don’t eat pork so was a little down on lack of other meat options, but the service was great. Fruit, pastries and everything was good. Gym, sauna, steam room , jacuzzi wonderful. Didn’t get a chance to enjoy the pool because you had to book a reservation and going to the pool is spontaneous, so that was what I missed out on experiencing. I would definitely stay there again. It’s places in America that would have been atleast double the price with 20% of the satisfaction. Actually the biggest disappointment was hotels.com dangling 20% off spa treatment because I’m a “gold member” and when I called to redeem I pretty much was told by a Hotels.com representative they don’t know how to help with it. I paid full price and she was happy and satisfied so thank you again estelar!!!

The stay was great. The location was a little far from things that we ended up doing, but the hotel more than made up for that. Very spacious and clean rooms. Everything that you'd want to do on your downtime was provided at the hotel as well.