The shower room was the highlight of our stay! The water pressure was amazing. The bed was super comfortable with amazing pillows. The room was small but we made due with our 4 bags for 2 people. We would definitely stay there again!

A beautiful hotel with faultless service, excellent dining and a perfect location. When my husband and I return to Madrid again, we will be staying here.

Beautiful property and rooms, but sveltenti service. Very convenient location close to everything but just around the hotel quite dirty and noisy through the night

Perfect!

Amazing experience. Excellent staff and service. Kind and considerate staff from front desk, doormen, and restaurant. Rooms were spacious and clean. Loved my stay and would happily return.

Hilton’s Curio Collection, Hotel Montera located in Madrid was exceptional. The hotel’s ambience, amenities, and staff met every expectation. The slight inconvenience of walking to the taxi stop from the hotel’s entrance did not interfere with the overall experience, which included the best of hotel mattresses and elegant quiet rooms with extraordinary cuisine located on site. I highly recommend this property.

Staff was absolutely fabulous.

Excellent location, friendly staff, amazing room and good breakfast! One of the best hotels we visited. Also child friendly. Highly recommended to everyone

Staff and Location was excellent, including Reception, Concierge, Bellboys...etc. What I did not like was the House Keeping, extremely clumsy, never vacuumed the floor, never wiped the coffee table, nor the cupboards, never washed the cups, glasses...etc.

Gorgeous property with wonderful staff

Staff checked us in early, the room was spotless and the welcome drink was wonderful to enjoy on the rooftop at the bar. The rooms are extremely quiet for being so close to a major city area. Property felt very safe and secure. I would definitely recommend.

Excellent location and excellent staff

Perfect

Great property in an incredibly convenient location. While small , the property is up to date ,has great rooms and excellent staff. We had a small issue but they were very fast to correct it and take care of me and my wife. I would absolutely recommend it for anyone staying in Madrid.

Loved loved loved this charming boutique hotel. It’s super stylish, very well maintained and so much attention to detail. The team was very welcoming, warm and absolutely loved it.

Good and nice room, the only thing was a weird odor inside....

Amazing stay hotel so nice . Staff were so good . Location was perfect. Madrid is a great city for a long weekend .

Beautiful room - SOOO convenient - right off Grand Via so easy to get to everything.

Hotel Montera Madrid was excellent !!

The people that work there are fantastic! It is obvious they want you to enjoy your visit & help in every way to make that happen! A delightful experience!

We absolutely loved this hotel. Our room was ready right away, which was great because of the time difference and we were tired and wanted to sleep. The staff was super friendly and kind. The only thing to note, is that the cars don’t reach the hotel, it’s on a pedestrian only street. But it wasn’t too bad, just rolled our luggage for about 1/2 a block. Angel, the bellman was extremely helpful, he went the extra mile to help us with the luggage when it was time to go, since the car couldn’t make it all the way to the property. The restaurant and roof top bar were also fantastic.

The hotel overall is very nice. The location & rooms and service of them are perfect I try it two times the last month. They upgrade my room as a gift ( loyalty)😍

Wonderful staff, completely renovated hotel with gorgeous decor and design. Everyone is friendly and ready to help at any time! Will definitely stay next time I'm in Madrid!

amazing staff

This Botique hotel is more than what the pictures show. You need to be there to experience it. The customer service exceeds all the levels of excellence. A big thank you to all the staff from bellmen, concierge, front desk, and restarurant.

Most of the rooms in this property are small so I paid for the King Esperanza Plus Room. The second night the toilet flush stopped working and they moved us to a smaller room. Um, why am I paying for the rate for the King Esperanza Plus Room and receiving a smaller room instead? In addition, the water stopp3d working for a few hours on one of the afternoons as well, and on another afternoon there was a lpud alarm bell throughout the hotel. The hotel is also not soundproofed adequately and walls are thin so you can hear what is going on in the hallways as well as outside in the plaza.

Property not ready to receive guest. Gym is close, Elevator don't work and when it does is super slow, wifi is terrible it disconnects every time you log off and they charge you $5 everyday for it. Finally doorman can be rude since there’s a lot of people in front of the hotel and they cant know who’s a guest of the hotel.

I cannot emphasize enough how extraordinary my hotel experience was - without a doubt, the absolute pinnacle. It all began when I reached out to the hotel's Guest Experience team via email, and that's when the incomparable Issac stepped in. His level of service went above and beyond anything I could have imagined. He played a pivotal role in orchestrating a surprise proposal for my girlfriend, arranging delightful treats along the way, coordinating a shuttle service, and even ensuring we had exquisite flowers, wine, and delectable snacks. Alvaro and Narella, two other outstanding staff members, joined forces to continuously enhance our stay. They not only provided us with exceptional dining recommendations but also captured our "just engaged" moments against the breathtaking backdrop of the rooftop pool area. While some individuals may have expressed concerns about the elevators or the hotel's newness in their reviews, I must express my admiration for the hotel's proactive approach to addressing every aspect. They have installed additional elevators and exhibit an unwavering commitment to enhancing both the establishment and guests' experiences. I was pleasantly surprised when our bed was immaculately made twice a day, and the occasional appearance of delightful letters and chocolates on our pillows added a touch of elegance. By the way, the pool boasts a truly awe-inspiring view. As an added bonus, the hotel provides water fountains for refilling reusable water containers,