First time stay at the hotel. Went to the concert Saturday night. Will be back

Would be nice if they had a shuttle service from hotel to amphitheater.

Service was good and room was clean, parking is limited and smoking area directly out front door, very disappointing

Bed was very comfortable.

Our room was absolutely disgusting. Nothing was cleaned from the guests prior. If that wasnt bad enough, the people in the room next to us were running screaming and partying in the hallway at like 3 am. We called front desk and they did nothing. Will not be staying here again.

Very nice front desk staff

This was a great hotel experience. There are only a few things that we noticed. Of course, elevators get used often, however the two elevators that are there maybe need servicing :-/ There was this grinding and knocking sound whenever we got to our floor as well as when we got to the lobby floor, and we weren't the only people that noticed, it was a little unnerving. Second, there was this knocking sound throughout the day/night, not sure where it was coming from, but we were thinking the fridge, then maybe the walls, not sure. Last thing is the elevator floors, not sure how often they are cleaned, but it looked the same from the day we got there through the time we left. However, the staff, ALL OF THE STAFF that we came across was AMAZING!! We enjoyed our stay and will definitely stay here again.

Clean, friendly, elevators a little bit sketchy but all around 9/10! Definitely would stay here again!

Everything was Clean, Bed was very Comfortable!

very good service

When I checked in I’ve never felt so welcome there were 2 girls who greeted me and got me checked in. I’ll definitely be staying here again.

I would definitely stay there again, and I can recommend it with confidence. The decor of the rooms—fashionably cold and spare—was not to my personal taste, but it hardly matters when you’re mainly sleeping there.

Our room could’ve used a deep clean but was satisfactory. The elevator was scary- staff said it’s been like that since December. Beds were comfy and came with exercise equipment.

Was blown away by the friendliness of the staff and how spotless our room was!

Close by Tinley Park

Nice

Bright, welcoming entryway with competent staff. Clean, spacious room.

Very comfortable for my family of four. The room was very clean, and they provided good service, very attentive to our needs.

Checkin staff not very friendly

The floors were a little dirty and the bed was like more older because it sinks in.

Clean, comfortable and close to everything

My hotel room floor was dirty and needed to be swept. The elevators are clearly in need of service. The elevators make a lot of noise and when it stops on each floor the elevator is not even with the floor you are stepping on. You either have to step up or step down. And its a tripping hazard so they need to address this before someone falls and gets hurt. Staff was very nice and professional.

Very average. The bathroom in our room had hair in/on the sink and floor. Restaurant hours were limited. 6 out of 10.

Nice hotel. Only there one night for a concert but wouldn't mind visiting again. Only complaint is the elevator seemed like it was going out

I loved the cleaniless and the staffs ability to accommodate my family in such a timely manner.

Great stay in the suite

Great location to the Amphitheater, friendly and helpful staff!

We went to restaurant in hotel. Only two girls were working. We had to go to a concert, this made our time limited. We order and it took so long for them to wait on us they offered our drinks on the house. Then our dinner was taking so long they said they would cover our bill. So the dinner never came we had to leave we tried to wait we actually missed the first show at the concert. The floors in our room were dirty also.

Good location, nice room and clean

Advertisment on Expedia shows POOL. Looking to relax in swimming pool. Pool was removed. Several other couples were upset the pool was not available during 93 degree weather.

Great hotel, very clean, comfortable, easiest access to the Amphitheatre. 2 minutes away. Spectacular venue

The bathroom door handle was broken preventing it possible to open from the inside. Frequently trapped, required assistance from the outside. I once got trapped and required maintenence to come and help me, causing me to be late for a meeting.