loved the atmosphere, the staff were amazing, the pool table was a winner for us.

nothing, highly recommended this place

Such an awesome place to stay in Hakuba, fully recommend!! Great location and fun things to do. The staff were so friendly and welcoming, shoutout to Victoria for being on top of everything and to Adam, Andy, Rowan and Will for being awesome blokes to spend a holiday with

the staffs here are very nice

Good

Kitchen in dinner time, like staff kitchen

First off, I had no idea there was free breakfast, so that was a pleasant surprise! DIY eggs, bread, cereals, milk, coffee, tea, spreads. Staff is always around so it doesn't get too messy during these times. There's a chill-out room (with yoga in the mornings), pool table and a bar on premises, so you never actually have to leave; especially when the snow conditions are absolutely shit, you can be entertained somehow. Then they started to enable me by installing the Nintendo Switch xD Because staff also live in the same space, they are really conscientious of cleanliness and resources for what you need; and without formality so it's easy to befriend them. Drying room is relatively spacious; there is an area to do your waxing. Depending on the specific room, the dorms can be pretty spacious. It's quite clean with SUPER COMFY beds, and not so rickety going up+down those bunks. It can be pretty busy here, which at first, can be a bit intimidating if you're solo travelling. But there were many others solo as well, and it was incredibly easy to make new friends. Gavin himself is pretty chill, so his presence maintains a respectable vibe; while some of the others are a bit more wild; meaning you have options for your personality type. The kitchen is super; they have a huge oven! I'm a long-term traveller so it's nice to not have to cook with a kettle.

They have a cat. Inu-chan is cute but quite a snob xD Sometimes the common areas (toilet + sinks) can get a bit gross, but if you find the quiet spots, it's actually quite fine.