The women who were working the front desk were very helpful and welcoming.

Very nice and clean! Located very conveniently, just a few minutes walk from downtown Santa Elena! We had a room with a grest view. Super friendly and helpful stuff who helped book our excursions. Great breakfast that was included.

Our check in was great - front desk was very friendly and also gave dinner recommendations.

The staff was incredibly helpful in booking tours and suggesting the must do things in and around Monteverde.

Nice ecological hotel. The stay was pleasant. The parking was not reasonable in terms of entering it - the road alignment work has to be done to make it convenient to enter the parking lot. The reception was kind to us. Reasonable breakfast.

My wife and I really enjoyed staying here at this hotel. The staff was very friendly and helpful. Whenever we needed help or had any questions, they were quick to assist. All around good vibe at this hotel. The rooms were nice and its situated close to all the attractions. Nice area. Nice breakfast. We would definitley stay here again if we were to visit this area!

The front end staff was extremely helpful with information about the various tours that were available and helped us book a tour. The view from our room was very lovely. Our visit to Costa Rica was absolutely wonderful.

Great location and clean property in a beautiful location and amazing staff. Hot water for showers not good. Overall, we liked the stay at this location.

This is a quite, clean, small hotel. The staffs are very friendly. The garden is pretty. Our rooms are at 2nd floor, and the balconies are connected together, very convenient to sit outside. There are two ceiling lights, but I cannot turn them on at first, the room is dark with only table lights. Later I figured out there is a switch behind the curtain, I can turn one ceiling light on, the other may be broken. Anther thing you have to remember is you have to use the key to lock the door from outside or inside. The first time I left the room I didn’t locked the door, the 2nd time I stayed in room changing clothes and the door is still not locked ;-) I guess people living here are used to this kind of door locks.

Location was good but the hotel was a bit rundown. Rooms were small with just the beds, a tv and a chest with mirror. The tv was technically blocking the mirror. Water was barely warm and there were stray dogs in the property all the time. For the money we paid we expected a better room with ameneties..

Nice hotel to stay in, comfortable rooms though WiFi was weak in the room. Breakfast was really nice and filled you up for the day.

The people at Hotel Cipreses were GREAT! Would like to especially thank Louis who went out of his way to make sure our visit was a good one.

Very spartan room. It’s clean and was insect free but the door rattled with every gust of wind. We were only here one night but were able to do a night tour and then early morning tour of the nearby parks. Keep in mind you’re staying at an inexpensive room in a jungle and don’t expect this to be a luxurious room. Bring shampoo and soap!

Super nice staff - quiet hotel 10 min walk to town. Great breakfast!!

This a lovely hotel located within a short walk to the little town of Santa Elena. We had a nice view of the mountains from the window and enjoyed the typical Costa Rican breakfast each morning. The room was fairly basic, but bed was comfortable and there was extra space on the side of the room to store our suitcases. Staff was very welcoming and friendly. We were able to book a last minute night walk with them for that night. Room was clean and property was quiet. Parking on site.

Close to the center and the salvatura park. Breakfast was delicious! Hotel very clean. Staff friendly! It's true what the reviews says that the walls are very thin, but people are respectful and there was no noise after 10pm. We went 2 families with kids (4 kids between age 5 and 9) and we would go back!

You can hear everything in the hotel rooms to the point where you can hear the conversations and every word that is being said in addition to the car noise outside. You can also tell that there is mold growing in the corners and near the shower from water leaks. The largest problem we had was that we asked if they could call a taxi for us early in the morning to make it to our next destination and there was no taxi or staff to assist. We figured it out ourselves luckily, but were extremely frustrated after a terrible stay from extremely noisy neighbors and traffic and that being the cherry on top. Two positives are that the staff seem friendly though some of them speak limited English so make sure your Spanish is okay and that they promptly fixed the patio door lock as it was broken when we got in. We strongly regretted not paying more and staying elsewhere.

Beautiful place ! The employees are so sweet. I recommend for sure !

Hotel Cipreses is a very nice eco friendly hotel with beautiful grounds and neat rooms. The staff is very helpful and the included free breakfast is a nice benefit. Internet was not good in my room, so I was forced to book my next hotel in the lobby. People should know that this hotel is about 300ft above and a 1/2 mile walk to the main town of Monteverde, if they want to visit a restaurant or bar. I found the walk is something you only want to do once a day. Also Monteverde is very windy.

Would not recommend staying here, hotel conditions leave a lot to be desired especially for the price you pay for a room. The receptionist who assisted me during my visit was not pleasant either. Overall I would do more research and stay elsewhere.

the room was very small, you can hear everything what is going on in the neighbor room, you have 5 minut for shower ( there is sing- 5 minute shower only)

It was a nice hotel overallThe only drawback is that it can be a little loud there the walls are thin

It was a nice hotel overall The only drawback is that it can be a little loud there the walls are thin

Our experience was great! The receptionist helped us book a night tour in which we saw many different types of animals. Their breakfast is a good typical Costa Rica breakfast of pinto, eggs, and an assortment of fruits. They also have a night guard which is a great addition for feeling secure.

I had a very comfortable three nights here; about the hotel itself there was nothing I could recall that was negative. The only minor detraction was that when I chose the hotel, the maps suggested it was a short walk to the centre... and it is, but what the maps didn't show was how steep the incline was (I'd say it hit 30 degrees in stretches). I shouldn't complain since I was in Monteverde for hiking anyway, but I can see how the extra uphill and downhill might not suit everyone.

Had a very good stay with my friend at this hotel in Santa Elena. Very spacious rooms with comfortable beds, good WiFi, good breakfast, and a good view of the lush forestry around. No issues.

I have no complaints about the hotel itself - it was beautiful, clean, and comfortable. Breakfast was great; lots of delicious choices and plenty of food. The staff was great and very helpful. However, there is a big problem with description of the room on Hotels.com. It was described as having room to sleep 6, so we booked the one room for our family of 6. When we arrived, though, the staff was surprised at the size of our family and told us the room only sleeps 4 or 5. We looked at the room and found that even 4 would be a squeeze. So, we were stuck and had to book a second room (at a discounted rate) in order to be able to stay there. Very disappointed in Hotels.com and I will be contacting them about this.

First off, this hotel is in a good area if youre visiting Monteverde because it is a short walk to all the local attractions. Check in was easy. The room was simply ok and the free breakfast left much to be desired. This was merely a place to sleep but you get what you pay for. I wouldnt recommend this for a long stay.

First off, this hotel is in a good area if you're visiting Monteverde because it is a short walk to all the local attractions. Check in was easy. The room was simply ok and the free breakfast left much to be desired. This was merely a place to sleep but you get what you pay for. I wouldn't recommend this for a long stay.

Overall it was an ok stay. The rooms pictures are a lot nicer. Beds weren't too comfortable and the walls where paper thin. Unfortunately we stayed next to a really loud couple that kept laughing and kept slamming doors through the night and early morning. We didnt get much sleep. There should be a way to re in force the "quiet times". Besides that the front desk was very friendly and the breakfast included was one of the best that we had in all CR.

The staff was wonderfully friendly and helpful. The breakfast is good and plentiful. It is a short walk into town- we made the walk a few times with 2 small children and were fine. There are some steep hills but you won't find anywhere without them in town.

Big rooms with lovely views and comfy bed. Staff were great and very helpful. Delicious breakfast as well!