I would love to give a 5 star review I am not one to complain however a few things need to brought to attention. I booked this spot due to the pictures of the pool and backyard. I work evenings so I though

Do not rent this home if you want to Swim in a clean pool, Use a clean Jacuzzi, or use a clean barbecue. It all started with the front door code, not working. Had to contact the property manager to get a different one to get into the house. The house is located in Goodyear, Arizona and it was 110°. The pool was completely unusable dirt covering the bottom and leaves on top. The Jacuzzi was half full of water and had dirt on the bottom of the Jacuzzi. The barbecue looked like it hadn’t been cleaned in a month. The property manager quickly called his pool guy who came out and skimmed the leaves off the top and told me that he hasn’t been out to this house to clean the pool in almost 2 weeks. The property managers assistant said they have a Pool Guy come out twice a week which was a lie. I cut my stay short and found another rental house to enjoy the rest of my vacation because this house was Complete disappointment!! I asked for a full refund, the property manager is fighting it even though he understands the condition of the outside of the house. I contacted VRBO and they are trying to help with refund.

Property was nice, but lock key was not working reach out to property manager. It took about 30minutes to get back to me then Ac was not working on the bottom floor don't get anyone out till the evening. They send someone out the next day and could not fix it. I ask for a credit on my stay. Ashley said i would get credit but never did. I reach out a few time they she never responded back.