The house was great. All of the space was useable . The pool area is great with the heated pool and hot tub. The neighborhood is very safe and quiet. The house was impeccably clean up on arrival. We cooked Easter dinner and there were plenty of spices etc..... We will be back next year !!!!!!

I booked a home in Surprise Arizona from Sunday to Thursday. I paid an additional $160 to heat the spa. The next morning the homeowner asked to check the pool the morning after I checked in, I obliged. He sent me a bill for $560 for future heating of his pool which I was not utilizing, I was only going to use the spa. On Monday evening the homeowner began banging on the front door and ringing the doorbell. I called 911 while on the phone the homeowner barged in the home. The Surprise police responded promptly and had him wait outside while I got dressed as I was in bed in my pajamas when he entered. The police kept the homeowner away and spoke with both of us. I loaded up my vehicle and was told to leave the property since I would not pay his additional $500 in fees and he was evicting me for non-payment. I never agreed to these additional fees or service, it is fraudulent. The homeowner offered to refund. When I spoke with VRBO they told me he was refunding two days, I only stayed one of the four nights, this host shouldn’t be allowed to keep his host fees after kicking me out and entering the home without permission. The VRBO rep was very understanding while I was crying about the situation and him entering the home while I was sleeping. She contacted the homeowner who said he never entered the home and called me on the telephone. This is a lie and the 911 was a recorded line. This host is a fraud and should be banned from VRBO.

This house was perfect for me, my husband, and our 2 teenage daughters. The house was impeccably clean and Mike was very responsive to our questions. The backyard is beautiful, relaxing oasis. Will definitely stay again when we come back.

The property is as advertised and was perfect for our family while visiting Surprise and enjoying Spring Training. The house is spacious, clean, and the pool is great!!