The property and accommodation is excellent with “sensational views”. I loved the openness of the great room and the layout of the house. However, the kitchen needs more supplies such as potholders, extra linens, additional silverware, plates, wine glasses, etc. I was very disappointed in communication with property owners. The hot tub was not working and it took 3 phone calls and a text message and 2 days to get someone out to fix it. Even then, the jets were still not working properly so we didn’t get to enjoy that. We enjoyed the pool table, air hockey and ping pong table combination and had a very enjoyable stay. The cleaning crew was still working after our check in time so that was a little inconvenient. Overall, I loved the location and the facility and with a little more effort it could really be a wonderful 5 star getaway.

The location was great. Quiet and peaceful, yet easy to get to the touristy spots. The cabin was so spacious and the kids always had something to do with the entertainment provided by the property owner.

An absolutely perfect place to hang out, play games, and relax. The layout of the house makes it all too easy. It's located at the end of the road and kinda tucked away so you don't ever see passing cars or other people. Id definitely stay here again.

I loved the view. Check in process was easy. Host always answered my texts. Ten out of ten.

Had an amazing time and didn’t feel the need to go anywhere to eat! Had plenty of space for cooking and having large family meals. Everyone had plenty of space to hang out and the kids loved all the games! Already planning our next trip and will be staying here again!

Booking process was smooth and simple. The text you received if you reply to them you get no response and if you bring up the number they don't know anything about it. There was a drip under the sink I placed a bowl there to protect it, there's large gaps in the hardwood floors, one arcade game has a messed up screen and the other we kept having to reset because it would just go to a window xo screen, hide a bed in couch was broke, there's small spots of mold on shower curtain liner in room downstairs with bathtub, the jets on the lay down part of the hot tub the jets don't work, fireplace didn't work or we couldn't figure out how to turn on. The number that was texting asking how are stay was going I replied to asking how to turn on never get a response. The view was breath taking and we have been to the Smokies a hundred times in last 20 years, We've stayed with Westgate, Blue Green, Wyndham, mt Laurel chalets, patriot, even have stayed at the microtel, never had an issue, communication with almost heaven is awful you look them up and they have multiple different numbers and different email addresses. Oh and there was a lot of dryer lint in between the dryer and washer. We actually left the place cleaner than what it was when we found it other than the shower curtain. Hope we get a valid response from this.

Very nice and clean would stay at this cabin again

Pros: The views were indeed amazing and very clean and new. Beds were comfortable. Cons: listing was removed from VRBO.com after I reserved and paid and no one notified me. I went to website 2 days prior and listing was no longer there. I had to call VRBO and was told owners removed the listing. I was given a different number to call. That person told me they would have they to research and call me back. They did hours later while I pondered if I had been scammed. Also, every closet in house was locked. There was no where to hang clothes. Also, we cooked and only 1 half size sheet pan, and nothing to scrub pots/pans with and therefore previous guests had been unable to adequately clean them after use.