I booked on 6/15 and paid in full for a 2 bedroom, 2 bath unit at one of our favorite resorts in South Lake Tahoe. On 8/3 The owner messaged on the morning of check in to confirm our party size so she knew we were coming. 8 hours later after we had already driven over 400 miles she messaged that she was cancelling our res and “sorry for the inconvenience”. This is peak vacation time and there wasn’t much availability. I was on the phone with VRBO for hours and ultimately had to book 3 different properties to salvage our vacation. I then had to submit all the paperwork and am still waiting for confirmation that VRBO will provide the financial reimbursement that they claimed they would to cover the first 2-3 nights of alternate plans. I wouldn’t be allowed to cancel the day of check in or actually at all after booking and paying 2 months prior. This owner should be banned from using the VRBO site and VRBO needs to process my claim quickly and send me the money I am owed. This was a very stressful way to begin a vacation - not merely an “inconvenience”. I want to be able to trust booking with VRBO in the future but that will depend on how the rest of this process is handled.

Great property, great location, both kids and adults had a perfect weekend!

The Marriott location is fantastic. Just steps from the Gondola. The condo 2-room suite had plenty of room for 4 people. The kids had their own beds in the second room. The living space was great for watching the basketball game and playing board games. CONS: I am VERY disappointed in the parking situation. Valet parking is the only option, but it is not properly staffed. Sunday morning, I called for the car 15 minutes before we were planning to meet, and had to wait an additional 30min. There is a board at the front that shows valet wait times, and there were 10 cars in line to be fetched. When I asked the valet, he told he me he was the only person working the booth, yet he was taking time to have a chatty conversation with a drop-off. Completely unacceptable, as there were 3 of us waiting for our cars to head to the airport. Don't cut your valet request close on time!

Prime location for a Heavenly experience. Rooms were good size with plenty of room to be comfortable.

Great location and amazing 2 bedroom at a beautiful hotel. This will definitely be our go to in Tahoe for winter vacations.

The 2 bedroom unit was perfect for two couples. We each had our own en-suite bathrooms, everything as advertised. Cant wait until next year!

The best host , Everything was perfect and the location was outstanding!!!

Beautiful 2 bedroom suite, Marriott quality, full kitchen and laundry, jetted tub, swam in the outdoor heated pull and one of the 5 hot tubs in the middle of the winter, so cool! Walk outside to the gondola and took a ride up the mountain. There is a team game room which was very popular. We didn’t have a teen but looked like fun! Fireplace was very enjoyable. Everything was perfect!