The property is in an excellent location and within walking distance to most of what we wanted to do. We loved that aspect, as well as the quick response when we had questions (including when we were locked out of the check-in link until well after we were already supposed to be able to access the unit). We came to visit our cousin and the property served us well as a place to simply crash for a few hours of sleep each night. If we had wanted/needed to spend more time there, we'd have been disappointed. Overall cleanliness and upkeep was not great. Lighting was extremely limited, decor is lacking, the beds were uncomfortable, no bedding was even provided for the pull-out sofa bed (we had to borrow from our cousin), the walls are filthy and badly in need of fresh paint, the bathrooms desperately need new tubs/sinks, etc. Also, putting twin beds in at least one of the bedrooms would be a very good idea.

My buddies and I came for my 21st bday. When we arrived we were unable to check in until 4 pm which was fine, but we went to the office to drop off our bags, we waited outside the office for 45 minutes as nobody was in the office until 8:45. I had communicated that we would be utilizing the office as well, and nobody gave me the code for the office door. Same thing happened when we came back the same day to retrieve our bags. Over all the communication was extremely poor, but everything else about our stay was great.