Das Resort ist überall wirklich sehr gut mit 3m tiefen Pools ausgestattet. Bei unserem Zimmer am "L-Building" gab es direkt am Pool ein gutes Café mit sehr sehr nettem Personal. Unser Zimmer war zwar oben am Berg gelegen, zum Tauchen wurden wir aber auf Wunsch gern von einem Golfcart-Shuttle mit unser Ausrüstung einfach und bequem zum Strand gebracht.

Zwembaden, mooie kamer, super goede bedden

Alles was goed

Prima locatie, niet duur en fijne ligbedjes en parasols bij het zwembad. Ligt direct aan het strand, dat is fijn.

De kamer was niet echt schoon. Ook is de badkamer vrij onhandig ingedeeld met de douche in het midden waardoor de vloer volledig nat is na het douchen.

Location

Quite noisy and we are not with young kids Property rather ‘tired’

Bien situé avec plusieurs piscine. Location de scooter et laverie pour le linge sur place et efficasse

Trop de monde au petit déjeuné, oppressant dès le matin. Salle de bain trop humide. Climatisation au dessus du lit, je suis tombé malade

Dejligt hotel ved stranden Vi skulle ikke have dykkercertifikat men nød nærhed til stranden gode pools og god restaurant og strandbar Mange søde unge mennesker men også familier med børn og ældre par Dejligt med gratis transfer til og fra færge

Vi havde en dejlig terrasse men brugte den ikke da der var en del myg

Location

Very big complex far to walk without moped

Zentral gelegen, das war zwar toll, aber dadurch ist es auch laut gewesen. Sauberkeit war echt gut und das Personal sehr freundlich.

Dadurch dass es so zentral liegt, hatten wir leider auch den Lärm der Bars.. das konnten wir „ertragen“ aber die Feierleute die um 4 Uhr nach Hause kamen und noch weiter Party machten waren echt störend. Frühstück haben wir nur 1x eingenommen, weil das viel zu lange gedauert hatte.. das Omelett war kalt als man beim Kaffee angekommen sind (Kaffeemaschine fiel immer aus) nachgelegt wurde auch nicht, wenn was leer war .. schade

Good location, close to center. Good breakfast

Ac dripping, staff service was unclear at best, noise from close by gym. Did not refill basic things like toilet paper.

Excelente ubicación

3 días estuvimos sin agua caliente y nunca limpiaron el baño

El desayuno me pareció muy rico todo, faltó algo más de fruta y leche vegetal, ya que no puedo tomar otra

Solo lo cogí para una noche pero lo único malo que puedo decir es que las habitaciones de la parte de arriba están en cuestas y es un poco latazo tener que llamar a recepción para que vengan a recogerte si no quieres subir andando. Pero si alquilas moto eso se evita… ;)

אזור טוב אחלה של בריכות ומסעדה למעלה נדירה

קמצנים מאוד בכל מה שקשור לטואלטיקה וניקיון

You can’t fault it. Really professional, not overpriced they have it all here

Very modern and clean. loved the different pools and the staff. right in the centre, would recommend 10/10

nothing!

Amazing hotel and place to dive, staff were very helpful

Nothing

Breakfast was very good, my room was in a nice location , the staff was very friendly

It’s very dark in the bathroom, it needs better lighting

The location was great. Many swimming pools. Breakfast was great.You can do diving courses.

Some of the staff good be more friendly.

The location was good despite staying in the jungle house. I read some negative reviews but the golf cart service is great, plus you’re away from the noise of the bars etc.

We booked a “jungle double” which was aided by pictures on booking.com. We were brought to a tiny room elsewhere in the resort which smelled of damp. When we rang reception to explain that this is not what we booked, we were immediately driven on a golf cart to where we were supposed to be, they didn’t need any further explanation from us, it was like they knew they were putting us in a smaller, dingier room. Not off to a great start. The guy in this golf cart who brought us to our new room was very kind and pleasant. Every other employee we met in this resort was rude and unfriendly. No smiling back at you and no response to Khap Khun Ka/Sawadi-Ka. When asking for a cart back to the room etc, you were ignored while a guy continued on his phone and it felt like you were interrupting him/bothering him as he sauntered himself to the cart. We came from a lovely family run hotel in Samui where staff were extremely friendly and cleaning all of the time so this resort was just an unpleasant change. Bans resort felt unclean. I never saw somebody clean around the pool and there was a knife in my room that would require a tetanus shot after use. Image will be included below. It was the general vibe of the place that we got after everything, it was not good. I never leave negative reviews but Bans own so much on this island, diving school, shops, restaurants, a bar, accommodation etc. They have all of this but can’t provide a basic good service to guests. Workers seem unhappy, why is this? It annoyed me how they own so much but can’t do it well. Their Bans shop on Sairee beach for example, one lady behind the counter doesn’t make eye contact with you, let alone smile, say hello, thank you. Is Bans management the issue with this lack of human connection? I don’t know. In saying this, both receptionists upon checking in and checking out were very pleasant. I look for cleanliness as a basic requirement. This resort did not satisfy this requirement and more.

The location was perfect and the pool and facilities were good.

The hotel had a fitness centre however you had to pay to go there so may has well just not be part of the hotel and just a public gym. Room was ok but very old. Also the resultant by the sea the staff were always moody and always on there phones

👍🏼 Great Location 👍🏼 Hotel campus beautiful

👎🏼 Tiny Rooms (basic category) you can get better deals for that money! 👎🏼 Massively small bathroom 👎🏼 Loud rooms, we got the one right next to the street

Locations, pool, nice stuff usually, strong AC

Noise, no temp water adjustment, shower not separated from toilet so all room get wet including toilet paper, some ants in the room. Not enough electricity sockets

Room lovely