I stay in this resort all year round perfect location and great hotel.

N/A

Do espaço.

Everything!! The room was a great size, big comfy bed, good size bathroom, everything you needed in the room and very clean. Every part of the hotel was beautiful, great pool areas and outdoor spaces. The breakfast was wonderful, with everything you needed. The staff were all very attentive. We had the spa to ourselves which was a lovely bonus.

The hotel is lovely, very well kept and clean. The Kids area is great for families. The staff around the pool were brilliant - attentive, happy and very pleasant. The breakfast and dinner buffet is very good, different every day.

It wasn’t clear when we booked the property there were two separate pools, the nicer one being the adults pool which I believe used to be the kids pool a few years ago. The WC’s are in awkward places in the hotel, not easily accessible from the pool. The room we were first put in, faced the car park which we didn’t feel was very good value for money considering how much we spent on the room. Fortunately rectified after a few days. The staff when we first arrived were not very welcoming at all and we did not understand all the facilities and restaurants that were located in the hotel as our check-in was very basic and the lady did not want to give us her time to explain it felt.

the hotel is very good for families, the breakfast is suberb. top facilities.

the hotel outdoor pools are divided betwen family and adults pool. and all of them are just amazing. my 16-year old that loves to swim, felt that he was too old for the kids pool (and I agreed), but then he was not allowed to enter the two swimming pools in the adults section (we requested to management, that he would go along with me to the adults pool). he complained the entire stay that he wanted to leave.... I loved the hotel, but until he turns 18, I won't be able to fully convince the entire family

The rooms are very comfortable and a great set up for a family with children, interconnecting rooms with two bathrooms. The facilities were very nice, landscaping, well-kept, towels, available by the pool, free of charge water in the morning, are tasty, breakfast buffet with a little area for children to choose their own bits.

 It felt as if the hotel was massively understaffed. On most occasions you had to ask for something twice, if not three times or go and get it yourself. we arrived for our check-in at 3 pm, and the room was not ready until 3:30 pm, housekeeping did not tidy our rooms most days, unless we find reception, asking for drinks by the pool took a long time. It is the service which really like this hotel down.

Staff very friendly

Cats at the property - not in keeping with a five star hotel