The property itself is contemporary, really spacious and well equipped with more than everything you need. Cleanliness 3* - agent charges hundreds for cleaning - inside spotless, outside not cleaned at all. Check-in - 2* took ages to get in largely in pet due to unclear instructions for operating entry combinations from agent. Accuracy of listing 3* - said drive was available for use which was not the case. Communication with agent - 2* - plus points was responsive and polite via WhatsApp. Negatives - communication re access unclear, no advanced warning that drive/gates were not in use due to defective key fob, found ourselves locked in one day. Agent response was to tell us that the Fob was temperamental and we weren’t supposed to use the drive grrrrrrr. Location and neighbourhood 4* - good location, everything you need in walking distance. 30 min walk to the Balcon de Europa, 20 mins to Burriana beach. Overall - we have a really nice time. Nice Villa, great outdoor cooking. Pool area a bit tired but it was the end of the season. Would have been 4* but for the agent issues.