nice and close to work and central city and other venues

No happy with all what was available

We had to go down the street to another motel along to street to get checked in / key ,etc . The location of the motel by other motels was good BUT disgusting around the property / outside of bldg was shabby / flats or whatever further down drive people permanently live didn't look very nice. In shower / toilet area needed cleaning and a good coat of paint.Looked unhygenie.Kitchen was messy and no milk or coffee,etc if you to even plucked up the courage to have a drink there. Certainly wouldn't go there again or refer anyone to it!

She was kind and very accommodating

The place was a bit out dated.

0p

Price was the biggest bonus, but the smell (clean) was what surprised the most.

Noisy people out on the street mostly, but it wasnʻt too bad

Very spacious

Hard bed and not much information telling you where reception was(down the road).A note in the window of what would have been the reception telling you to go down the road would be better than a sign on the roof you don't notice unless your looking up(we noticed the sign when we got back)

Heat pump was fantastic Clean beds and sheets Including towels Overall well equipped stay.

Mold smell Cracks in the roof No batteries in smoke alarm

the staff were friendly. The room was clean and shower was great pressure

very old and run down

Close to town

Had everything we needed. Good location

The closeness to the city. Having a little flat to ourselves it kinda had everything there. You could live in it if you needed too. We were able to park right outside our unit.

That the office was way down the road, but everyone behaved themselves around us anyway. Scraping the bottom of the car in and out of office area. The bridge was too deep.

Cleaned each day, was quieter than I thought it would be. Handy location, could walk to shops. Free wifi was great too, nice and warm. Nice helpful staff member checked us in, decent sized milk given for coffee.

Beds were terrible. Very clean,, but super uncomfortable. Not romantic at all. Harsh lighting I. The rooms, it was either operating toom bright or darkness. Kitchen very very tired and dated, like the whole room really, but was appointed with most of the things you would require. Extra pillows and blanket would have been nice, but too be fair, I didn't call and request them, and I'm confident they would have been provided if I had

terrible, no info. we arrived, no staff, no notice of what to do, finally found we had to go up the road to a different motel to book in! finally we’re we’re in only to be disturbed by a knock on the door from another guest who was lost too!!! disgusting service all around

old untidy, pool empty just rough

Old and very in need of demolition

Rooms are not value for money, beds extremely uncomfortable, bathrooms and kitchens were substandard and we were placed in a room next to a noisy group.

*Friendly reception, explained everything to a T and super helpful at check-in. Called in last minute due to driving long hours in a day. *Easy to find. *The shower head broke just minutes after my daughter turned it on. Was cracked and due to the awesome pressure it just blew right off from the hose. Called reception to inform and it felt like a blame game. I took pics and sent an email, got a response from the manager a day later along with my bond and an apology. Thank you..

* Needs another pillow on each bed. * Online pics depict a higher standard.

When I walked in there were 4 cockroaches on the kitchen wall and a car from next door was parked long ways. Was given no milk and this is the 4th time I have booked through Hygate but different premises.