Upon arrival The A/C was not working. The thermostat was set to 70 but the house was 80 degrees, I let the host know immediately and they sent over maintenance to take a look they said they fixed it but it never went under 78 degrees even though maintenance came AGAIN the next day the house was still hot and at that point we were already mad because the pool water level was way below the filter and the water was cloudy and dirty we asked permission to fill the pool and my husband and brother in law cleaned the pool. The next day maintenance came and shocked the pool we had to wait about 30 minutes she said to jump back in then my nieces Sterling silver jewelry turned black!! Fast forward a few days I informed them the dishwasher was not working and they said they would send maintenance but I asked them not to since we already had so many disruptions during our family vacation we just wanted to enjoy our last evening but then as we are in the pool the other maintenance guy comes through the side gate and is just hovering over the girls and me while we are in the pool so I immediately jump out and the guy is yelling at us because the pool water got cloudy again and said it was our fault because we filled it which we got permission to do, (I have all the texts) then he starts yelling and cursing with my 6 and 3 year old there. He was also saying that the owner knew the effing sh*t was not working and it’s broken so we didnt use the pool after that Horrible experience NEVER AGAIN

We had high hopes, but upon entering the development we quickly realized this was not a quaint, vacation community. It was largely run didn’t area, a mix of homes and shabby apartments. The drive to the beach was more like 20-30 min due to lights. The house had potential and you could tell was recently updated, but sadly very beaten up already. For starters the pool was filthy, green, and completely unusable. In fairness, as soon as this was brought to the owners attention she contacted the pool cleaner and they came out. Unfortunately their version of clean did not match ours as they didn’t actually turn on the filtration system, and just pumped it with chemicals leaving it full of floating filth. This feedback was again well received by the owner but not the pool person who ended up insulating and disrespecting me for sharing my concerns. After spending our first night grossed out and upset over the treatment we received the pool person came back out and claimed to have turned on the filter to remove the filth. He did turn it on, but it didn’t stay on and after two days the pool was gross and barely swimmable. No way o was calling him back after his horrible and rude treatment to me and my family. Beyond the pool and the depressed area, the house had many issues. The screen doors literally fell off, untouched on my daughter, the toilet seat was not attached making it a challenge to even use it, and the pool lights and other main lights were never working.

Beautiful pool, the house was clean and the location was close to the beaches.