We had no reply to our message to arrange check in. The whole complex was deserted when we arrived. We did not know which apartment was ours. We had to make frantic calls to find out who to speak to. It was midday, had walked from the main road with our luggage, blazing heat, and we had a 4 year old. Eventually, we got in. Despite booking for 3, the room was dark and dismal and beds only for 2. We found a number to call to get more bedding for our 4 year old. There was no maid service. We had to call to get beds changed and clean towels. It was very over-priced for what it was. Our family staying nearby paid less for a far superior apartment that had a pool and bar. Although we love Troulos and Skiathos, we would not return to this apartment.