The check in process was more clunky than it needs to be. Simply let me pay before I arrive online, or have the ability to take payment when picking up the key. Room was fine with a nice large room and wonderful view in a great part of the city. Towels were really old and should be upgraded. Bed was stiffer than it needed to be.

It was a hassle free experience overall. The place was clean and tidy. Staff was friendly. Views were amazing!

Check in let them down, very unorganised, you have to scan an app to pay which didn’t work for us at first on the phone. Fast response from owner to fix TV Could do with a bit of update - rugs etc old and worn. Comfy enough Good location to walk to main areas

The hotel had lovely staff and was in a good location close to restaurants and shopping centres, however during the whole three days of of our stay we didn't have one day of hot water, if you don't mind having cold showers after a day of sightseeing by all means stay here, also the elevators get jammed with people, we had to wait a while or cram in like sardines.

Spacious and good location, good to have a washing machine and dryer but it takes a long time to dry a load of clothes. Everything is good except the shower doesn’t have a door which makes the bathroom very wet after each shower

The pool was really nice and the customer service was great. The elevator in the building gets overly busy which can be annoying. For the price the value is very good in comparison to other nearby suites and we loved how close to the towers the building is.

Handy to have the washer/dryer in the apartment. Gym and swimming pool were decent. Only problem was there are only 4 lifts operating for the 48 floors, so getting a lift a times required a 20-30 minute wait. Fortunately I was on the 13A floor, so it wasn't too bad to just take the stairs down. Apart from that, very pleased with the stay at Scarletz Suites.

Absolutely one of the best hotels we have ever stayed in. Full kitchen with a washer dryer. Only one drawback is they are really condos being rented by a management company. So no ice. Bot you can buy it at a convenience store and put it in the full size refrigerator. Very large room. Good TV with Utube etc. Location is 15 minutes walk to the Petronius Towers.