This property was just as advertised. Lovely view and plenty of space for our family gathering to celebrate our JMU graduate.

The check-in process is out dated! Drive off site to an office unattended, use a lock box to get your key than drive to the house. Just put an electronic keypad on or a lock box at the house. No trash bags, no towels. Kitchen is well equiped utensil wise with the exception of no full size glasses. Refrigerator needs to be thuroughly cleaned inside. Dinning room chair is broken, shades in the master are broken. There's no end tables in any room to place your phone and charger on. I wouldn't book again unless the price was lower or all the items listed above were addressed and corrected. There is plenty of space for everyone though.

My family and I had a great time at the place. It was 10 of us staying there. The location is very nice, almost near the top of the mountain. Chasity, the property manager was very nice. The oven and refrigerator was on the modern side, but that was about it for “on the modern side”. TV wasn’t very modern nor was anything else. Only one tv in the house. Bathrooms and bedrooms were fine; everything worked. They just really need to be upgraded. Kinda stuck in the 80’s/early 90’s. Lights in the house are very dim. I went out and purchased some light bulbs personally because the game room area was so dim we couldn’t really see the pool table or foosball table. Would recommend changing all the fixtures in the house to either fixtures with more than one light bulb inside or changing all the light bulbs to a brighter wattage. It was just really dark in every place except for the dining room/kitchen area. There were other things that didn’t necessarily work or could have used an upgrade, but we didn’t let that dampen our weekend. The check-in/check-out process was simple and the amount of space available was just what we needed. Great place if you’re willing to look past certain things and just enjoy your stay. I’d give it a 3.75/5.

We booked this home for my sons 9th birthday and it was a big hit. Everyone loved the house, it was plenty of space for multiple family’s to hangout out the entire trip- no fights over bathrooms and plenty of comfy beds and bedding. The views are spectacular, and you are minutes away from everything. The fireplace was my most favorite part- it was beautiful. It is a very kid friendly home!! & You won’t find a better parking situation either- it’s has the perfect drive away and parking area) BUT if it would have been solely an adults trip I would have liked some upgrades. Drawers in the refrigerator are broken, the door frame downstairs is broken (we used it as the kids room so we didn’t mind). It needs a solid deep clean- inside drawers, all kitchen stuff, appliance upgrades- toaster and blender are yuck. some chairs need to be fixed and replaced, a tv downstairs would have been awesome in the pool room (need new pool sticks) great for kids though. The grill is old but it worked fine(you need charcoal btw). Shower curtain needs to be replaced downstairs. My biggest complaint is, it’s cold downstairs- they had a little heater luckily we could put in the kids room though. Over all the house is worth it, I would absolutely book here again even with the minor upgrades it needs, nothing major was wrong with this home. The rental company girl in the office was top notch, any questions I had she responded quickly- she was very friendly. I have zero complaints going through them. Very Easy booking.

We really had a great time at this house.

We met up with friends at this property this past weekend. Upon arrival we quickly realized the fire place did not work. I left a message that evening and did not hear back … it’s Monday afternoon. We later discovered the tv remote did not work, which according to the instructions left was needed to change input in order for tv to work. I did not report this via phone message bc I assumed I would get a call back in regards to fire place which I did not get. I rated 2 stars for cleanliness which may have been generous- we did not feel that the place had been cleaned in quite some time. Kitchen was scarcely stocked- no cookie sheets, no scissors etc. Only one tv in entire house and like I previously mentioned - was not able to be used. We have used VRBO several times to stay at Massanutten and this house was a huge disappointment.

The house has a lot of space and privacy. Views were beautiful and enjoyed seeing deer roam. Repairs and cleaning/updates are needed. The covers on the sofas were dirty and the carpets were stained and dirty. There should be more seating in the living room for a house that size. The kitchen supplies need to be reassessed. The downstairs bedroom was very cold and the window needs to be repaired and curtains for privacy and warmth are needed. Comments provided to rental agency.