Had a great stay

Had a great stay

The hotel is set in an old building with quirky corridors and corners. The staff were all friendly and helpful. The breakfast was great and we enjoyed the bar. It’s in a convenient location, is easily walkable to the old town but far enough away to not be too noisy. Having said that when we stayed there was a massive party of students who ran along the corridors for hours at night. That’s not the fault of the hotel but be aware they book coach tours so it can get very busy. The tap in the bath / shower had the hot and cold the wrong way round - not a major issue once I’d realised, after a freezing cold shower! There weren’t many plugs in the room, and some of the fittings were a little dated - for example a couple of chips in the sink. The positives definitely outweigh the very small negatives and I would definitely return.

The hotel is set in an old building with quirky corridors and corners. The staff were all friendly and helpful. The breakfast was great and we enjoyed the bar. It’s in a convenient location, is easily walkable to the old town but far enough away to not be too noisy. Having said that when we stayed there was a massive party of students who ran along the corridors for hours at night. That’s not the fault of the hotel but be aware they book coach tours so it can get very busy. The tap in the bath / shower had the hot and cold the wrong way round - not a major issue once I’d realised, after a freezing cold shower! There weren’t many plugs in the room, and some of the fittings were a little dated - for example a couple of chips in the sink. The positives definitely outweigh the very small negatives and I would definitely return.

Clean. Comfortable.

Clean. Comfortable.

Good service, very old hotel, need maintenance

Good service, very old hotel, need maintenance

Good location. Nice lobby

Good location. Nice lobby

The property needs a serious overhaul. The rooms are dark and dingy, the smells in the public spaces were horrible, trying to get ready in the bathroom was impossible, and the condition of everything is rough. I immediately informed the staff that our room was not going to work because of how bad the condition was and they showed me two more rooms that were just as bad. In one, the door knob even feel off and the hotel staff could not put it back on. The staff tried to make it up to us with free drinks which was kind, but as I told them the only solution for me was for them to cancel my reservation so I could move to another hotel, which they would not do.

The property needs a serious overhaul. The rooms are dark and dingy, the smells in the public spaces were horrible, trying to get ready in the bathroom was impossible, and the condition of everything is rough. I immediately informed the staff that our room was not going to work because of how bad the condition was and they showed me two more rooms that were just as bad. In one, the door knob even feel off and the hotel staff could not put it back on. The staff tried to make it up to us with free drinks which was kind, but as I told them the only solution for me was for them to cancel my reservation so I could move to another hotel, which they would not do.

Kind staff but the property needs to be updated.

Kind staff but the property needs to be updated.

Great location to the city. You can always step by the hotel as the weather is unpredictable sometimes. Prefer 2,60 euro parking 10 mins walking at Oesterparking which is very cheap.

Great location to the city. You can always step by the hotel as the weather is unpredictable sometimes. Prefer 2,60 euro parking 10 mins walking at Oesterparking which is very cheap.

Perfect hotel, high quality , close to everything and reasonably priced. Would totally stay here again. They even had umbrellas to rent which helped us on our rainy day visit.

Perfect hotel, high quality , close to everything and reasonably priced. Would totally stay here again. They even had umbrellas to rent which helped us on our rainy day visit.

Staff were incredibly kind and helpful, can’t speak highly enough of them. Room had everything we needed and was comfortable. Would recommend to anyone needing to stay in Bruges.

Staff were incredibly kind and helpful, can’t speak highly enough of them. Room had everything we needed and was comfortable. Would recommend to anyone needing to stay in Bruges.

Cozy place to stay with kids

Cozy place to stay with kids

The hotel was very good because of the location and kept clean. I would recommend to stay again.

The hotel was very good because of the location and kept clean. I would recommend to stay again.

The NH Brugge Hotel was nice. The location was excellent.

The NH Brugge Hotel was nice. The location was excellent.

Excellent location, close to the grand train station.

Excellent location, close to the grand train station.

A nice hotel which was conveniently located for the family. The room had two double beds which was a great size for us however the bathroom was very tired looking and wasn’t that clean. Staff were friendly but not only helpful with free maps of the city, recommendations or directions to their dinning area. It is little things like this which would make me rate the hotel 5 stars. Otherwise this hotel is worth the money, great for families and ideally located.

A nice hotel which was conveniently located for the family. The room had two double beds which was a great size for us however the bathroom was very tired looking and wasn’t that clean. Staff were friendly but not only helpful with free maps of the city, recommendations or directions to their dinning area. It is little things like this which would make me rate the hotel 5 stars. Otherwise this hotel is worth the money, great for families and ideally located.

Amazing staff. The receptionists were very helpful and attentive. Great reps of the company.

Amazing staff. The receptionists were very helpful and attentive. Great reps of the company.