Great location, beautiful views, nice room

Just ok. Overpriced. Great if you want to be next to the ocean. That is what you are paying for. The food was absolutely mediocre. The resort was completely "choppy" and difficult to navigate. Half the resort was across the street. You will pay a $ 40-a-day resort fee that gets you absolutely nothing but internet. Service at the Lava's restaurant was lousy. No one manned the host desk; several times, we had to flag someone down to be seated. We rented a mask and snorkel for 15 dollars a day. My son lost the mask, and they want to charge $100 to replace it. It was worth $15.00 at most. They are a subcontractor of the hotel and operate separately. No store on site sells any essentials, but there is a coffee snack shop with limited items. My advice is to rent an Air, B & B and use an Insta cart or go get essentials at Walmart. All that said, we paid more for an oceanfront room, which was nice, but could have been gotten elsewhere for much less. No good value here.

Just ok. Overpriced. Great if you want to be next to the ocean. That is what you are paying for. The food was absolutely mediocre. The resort was completely "choppy" and difficult to navigate. Half the resort was across the street. You will pay a $ 40-a-day resort fee that gets you absolutely nothing but internet. Service at the Lava's restaurant was lousy. No one manned the host desk; several times, we had to flag someone down to be seated. We rented a mask and snorkel for 15 dollars a day. My son lost the mask, and they want to charge $100 to replace it. It was worth $15.00 at most. They are a subcontractor of the hotel and operate separately. No store on site sells any essentials, but there is a coffee snack shop with limited items. My advice is to rent an Air, B & B and use an Insta cart or go get essentials at Walmart. All that said, we paid more for an oceanfront room, which was nice, but could have been gotten elsewhere for much less. No good value here.

Wonderful Staff, everyone is very friendly. Great hotel that is literally on the beach. Since it is located on the South side, the beach is good for boogie boarding and novice surfing. The North coast has calmer waters better for snorkeling.

Wonderful Staff, everyone is very friendly. Great hotel that is literally on the beach. Since it is located on the South side, the beach is good for boogie boarding and novice surfing. The North coast has calmer waters better for snorkeling.

Great location and service

Great location and service

Everybody was super. The meals we ate at the Lava Restaurant were very good, couldn’t beat the wait staff.

Everybody was super. The meals we ate at the Lava Restaurant were very good, couldn’t beat the wait staff.

Love this resort! It was our second visit and we will be back. Staff is very friendly and accommodating. Love the activities they offer like lei making and yoga :) restaurant on site is excellent and the bar near the pool is great also. Mahalo a hui hou

Love this resort! It was our second visit and we will be back. Staff is very friendly and accommodating. Love the activities they offer like lei making and yoga :) restaurant on site is excellent and the bar near the pool is great also. Mahalo a hui hou

Nice

Nice

Everyone is always friendly especially the staff. If you need anything they will diligently try to accommodate you. The grounds of this Sheraton is especially beautiful.

Everyone is always friendly especially the staff. If you need anything they will diligently try to accommodate you. The grounds of this Sheraton is especially beautiful.

Staff could be friendlier. Take a lesson from the resorts in the Philippines. Best friendly service you will ever find.

Staff could be friendlier. Take a lesson from the resorts in the Philippines. Best friendly service you will ever find.

I think the pool and hot tub could be larger for the size of the property

I think the pool and hot tub could be larger for the size of the property

Try to attend the Luau while you are here! Property was nice, a little pricey but beautiful.

Try to attend the Luau while you are here! Property was nice, a little pricey but beautiful.

This was a phenomenal resort—by far my favorite of our 2 weeks in Hawai’i. The beach access and amenities are amazing! My kids had a fabulous time on that gorgeous beach, snorkeling, boogie boarding, jumping in the pool etc….we all took part in the fitness activities, ukelele and painting lessons. Watched the most beautiful sunsets every night. Definitely want to come back!!

This was a phenomenal resort—by far my favorite of our 2 weeks in Hawai’i. The beach access and amenities are amazing! My kids had a fabulous time on that gorgeous beach, snorkeling, boogie boarding, jumping in the pool etc….we all took part in the fitness activities, ukelele and painting lessons. Watched the most beautiful sunsets every night. Definitely want to come back!!

Beautiful room with a million dollar view

Beautiful room with a million dollar view

Service was amazing! Perfect view and beach. Cabana chair service was a nice touch, but a little slow.

Service was amazing! Perfect view and beach. Cabana chair service was a nice touch, but a little slow.

Good quality and well maintained grounds

Good quality and well maintained grounds

Loved our stay here! Nice pools and beach. Very safe. Easy parking and nice restaurants. A little busy and loud but that’s because everyone wants to be there!

Loved our stay here! Nice pools and beach. Very safe. Easy parking and nice restaurants. A little busy and loud but that’s because everyone wants to be there!

Very lovely resort! The staff was super helpful and friendly! All the amenities you could possibly want. Our room was amazing and overlooked the ocean. We arrived early and even though our room wasn’t ready we headed to the pool and enjoyed. Parking was also super easy. Lots of families with kids. Very busy and fun resort! The food was great and we would definitely stay here again ! Mahalo!