Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available

Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available

Great hotel. Large rooms. Awesome breakfast.

Great hotel. Large rooms. Awesome breakfast.

My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night.

My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night.

Good hotel

Good hotel

Hotel was nice but the neighborhood was pretty sketchy.

Hotel was nice but the neighborhood was pretty sketchy.

The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.

The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.

Nice hotel with good breakfast. A little far away from the historical centre but an inexpensive cab ride away. Gym and pool was really good. We would stay here again, good value.

Nice hotel with good breakfast. A little far away from the historical centre but an inexpensive cab ride away. Gym and pool was really good. We would stay here again, good value.

I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home from the moment I walked in. The room was clean, spacious, and beautifully decorated, providing a comfortable and relaxing atmosphere

I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home from the moment I walked in. The room was clean, spacious, and beautifully decorated, providing a comfortable and relaxing atmosphere

We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours! We were supposed to get VIP status with our membership but there were no benefits honored. The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel. The menu and room service options are limited with nothing for vegans or vegetarians. Location is 45 minutes from historical center. There is not hotel shuttle. There is no concierge service. Staff will each give you different information. Do not honor late check out. Do not honor any VIP membership status.

We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours! We were supposed to get VIP status with our membership but there were no benefits honored. The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel. The menu and room service options are limited with nothing for vegans or vegetarians. Location is 45 minutes from historical center. There is not hotel shuttle. There is no concierge service. Staff will each give you different information. Do not honor late check out. Do not honor any VIP membership status.

I was blown away by this hotel! I was staying here for a tour and came a day early on my own. The price was phenomenal, the room was beautiful and spacious with a balcony and a lovely view, and the lobby was stunning. Pool had jets and an amazing view. Dinner and breakfast were good. Loved this hotel so much!

I was blown away by this hotel! I was staying here for a tour and came a day early on my own. The price was phenomenal, the room was beautiful and spacious with a balcony and a lovely view, and the lobby was stunning. Pool had jets and an amazing view. Dinner and breakfast were good. Loved this hotel so much!

Excellent hotel.

Excellent hotel for the money in Quito. Lovely rooms, nice rooftop hot tub. Excellent gym (although air con would be an advantage) and lovely sushi in the restaurant. The staff were lovely. You can leave bags in the storeroom and transfers and taxis are easily arranged and reliable.

Excellent hotel for the money in Quito. Lovely rooms, nice rooftop hot tub. Excellent gym (although air con would be an advantage) and lovely sushi in the restaurant. The staff were lovely. You can leave bags in the storeroom and transfers and taxis are easily arranged and reliable.

The location of the hotel was great. Close to shops and restaurants. The rooms were not sound proof however so it was a little loud. Was also woken up at 2am to ask me if the smoke detecter in my room went off (it didn't)

The location of the hotel was great. Close to shops and restaurants. The rooms were not sound proof however so it was a little loud. Was also woken up at 2am to ask me if the smoke detecter in my room went off (it didn't)

Excellent breakfast restaurant. Very friendly and helpful staff. I recommend it highly

Excellent breakfast restaurant. Very friendly and helpful staff. I recommend it highly

Nice, clean friendly staff

Nice, clean friendly staff

Good.

Good.

A lovely hotel with very friendly staff, large rooms, and a reasonably priced restaurant with great service. About 45 minutes from the airport and 3 km from the historic centre.