It was in a great location and generally good. The roof bar was there but very touristy and lacking in atmosphere. The main restaurant had only cold meal options when I arrived at 21.00 on a Friday. Not bad, but there are better options.

It was in a great location and generally good. The roof bar was there but very touristy and lacking in atmosphere. The main restaurant had only cold meal options when I arrived at 21.00 on a Friday. Not bad, but there are better options.

Excellent staff. All the staff were extremely nice. The Hotel is in a great area. Quite street!!

This property is in an excellent location, walking distance to all important business and tourist spots in Madrid....also, the staff are super friendly and helpful

This property is in an excellent location, walking distance to all important business and tourist spots in Madrid....also, the staff are super friendly and helpful

Very good service across the board. Slight hiccup being let into the wrong room to start with. Once we returned from lunch we could not get back into the room, I then noticed we had been let into the wrong room to start with, not the suite we had booked. This was swiftly rectified once I went down to reception and informed them of their mistake. The sky bar was extemely expensive for such basic drinks. Madrid is full of incredible locations at a fraction of the price being charged for drinks. The location is very good, right next to the busiest parts of Madrid. Its located down a small side street, allowing for a quieter entry.

Very good service across the board. Slight hiccup being let into the wrong room to start with. Once we returned from lunch we could not get back into the room, I then noticed we had been let into the wrong room to start with, not the suite we had booked. This was swiftly rectified once I went down to reception and informed them of their mistake. The sky bar was extemely expensive for such basic drinks. Madrid is full of incredible locations at a fraction of the price being charged for drinks. The location is very good, right next to the busiest parts of Madrid. Its located down a small side street, allowing for a quieter entry.

I've been travel for many years, all around the globe. This hotel is perfect because their Staff Members, this is a big difference against the other hotel. This is more than a great experience. Thanks

Amazing service and way way better than the cost of the room. Centrally located too!

Amazing service and way way better than the cost of the room. Centrally located too!

Very small rooms

Very small rooms

Great Service and location.

Great Service and location.

This is an incredible hotel, near of everything. The staff is so amazing.

Absolutely great stay here. Recommend!

Absolutely great stay here. Recommend!

Great location

Great location

The staff was terrific. The rooms were comfortable and upgraded. This hotel needs renovation in the lobby area.

The staff was terrific. The rooms were comfortable and upgraded. This hotel needs renovation in the lobby area.

This hotel is amazing! Location is great and staff is really friendly and helpful. I will be stayingvat this hotel in my future visits.

This hotel is amazing! Location is great and staff is really friendly and helpful. I will be stayingvat this hotel in my future visits.

The location of this Hotel is excellent, waking distance to many areas. Service at front desk, concierge and bell desk is great, special mention to Lidia, Javier and Daniel. But I was very disappointed with the comfort and functionality of the room, we booked a jr suite, the sq footage is ok but the size of the bathroom is ridiculous specially the toilet and shower, the way the sink is positioned is very uncomfortable as well. The Jr suite has a seating area which is nice but it is very dark at night, same as the main room, this is be my main complaint, the room is very dark, just bedside table lights and an LED reading lamp. The hallways are VERY dark as well. To me the scent in the elevators and lobby is very strong, ‘patchouli’ most of the time and it can be a bit disturbing if you spend time in the lobby and elevators. Breakfast is basic and can be improved. Overall a good stay but I will consider other options on my next visit because of the darkness of the hallways and room.

The location of this Hotel is excellent, waking distance to many areas. Service at front desk, concierge and bell desk is great, special mention to Lidia, Javier and Daniel. But I was very disappointed with the comfort and functionality of the room, we booked a jr suite, the sq footage is ok but the size of the bathroom is ridiculous specially the toilet and shower, the way the sink is positioned is very uncomfortable as well. The Jr suite has a seating area which is nice but it is very dark at night, same as the main room, this is be my main complaint, the room is very dark, just bedside table lights and an LED reading lamp. The hallways are VERY dark as well. To me the scent in the elevators and lobby is very strong, ‘patchouli’ most of the time and it can be a bit disturbing if you spend time in the lobby and elevators. Breakfast is basic and can be improved. Overall a good stay but I will consider other options on my next visit because of the darkness of the hallways and room.

We stayed overnight and enjoyed the delicious breakfast. Our room was small but comfortable. The rooftop lounge was just ok. It could use an update. The secret cocktail bar under the hotel looked fun but starts late. The bellhop was outstanding. He rook his time and went beyond answering all our questions. 5 stars for him.

Excellent service throughout our stay. Well stocked breakfast. Nice ambiance radiating from the lobby. Very pleasant stay..

Excellent service throughout our stay. Well stocked breakfast. Nice ambiance radiating from the lobby. Very pleasant stay..

We stayed overnight and enjoyed the delicious breakfast. Our room was small but comfortable. The rooftop lounge was just ok. It could use an update. The secret cocktail bar under the hotel looked fun but starts late. The bellhop was outstanding. He rook his time and went beyond answering all our questions. 5 stars for him.

The staff is top notch! They don’t miss a beat! Great service.

The staff is top notch! They don’t miss a beat! Great service.

Great hotel with a great staff. Highly recommend staying here