Impeccable property located very close to I95. Good hot breakfast included. Staff was very friendly and attentive. Would stay again. Thank you

Impeccable property located very close to I95. Good hot breakfast included. Staff was very friendly and attentive. Would stay again. Thank you

Room was musty smelling upon entering room. Lots of key problems at exit doors. During fire alarm at 0630 the exit door was unable to open.

Room was musty smelling upon entering room. Lots of key problems at exit doors. During fire alarm at 0630 the exit door was unable to open.

Good Afternoon, I recently stayed at the Fairfield Inn in Lumberton, NC. I will get right to the points, on my first night, I had to kill a roach crawling on the wall by the bed. I also went to the front desk to quite more towels and key, this was around about 11pm, I had to wait 20 minutes for someone to even appear at the front desk. Then in night number 2, I had ti kill two more roaches. When i called the front desk to ask for another room or big spray, the lady replied that they were full and they do not have any big spray and hung up on me. So I did not get much sleep the rest of the night as I was in the lookout for bugs and I had to wake up early the next day to drive home. Just overall a terrible stay and I will never stay there again. I did not pay to stay somewhere I could not even sleep and had to be an exterminator. Would never want to experience this again. I was previously a frequent member with Marriott.

Good Afternoon, I recently stayed at the Fairfield Inn in Lumberton, NC. I will get right to the points, on my first night, I had to kill a roach crawling on the wall by the bed. I also went to the front desk to quite more towels and key, this was around about 11pm, I had to wait 20 minutes for someone to even appear at the front desk. Then in night number 2, I had ti kill two more roaches. When i called the front desk to ask for another room or big spray, the lady replied that they were full and they do not have any big spray and hung up on me. So I did not get much sleep the rest of the night as I was in the lookout for bugs and I had to wake up early the next day to drive home. Just overall a terrible stay and I will never stay there again. I did not pay to stay somewhere I could not even sleep and had to be an exterminator. Would never want to experience this again. I was previously a frequent member with Marriott.

Hard parking

Hard parking

Great place ! Clean and right off I -95…

Great place ! Clean and right off I -95…

I booked a king bed. When i arrived after driving for 8 hours with 2 toddlers, the front desk woman checked me in and gave me the keys. Upon entry to my room, saw that it was 2 queen beds. My children sleep with me so these beds would be too small. I went to front desk to ask for the room I reserved. Was now told they dont have it because they oversold. I asked for my money back so I could go elsewhere, explaining that i only booked this hotel because i needed the king bed. She said I can't get any money back because I booked through 3rd party. She advised me to call manager in the morning. I called hotel for next 2 days, was told no manager was available. I called orbitz customer service who called the hotel. The hotel told orbitz and I that they won't give any partial refund because i checked in to the room. I feel this is an unfair business practice because i was not told at checkin that my room wasn't available or else i would never have checked in to begin with.

I booked a king bed. When i arrived after driving for 8 hours with 2 toddlers, the front desk woman checked me in and gave me the keys. Upon entry to my room, saw that it was 2 queen beds. My children sleep with me so these beds would be too small. I went to front desk to ask for the room I reserved. Was now told they dont have it because they oversold. I asked for my money back so I could go elsewhere, explaining that i only booked this hotel because i needed the king bed. She said I can't get any money back because I booked through 3rd party. She advised me to call manager in the morning. I called hotel for next 2 days, was told no manager was available. I called orbitz customer service who called the hotel. The hotel told orbitz and I that they won't give any partial refund because i checked in to the room. I feel this is an unfair business practice because i was not told at checkin that my room wasn't available or else i would never have checked in to begin with.

All ok

All ok

Dirty, had many problems; staff has no interest in addressing issues or to even work. Also, not enough parking spaces; i had to park in a mall nearby at cracker barrel.

Dirty, had many problems; staff has no interest in addressing issues or to even work. Also, not enough parking spaces; i had to park in a mall nearby at cracker barrel.

Very quiet place

Very quiet place

Not good ,curtains is missing

Not good ,curtains is missing

Their website says “Pet friendly”. My little pooch and I were here for 13-hours. She did her business outside and didn’t damage the hotel in any way. They charged me $75 for her. My fault for not reading the fine print, but still outrageous. I’ve stayed in many pet friendly hotels; none charged over $25. Some charged nothing. Some took a refundable fee. I will never stay at a Fairfield Inn again.

Their website says “Pet friendly”. My little pooch and I were here for 13-hours. She did her business outside and didn’t damage the hotel in any way. They charged me $75 for her. My fault for not reading the fine print, but still outrageous. I’ve stayed in many pet friendly hotels; none charged over $25. Some charged nothing. Some took a refundable fee. I will never stay at a Fairfield Inn again.

Hotel was in need of update. Ok place to stop over on way to or from Florida.

Hotel was in need of update. Ok place to stop over on way to or from Florida.

Room was ready when we got there. Door keys were waiting for us as per early check in through Bonvoy didn’t get there until 9 o’clock at night so I have no idea what room you was breakfast in the morning left a little to be desired.

Room was ready when we got there. Door keys were waiting for us as per early check in through Bonvoy didn’t get there until 9 o’clock at night so I have no idea what room you was breakfast in the morning left a little to be desired.

Very close to highway and shopping mall

Very close to highway and shopping mall

Everything was fine except the cards to get into the room were difficult to deal with. It took 5 or 6 times each time I tried to get into the room.

Everything was fine except the cards to get into the room were difficult to deal with. It took 5 or 6 times each time I tried to get into the room.

Hotel room had an odor like foul meat cooking. Load noise from traffic on I95 all night.very limited choices on the breakfast bar.

Hotel room had an odor like foul meat cooking. Load noise from traffic on I95 all night.very limited choices on the breakfast bar.