I have to say that the service provided was 5+****** at hotel imperial Spacious, clean room, with a living room, as well as a private bathroom. The stay was for 6 days, and i will really miss such spacious room. Lol Book in advance.

The good things - room was big, a/c worked really well and it’s a few minutes walk to the canals and old town. You’ll see from the photos it is incredibly dated, doesn’t feel like anything has changed for 40 years. But that’s clear so you either accept that or not. I chose to accept that because of the roof terrace. Turns out that’s closed, being worked on but the hotel don’t tell you that. I chose a room at the back, I knew that wouldn’t have a view and that was ok for one night. But again the hotel don’t warn you there is work going on so there are men literally walking past your window and naturally making noise from 8am. And that sums up the worst of this place, the staff treat you like you’re an inconvenience. Customer service is non existence. I’d seen it on other reviews but assumed maybe a one off, maybe people don’t try and speak Portuguese. But it’s so odd, no matter what you do you can’t even get a smile let alone a hello. Never experienced anything like that.

The good things - room was big, a/c worked really well and it’s a few minutes walk to the canals and old town. You’ll see from the photos it is incredibly dated, doesn’t feel like anything has changed for 40 years. But that’s clear so you either accept that or not. I chose to accept that because of the roof terrace. Turns out that’s closed, being worked on but the hotel don’t tell you that. I chose a room at the back, I knew that wouldn’t have a view and that was ok for one night. But again the hotel don’t warn you there is work going on so there are men literally walking past your window and naturally making noise from 8am. And that sums up the worst of this place, the staff treat you like you’re an inconvenience. Customer service is non existence. I’d seen it on other reviews but assumed maybe a one off, maybe people don’t try and speak Portuguese. But it’s so odd, no matter what you do you can’t even get a smile let alone a hello. Never experienced anything like that.

Great location

Great location

Love staying in this hotel..Feel very comfortable here. The restaurant menu and service is excellent. Unfortunately the weather was terrible but this did not spoil my stay here. Like the new restaurant where I had breakfast . The evening restaurant remanded me of an Alpine Hotel in Switzerland whre i have happy memories

Love staying in this hotel..Feel very comfortable here. The restaurant menu and service is excellent. Unfortunately the weather was terrible but this did not spoil my stay here. Like the new restaurant where I had breakfast . The evening restaurant remanded me of an Alpine Hotel in Switzerland whre i have happy memories

Hotel Imperial is perfectly located near the best shopping and dining areas in Aveiro, Portugal. Hotel Imperial should be one or two stars, as rugs are old and dirty, as well as room furniture. This hotel needs an urgent renovation.

Hotel Imperial is perfectly located near the best shopping and dining areas in Aveiro, Portugal. Hotel Imperial should be one or two stars, as rugs are old and dirty, as well as room furniture. This hotel needs an urgent renovation.

Great location. The hotel needs a good face-lift, but it is clean and in good shape.

Great location. The hotel needs a good face-lift, but it is clean and in good shape.

Unfriendly and slow reception. Paper thin walls and hard to sleep at night because of street noise

Unfriendly and slow reception. Paper thin walls and hard to sleep at night because of street noise

The continental breakfast was very commercial and not very good.

The continental breakfast was very commercial and not very good.

Great location, close to everything, I walked everywhere including to the train station every day to do day trips. It's right next to a lovely museum and restaurants everywhere. Lovely small town. Hotel was cool, old school, staff lovely and helpful and speak English. Horacio at the front desk went above and beyond to help me and make sure my stay was a pleasant one. I stayed for 6 nights and I will gladly stay here again if ever I'm back in Aveiro 😁

Great location, close to everything, I walked everywhere including to the train station every day to do day trips. It's right next to a lovely museum and restaurants everywhere. Lovely small town. Hotel was cool, old school, staff lovely and helpful and speak English. Horacio at the front desk went above and beyond to help me and make sure my stay was a pleasant one. I stayed for 6 nights and I will gladly stay here again if ever I'm back in Aveiro 😁

Great location, but rooms need renovation.

Good location

Very friendly staff at this central hotel. Whilst the property is older, it remains comfortable and is kept clean, and improvements are under way. Water pressure could be better, for showers, and the hot arrive faster; but otherwise no criticisms. The half board option represents good value for money.

Very friendly staff at this central hotel. Whilst the property is older, it remains comfortable and is kept clean, and improvements are under way. Water pressure could be better, for showers, and the hot arrive faster; but otherwise no criticisms. The half board option represents good value for money.

Great central location. Old dated hotel room but it looked clean and neat.

Convenient location and helpful staff, but the shower nozzle was broken in the bathroom and air conditioning unit was noisy all night long. Interior was very dated, but functional. Great to have a nice breakfast buffet, but everything was luke-warm, including the coffee.

Great location, steps to main plazas and the canal. Many restaurants nearby.

Great location, steps to main plazas and the canal. Many restaurants nearby.

Room felt like it hadn't been used in a while, with dated furniture/decor, and the air con unit didn't properly. The bathroom however had been renovated and was very nice.

Central hotel in a convenient location.

Central hotel in a convenient location.

Room felt like it hadn't been used in a while, with dated furniture/decor, and the air con unit didn't properly. The bathroom however had been renovated and was very nice.

When I go to holidays in Aveiro, always I book this hotel because the location it's good, and I love everything in the hotel.

Excellent value. The daily set menu dinner was good value and excellent quality. Including soup, bread, butter, choice of e of main course, wine and desert for €10.00

Excellent value. The daily set menu dinner was good value and excellent quality. Including soup, bread, butter, choice of e of main course, wine and desert for €10.00