Rooms were great. Problem was no room service offered and both mornings that I stayed at this property, I woke up with shouts from other rooms. Calling front desk was a waste of time as they just laughed about it and did nothing. I don’t recommend this place.

Rooms were great. Problem was no room service offered and both mornings that I stayed at this property, I woke up with shouts from other rooms. Calling front desk was a waste of time as they just laughed about it and did nothing. I don’t recommend this place.

This was the worst hotel experience we’ve ever had in all our years of travel. Two nights were unbearable with disturbances from the adjoining room until 4 am, and over the span of four days our rom was never serviced. Despite repeated complaints, requests to move rooms and assurances the situation would be remedied, it never was. We were so desparate on the last night we left and spent another $200 at a different hotel. None of the staff would grant our request for a refund or even offered a partial credit. This location ruined HIE or any IHG hotel for us.

This was the worst hotel experience we’ve ever had in all our years of travel. Two nights were unbearable with disturbances from the adjoining room until 4 am, and over the span of four days our rom was never serviced. Despite repeated complaints, requests to move rooms and assurances the situation would be remedied, it never was. We were so desparate on the last night we left and spent another $200 at a different hotel. None of the staff would grant our request for a refund or even offered a partial credit. This location ruined HIE or any IHG hotel for us.

Everything worked fine except for the wifi. Overall. Stay was good.

Everything worked fine except for the wifi. Overall. Stay was good.

The floor was gross and sticky. Had to walk around with shoes on the whole time and shoes stuck to the floor every time I walked making that sticky shoe sound. It was so dirty.

The floor was gross and sticky. Had to walk around with shoes on the whole time and shoes stuck to the floor every time I walked making that sticky shoe sound. It was so dirty.

Clean and great location.

Two of three days, no hot water. Spent 600$ for three nights. Room was not cleaned once. On last day asked to have room cleaned at 8 AM. Room not cleaned. Was told later at night that day that you need to ask the day before. Absurd. Lie. Does not make aense.

Clean and great location.

Two of three days, no hot water. Spent 600$ for three nights. Room was not cleaned once. On last day asked to have room cleaned at 8 AM. Room not cleaned. Was told later at night that day that you need to ask the day before. Absurd. Lie. Does not make aense.

Body soap container was empty and the bottle cap was broken as well.

Body soap container was empty and the bottle cap was broken as well.

the check in was terrible. I had a long day and a long night

the check in was terrible. I had a long day and a long night

Breakfast was great, comfortable bed and convenient for our events in town. Front desk staff was also so kind.

Breakfast was great, comfortable bed and convenient for our events in town. Front desk staff was also so kind.

I planned a surprise pre boo'd up 6yrs wedding anniversary (getaway weekend trip) to attend the #dinerenblanc2024 #DinerenblancRVA This was a magical event. This has been on #TeamHoward bucket 🪣 list for almost 5/6yrs after seeing dear friends attend one in #DMV area. This adventure will forever be TeamHoward's #DEBRVA go to for future Le Diner en Blanc events. #seaofwhite covered the Main Street Station. 🤗definitely a big shout out to Holiday Inn Express Richmond Midtown for our kickoff weekend getaway accommodations bcuz our hotel room was on the 6th floor, made our pre boo'd up 6yrs wedding anniversary for the #MonthOfSeptember even more special😘✨️💕 DivaNubiQ's kodak moments 🤗 #GoodFood #GoodWine #goodfriendsgoodvibes

I planned a surprise pre boo'd up 6yrs wedding anniversary (getaway weekend trip) to attend the #dinerenblanc2024 #DinerenblancRVA This was a magical event. This has been on #TeamHoward bucket 🪣 list for almost 5/6yrs after seeing dear friends attend one in #DMV area. This adventure will forever be TeamHoward's #DEBRVA go to for future Le Diner en Blanc events. #seaofwhite covered the Main Street Station. 🤗definitely a big shout out to Holiday Inn Express Richmond Midtown for our kickoff weekend getaway accommodations bcuz our hotel room was on the 6th floor, made our pre boo'd up 6yrs wedding anniversary for the #MonthOfSeptember even more special😘✨️💕 DivaNubiQ's kodak moments 🤗 #GoodFood #GoodWine #goodfriendsgoodvibes

Good place. Clean, convenient, easy parking. One of the elevators was out for a while today, but it seems like it was taken care of quickly. We like staying here. Honestly, the free breakfast leaves a lot to be desired. The food just is not that good, sorry to say. This is really the only negative thing I can say. We will still book here; hopefully it will get better.

Room overwhelming smelled of air freshener as if housekeeping was covering an odor. Holes in the walls that had been poorly patched. Walls were noisy (heard creaking all night). Attendent saw me pulling up in my car to check in, but front desk was unattended for 15 minutes before anyone came out to check me in. Area is industrial and did not feel safe at night. Fine for a low budget stay, not for families or women traveling alone.

Friendly staff, clean rooms, and excellent breakfast.

Liked: Clean room, comfy bed, no carpet on room floor, good size TV, quiet location. Disliked: tub didn’t drain well.

Liked: Clean room, comfy bed, no carpet on room floor, good size TV, quiet location. Disliked: tub didn’t drain well.

Great breakfast!

Great value and room was good for price

Only stayed overnight. No real opinion.

Only stayed overnight. No real opinion.

Elevator is broken, needs to switch up the breakfast.

Nice staff and clean rooms.

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