We did the pre check in which was nice thinking it would save tome which it really didn't. Still had to sign paoers etc that id already done online. But not a hude deal. We get our room keys and went to the room opened the door and someones things were already in the room. Hurried up and got out of there. Went back down to front desk and they seemed confused. The front desk even went up to the room and yeah someones luggage everything in the room. So we had to wait for them to figure that out and give us a different room. Then get the new room only one washcloth and two towels in the room(there were 4 of us) in a double room. So when the kids went down to pool i had to ask for more towels. There were also no towels in the pool area. I also asked for an extra pillow because the pillows were tiny. More like throw pillows than bed pillows. But was told they didn't have any extras. There was stuff on the walls in the bathroom too.

The bathroom light did not work and there was water on the floor. I spoke with the attendant. He came and offered to mop the floor. Did not offer to fix the light. We opted to stay, however the water did return. Guessing there is a leak which could be dangerous without a light. As a Wyndham associate, was disappointed. The charge for a dog under 25# was quite high, but I even understood that. Property was basically well kept except for the above mentioned items. Amenities were lacking. No frig or microwave in room.

The bathroom light did not work and there was water on the floor. I spoke with the attendant. He came and offered to mop the floor. Did not offer to fix the light. We opted to stay, however the water did return. Guessing there is a leak which could be dangerous without a light. As a Wyndham associate, was disappointed. The charge for a dog under 25# was quite high, but I even understood that. Property was basically well kept except for the above mentioned items. Amenities were lacking. No frig or microwave in room.

I know it was very cheap, there could be plastic or foam drinking glasses in the room. The room smelled horribly of cigarette smoke. The poor desk clerk was embarrassed for not being at the desk when we arrived. He was taking out the trash. You need to hire more help.

I know it was very cheap, there could be plastic or foam drinking glasses in the room. The room smelled horribly of cigarette smoke. The poor desk clerk was embarrassed for not being at the desk when we arrived. He was taking out the trash. You need to hire more help.

Under staffed. Blankets and towels had holes.

Under staffed. Blankets and towels had holes.

The worst hotel stay I’ve ever had. 40 minutes at reception before someone showed up to check me in, then when I got to the room it had broken furniture, the bathroom light was broken, and tv remote was hidden somewhere (later found by housekeeping). The room was noisy whenever other rooms turned on their water, and I woke up to bites all over me (presumably bed bugs). I wouldn’t stay here again or use this chain again on the same basis.

The worst hotel stay I’ve ever had. 40 minutes at reception before someone showed up to check me in, then when I got to the room it had broken furniture, the bathroom light was broken, and tv remote was hidden somewhere (later found by housekeeping). The room was noisy whenever other rooms turned on their water, and I woke up to bites all over me (presumably bed bugs). I wouldn’t stay here again or use this chain again on the same basis.

I swam took a bath, shaved frint bavk under tge belt. Open dide door got it dark and unleashed it indfolded. Great neighbors had a good night til morning

The staff was rude

For the price , we got pretty much what we paid for. Both bed spreads were stained…and one was torn. There were NO cups or glasses in the room. One wash cloth, one hand towel. Two bath towels. No Kleenex. One vending machine was not working. No sign to let you know.

The shower didn't work. The whole place needed repainted. The tv didn't work. The breakfast consisted only of breads, cereal and waffles. There was no fruit, juice, yogurt, eggs or protein. The staff complained about the owner and how cheap he was.

Do not stay here. The entire hotel is dirty and outdated, and our room was gross. When we first walked into the room, it smelled musty but the AC was really low so we thought maybe it was just humid while we waited for the AC to kick in. There were multiple burn holes in the comforter and a black stain on the sheets. The shower and sink were rusty and crusty. We didn't spend much time in our room thankfully but when we came back to the room it smelled like pee. My husband ended up smelling around and deciding someone likely peed inside the AC unit. The rest of the hotel was gross so we didn't bother asking for a new room, we just spend that night with the window open and AC off. At checkout (a Sunday at 9:45 am) I was going to inform staff of the issues we had but no one was at the desk so we dropped our keys and left. Whoever is running the hotel obviously pockets the money made and doesn't put a cent back into the place so it's a dump. We brought our suits and wanted to swim but didn't want to risk a skin infection. Do yourself a favor and go somewhere else.

Needs some new furniture, drinking glasses, do not disturb sign. Bathtub was badly chipped. It was a place to sleep.

Room was clean, but very old. Blankets and carpet stained and worn out. No facial tissues, no water cups, no refrigerator, VERY small pillows. It is inexpensive but I will pay more to stay elsewhere on my next visit to Des Moines. The breakfast consisted of cereal or a waffle. No hot water or tea at all. Front desk was not helpful at all. They just said wait until the next morning to talk to a manager!

Room was clean, but very old. Blankets and carpet stained and worn out. No facial tissues, no water cups, no refrigerator, VERY small pillows. It is inexpensive but I will pay more to stay elsewhere on my next visit to Des Moines. The breakfast consisted of cereal or a waffle. No hot water or tea at all. Front desk was not helpful at all. They just said wait until the next morning to talk to a manager!

Do not stay here. The entire hotel is dirty and outdated, and our room was gross. When we first walked into the room, it smelled musty but the AC was really low so we thought maybe it was just humid while we waited for the AC to kick in. There were multiple burn holes in the comforter and a black stain on the sheets. The shower and sink were rusty and crusty. We didn't spend much time in our room thankfully but when we came back to the room it smelled like pee. My husband ended up smelling around and deciding someone likely peed inside the AC unit. The rest of the hotel was gross so we didn't bother asking for a new room, we just spend that night with the window open and AC off. At checkout (a Sunday at 9:45 am) I was going to inform staff of the issues we had but no one was at the desk so we dropped our keys and left. Whoever is running the hotel obviously pockets the money made and doesn't put a cent back into the place so it's a dump. We brought our suits and wanted to swim but didn't want to risk a skin infection. Do yourself a favor and go somewhere else.

Needs some new furniture, drinking glasses, do not disturb sign. Bathtub was badly chipped. It was a place to sleep.

My stay was just to arrive at night and sleep, but there were some very noisy guests. They woke me up twice at 2 am and 3 am. In the almost 4 days I was there, my room was never cleaned. Not even a change of towels. I had to demand dry and clean towels.

My stay was just to arrive at night and sleep, but there were some very noisy guests. They woke me up twice at 2 am and 3 am. In the almost 4 days I was there, my room was never cleaned. Not even a change of towels. I had to demand dry and clean towels.

I would stay here again.

I would stay here again.

Had a very weird smell to the property soon as you walked in, our room was still dirty had stuff sleeted on the walls and no room service unless you switched rooms

Had a very weird smell to the property soon as you walked in, our room was still dirty had stuff sleeted on the walls and no room service unless you switched rooms

This place was disgusting! Smelled like urine!

This place was disgusting! Smelled like urine!

I did not stay, I CANCELED MY RESERVATION, PLS REFUND ME, I CANCELED IT, THE HOTEL DIRTY, SMELLING

I did not stay, I CANCELED MY RESERVATION, PLS REFUND ME, I CANCELED IT, THE HOTEL DIRTY, SMELLING

Breakfast did not have any fruit, bagels or muffins...or. hot water for tea. There were no cups or glasses in room 109 and no tiisues. The bedspread had stains and the easy chair is filthy and needs cleaned.the bathtub had rust stains. Desk chair is torn in several places. The back of the hotel has not been mowed in months and needs landscaping work. The positives were the price, pets are allowed and the fragrance in the hotel.

Breakfast did not have any fruit, bagels or muffins...or. hot water for tea. There were no cups or glasses in room 109 and no tiisues. The bedspread had stains and the easy chair is filthy and needs cleaned.the bathtub had rust stains. Desk chair is torn in several places. The back of the hotel has not been mowed in months and needs landscaping work. The positives were the price, pets are allowed and the fragrance in the hotel.

Clean nice pool