This is an older, remodeled property, clean enough for short stays. Their towels need to be upgraded. Attendant needs to be visible during breakfast hours to keep clean, replenish food, etc.

This is an older, remodeled property, clean enough for short stays. Their towels need to be upgraded. Attendant needs to be visible during breakfast hours to keep clean, replenish food, etc.

Water is not clean.

Water is not clean.

Nice and handy

Nice and handy

Overall was fine. A little tight on basics: wouldn’t give enough towels (4) every day. Housekeeping was hit or miss. Only offered 1 key. Room was a good size. AC has a bit humid. Overall ok, nothing flashy and not awful

Overall was fine. A little tight on basics: wouldn’t give enough towels (4) every day. Housekeeping was hit or miss. Only offered 1 key. Room was a good size. AC has a bit humid. Overall ok, nothing flashy and not awful

The entrance and parking was a bit difficult to figure out. Since we were two ladies traveling alone, the clerk could be more safety minded not speaking our room number etc. aloud. Also didn’t realize it was a motel type set up with doors opening to outside.

The entrance and parking was a bit difficult to figure out. Since we were two ladies traveling alone, the clerk could be more safety minded not speaking our room number etc. aloud. Also didn’t realize it was a motel type set up with doors opening to outside.

Driving from Dallas to Atlanta. Need a break in between and this hotel suited out need

Driving from Dallas to Atlanta. Need a break in between and this hotel suited out need

Will definitely use them in the future

Will definitely use them in the future

Upon arrival the room was not clean the bed had hair and the mattress pad had stains. The bath had hair in the tub and floor. The front desk agent was very helpful he gave me clean linen to change the bed. Connie the housekeeping supervisor said the sheets were old not dirty, I have pictures to prove it was dirty. Well I have stayed at this property for years it’s the only place we stay when visiting Monroe.

Upon arrival the room was not clean the bed had hair and the mattress pad had stains. The bath had hair in the tub and floor. The front desk agent was very helpful he gave me clean linen to change the bed. Connie the housekeeping supervisor said the sheets were old not dirty, I have pictures to prove it was dirty. Well I have stayed at this property for years it’s the only place we stay when visiting Monroe.

Old property but has been properly renovated.

Old property but has been properly renovated.

Okay but a bit pricy for old facility

Okay but a bit pricy for old facility

We checked in later in the evening (9ish),check in was simple and quick. We went straight to our rooms,started getting prepped for bed,and realized that there were no linens for the fold out bed. We searched the room and found no “extra” linens at all. I rented one of the rooms with the fold out sofa especially for my grandson. We just went ahead and shared the bed with him. It was near 11 pm by the time we were actually getting into bed. Other than that the stay was GREAT. I would like to mention(wish I would have gotten her name)the young lady working the breakfast was EXCEPTIONAL !!!! On the spot to help the guests with every need !!!! A man came in with 4 children,she jumped right in to assist the children and offer him aid !!! LOVED THAT !!!!

We checked in later in the evening (9ish),check in was simple and quick. We went straight to our rooms,started getting prepped for bed,and realized that there were no linens for the fold out bed. We searched the room and found no “extra” linens at all. I rented one of the rooms with the fold out sofa especially for my grandson. We just went ahead and shared the bed with him. It was near 11 pm by the time we were actually getting into bed. Other than that the stay was GREAT. I would like to mention(wish I would have gotten her name)the young lady working the breakfast was EXCEPTIONAL !!!! On the spot to help the guests with every need !!!! A man came in with 4 children,she jumped right in to assist the children and offer him aid !!! LOVED THAT !!!!

Bed and pillows was like sleeping on Rocks

Bed and pillows was like sleeping on Rocks

This motel is old and in need of update. It is really over priced.

This motel is old and in need of update. It is really over priced.

The water is yellow. It maybe the hard water or something else but it definitely feels weird to wash hands in it or even to look at it inside the toilet, even after flushing.

The water is yellow. It maybe the hard water or something else but it definitely feels weird to wash hands in it or even to look at it inside the toilet, even after flushing.

This motel is terrible. The price i paid should be refunded. Bed was not comfortable, room still had towels from old tenants. Very small bathroom, and as a BEST WESTERN this is naybe the worse hotel Ive been.

This motel is terrible. The price i paid should be refunded. Bed was not comfortable, room still had towels from old tenants. Very small bathroom, and as a BEST WESTERN this is naybe the worse hotel Ive been.

No problems

No problems