Weekend trip. Hotel has good location and nice furnishings and exterior appeal. However the experiences from day one and day two were like night and day. Check in was frustrating. Told to wait another hour while all other customers were given their rooms. We didn’t get our room until we went back to the front desk to complain. The clerks were pseudo-friendly and unapologetic. We had difficulty finding our room because it lacked a room number. And it was so small it looked like a supply room. But the worse part was the heater wasn’t working properly. We froze the first night. It warmed up the next night after we left the thermostat on at 80 degrees! However, on the day we left we enjoyed a lovely breakfast at Gracie’s, the hotel restaurant. Our server was very nice and helpful. Our checkout was another equally nice experience. The desk clerk was genuinely friendly and even offered to carry our luggage downstairs for us (octogenarians). Too bad the other employees weren’t as considerate as these last two.

Weekend trip. Hotel has good location and nice furnishings and exterior appeal. However the experiences from day one and day two were like night and day. Check in was frustrating. Told to wait another hour while all other customers were given their rooms. We didn’t get our room until we went back to the front desk to complain. The clerks were pseudo-friendly and unapologetic. We had difficulty finding our room because it lacked a room number. And it was so small it looked like a supply room. But the worse part was the heater wasn’t working properly. We froze the first night. It warmed up the next night after we left the thermostat on at 80 degrees! However, on the day we left we enjoyed a lovely breakfast at Gracie’s, the hotel restaurant. Our server was very nice and helpful. Our checkout was another equally nice experience. The desk clerk was genuinely friendly and even offered to carry our luggage downstairs for us (octogenarians). Too bad the other employees weren’t as considerate as these last two.

Parked in the allocated parking lot, there was a car that had been broken into. Walking to our room (422) the entire corridor smelt of stale urine. Entering the room, the floor was covered in stains of all sizes. Me and my brother wete not comfortable being barefoot and decided to lay towels on the floor to walk. This room was also next to a generator / air flow centre that buzzed and made noise the entire night. The bathroom paint was all narnished. The entire room was dated. The amendaties in the room were extremly poor, water was $7 a bottle. I've tried to upload photos but unfortunatly the link wont upload.

Parked in the allocated parking lot, there was a car that had been broken into. Walking to our room (422) the entire corridor smelt of stale urine. Entering the room, the floor was covered in stains of all sizes. Me and my brother wete not comfortable being barefoot and decided to lay towels on the floor to walk. This room was also next to a generator / air flow centre that buzzed and made noise the entire night. The bathroom paint was all narnished. The entire room was dated. The amendaties in the room were extremly poor, water was $7 a bottle. I've tried to upload photos but unfortunatly the link wont upload.

We have stayed at the DeLuxe numerous times in the past. It was not clear that things had changed significantly. The staff were friendly, when available. We called to make them aware of a late arrival. Upon our arrival there was nobody in sight. In the past, there was always greeter and valet was mandatory. It didn't bother us that we needed to park our own car, but the lack of staff threw us for a loop when trying to check in with two sleeping children. The room was pretty familiar, with the exception that the carpets were stained to a point they were a focal point and pretty gross. We love the location and hope the management can turn this beautiful place back around!

We have stayed at the DeLuxe numerous times in the past. It was not clear that things had changed significantly. The staff were friendly, when available. We called to make them aware of a late arrival. Upon our arrival there was nobody in sight. In the past, there was always greeter and valet was mandatory. It didn't bother us that we needed to park our own car, but the lack of staff threw us for a loop when trying to check in with two sleeping children. The room was pretty familiar, with the exception that the carpets were stained to a point they were a focal point and pretty gross. We love the location and hope the management can turn this beautiful place back around!

Liked the Old Hollywood theme. Room was nice, clean, and comfortable. Shower was small and a bit dark, but not a big deal. Only reason I’m not giving 5 stars is the unexpected and mandatory “amenities” fee of $29 supposedly for WiFi, use of the fitness room, complimentary tea/coffee and fresh fruit in the lobby, and complimentary bike rentals. I only used the WiFi…pretty steep fee for not using most of these features.

Liked the Old Hollywood theme. Room was nice, clean, and comfortable. Shower was small and a bit dark, but not a big deal. Only reason I’m not giving 5 stars is the unexpected and mandatory “amenities” fee of $29 supposedly for WiFi, use of the fitness room, complimentary tea/coffee and fresh fruit in the lobby, and complimentary bike rentals. I only used the WiFi…pretty steep fee for not using most of these features.

Front desk staff was incredible. So kind and friendly. The vibe of the hotel was exactly what we were looking for and as described. We loved our stay!

Front desk staff was incredible. So kind and friendly. The vibe of the hotel was exactly what we were looking for and as described. We loved our stay!

Stayed here when visiting Portland for the first time. The building is so gorgeous, I felt like they did a good job capturing the old Hollywood feel in both the common areas and the room I stayed in. The staff was so kind and helpful at all hours of the day. The Driftwood was great too, good ambience and cocktails. I look forward to staying here when I am in Portland again!

Stayed here when visiting Portland for the first time. The building is so gorgeous, I felt like they did a good job capturing the old Hollywood feel in both the common areas and the room I stayed in. The staff was so kind and helpful at all hours of the day. The Driftwood was great too, good ambience and cocktails. I look forward to staying here when I am in Portland again!

Noah checked us in and he was an extremely nice and professional young man and he talked to us each time we came through the lobby. Fantastic personality!!! You have a beautiful and iconic property with classy notes of nostalgia. We would definitely come back. Thank you!!

Quaint boutique hotel. Older building with lots of charm but remodel is nice. Clean rooms. Breakfast at Gracie's restaurant was delicious and the service great. Would definitely stay here again.

Great room, very cozy but there is no in room coffee or microwave for food. The single coffee pot they offer at limited hours in the lobby is not sufficient and has been cold several times when I’ve stayed here. They only offer tiny cups. These should be in room for the HIGH accommodation fees they charge. Parking is super overpriced too and the area has a very high homeless population, so you pretty much have to pay it.

We booked this room last minute because my husband hadh surgery and we didnt want to have to drive 4hrs home after being in the hispital all day. We loved everything about this hotel. The theme, the cleanliness, the "to go" options around the property. But most of all, we loved Mica. He was very sweet, helpful and very informative. He went above and beyond to help us after a long stressful day. We will definitely stay again. The room was a bit small, but again, Mica and how they keep their hotel, was worth the stay.

Great room, very cozy but there is no in room coffee or microwave for food. The single coffee pot they offer at limited hours in the lobby is not sufficient and has been cold several times when I’ve stayed here. They only offer tiny cups. These should be in room for the HIGH accommodation fees they charge. Parking is super overpriced too and the area has a very high homeless population, so you pretty much have to pay it.

Sad how downhill this place has gone. In desperate need of an update.

Location and staff were excellent

It’s a very nice older building restored with modern convenience.

Nice property. We enjoyed the stay.

Nice property. We enjoyed the stay.

My room was so charming! I loved the old Hollywood glamour of the hotel. The staff were all very friendly and provided great customer service! The food at Gracie’s was very good, too. I loved that they gave $15 a day toward food/beverage at Gracie’s. I don’t understand the negative reviews I have seen. It was a fantastic experience and I would happily book here again.

The staff was friendly, the room was clean and cute.

Excellent!

The old movie photos everywhere were delightful. The front desk at check in was great & helpful!

Hotel was great. Portland was horrible. Hotel was clean. Service from Mica was exceelnt. Breakfast at the restaurant was delicious. However, the area is just bad. Zombies walking around or passed out with needles sticking out of their arms and our car along other cars were broken into even though we had nothing visible.

It was a beautiful property, food was really good. My only issue was the parking garage but that didn't seem to be in their control and they did their best to accommodate me. I would stay again.

Hotel was great. Portland was horrible. Hotel was clean. Service from Mica was exceelnt. Breakfast at the restaurant was delicious. However, the area is just bad. Zombies walking around or passed out with needles sticking out of their arms and our car along other cars were broken into even though we had nothing visible.

Everything was great except the shower. It was either scalding hot or cold.

This is the closest Hotel from Providence Park. Close to tri met, bars and restaurants.

Everything was great except the shower. It was either scalding hot or cold.