It is, by far, the most run down Hampton I’ve ever stayed at. I simply couldn’t believe how dingy it was, and the condition of our room was like something at a 1-star hotel. Half the veneer was torn off our bathroom door. Peeling wallpaper. Very rusty fixtures. The fake leather was heavily delaminating. The beds were comfortable. Lumpy carpet. I can’t believe Hampton keeps their name on this property. The staff was very nice and the breakfast was up to standards, but the owner clearly doesn’t care about maintaining the facility. There are several new hotels at this exit, and I would encourage you to stay in one.

It was a nice place overall.

It was a nice place overall.

The early afternoon desk staff was unfriendly I showed up after attending a funeral she was outside when i pulled up and she instructed to me rudely while she was assisting a lady . she stated to me " you cant park there" , i stated to her i was there to check in , she stated back "ok , but you cant check in until 3pm." so i left. And upon checking out no one was at the desk so i said hello because i could here someone on the phone talking and it was the same lady whom i had encountered i said to here im checking out she said ok i gave her the room key and inquired about my $50 deposit hold that i was required to put , she stated it will go back , i asked for a receipt she stated while not looking at me " they will email you the receipt ". Also I and some of my family members got stuck in the elevator upon my stay worst experience ever . We called the front desk night staff was so rude we explained to her we were stuck she said loudly " MA'AM I'M TRYING TO GET YOU OUT ". and hung up on me after sitting in there for about 15 to 20 minutes she opens the door and tells us are y'all going to use the elevator are walk the stairs, we walked the stairs but wow what consideration, no " are you guys ok sorry for the inconvenience " no concern at all....

The early afternoon desk staff was unfriendly I showed up after attending a funeral she was outside when i pulled up and she instructed to me rudely while she was assisting a lady . she stated to me " you cant park there" , i stated to her i was there to check in , she stated back "ok , but you cant check in until 3pm." so i left. And upon checking out no one was at the desk so i said hello because i could here someone on the phone talking and it was the same lady whom i had encountered i said to here im checking out she said ok i gave her the room key and inquired about my $50 deposit hold that i was required to put , she stated it will go back , i asked for a receipt she stated while not looking at me " they will email you the receipt ". Also I and some of my family members got stuck in the elevator upon my stay worst experience ever . We called the front desk night staff was so rude we explained to her we were stuck she said loudly " MA'AM I'M TRYING TO GET YOU OUT ". and hung up on me after sitting in there for about 15 to 20 minutes she opens the door and tells us are y'all going to use the elevator are walk the stairs, we walked the stairs but wow what consideration, no " are you guys ok sorry for the inconvenience " no concern at all....

Thought it would be nicer because it was a Hampton but it was in the old - not well kept

Thought it would be nicer because it was a Hampton but it was in the old - not well kept

Took almost 45 mins to figure out how to get us checked in and keys. They had another guest that had his key work on the wrong room and his stuff was locked in. Staff was generally rude and not helpful. We will never be back to this hotel. They allow homeless people to loiter and there was one lady sleeping in her car and trying to talk to my kids. Smh.