An absolute joke. Took us almost an hour just to check in, had to request another room as the first one had hairs all over the bed, stains everywhere, and unclean surfaces. Mold all over the air conditioning unit. Pubic hairs in the shower. The average review rating on Hotels.com is DECEITFUL owing to the ridiculously horrible experience we had at this hotel.

An absolute joke. Took us almost an hour just to check in, had to request another room as the first one had hairs all over the bed, stains everywhere, and unclean surfaces. Mold all over the air conditioning unit. Pubic hairs in the shower. The average review rating on Hotels.com is DECEITFUL owing to the ridiculously horrible experience we had at this hotel.

Check in was easy. Roberta and everyone at the front desk was very nice and welcoming. We had no issue finding the location and was able to park easily close to an entrance. I felt comfortable staying here with the comforts of a full-size fridge, microwave, small cooking station, and even a dishwasher. The only issue we had was the bed being pretty uncomfortable. Not sure if it was just the mattress that wasn't to our liking, but it felt a little "broke down" in the middle. You can tell the building is a little on the old side, but they're working well with what they have. On our next music festival trip, I will quickly be booking here and not looking anywhere else. You're not in the middle of busy downtown, but you are close to several popular fast food places as well as a Sam's Club with easy access to the interstate and other parts of the city.

Check in was easy. Roberta and everyone at the front desk was very nice and welcoming. We had no issue finding the location and was able to park easily close to an entrance. I felt comfortable staying here with the comforts of a full-size fridge, microwave, small cooking station, and even a dishwasher. The only issue we had was the bed being pretty uncomfortable. Not sure if it was just the mattress that wasn't to our liking, but it felt a little "broke down" in the middle. You can tell the building is a little on the old side, but they're working well with what they have. On our next music festival trip, I will quickly be booking here and not looking anywhere else. You're not in the middle of busy downtown, but you are close to several popular fast food places as well as a Sam's Club with easy access to the interstate and other parts of the city.

Our check in was great initially. The night desk clerk had horrific customer service. The manager was aware of who i was concerned with when i talked to hom about it at checkout. The elevator quit working twice when we were on it. The kitchenette had one fork, one coffee cup, no plates, a lid but no pot to cook in. The mgr seemed unaware of this situation. Two other rooms our party had were very similar. We had to bring our towels to yhe desk to exchange for clean ones. We had to take our own trash out to the trash bin outside. It was not pleasant with all these concerns, especially after working very long days.

Our check in was great initially. The night desk clerk had horrific customer service. The manager was aware of who i was concerned with when i talked to hom about it at checkout. The elevator quit working twice when we were on it. The kitchenette had one fork, one coffee cup, no plates, a lid but no pot to cook in. The mgr seemed unaware of this situation. Two other rooms our party had were very similar. We had to bring our towels to yhe desk to exchange for clean ones. We had to take our own trash out to the trash bin outside. It was not pleasant with all these concerns, especially after working very long days.

Hotel was clean enough and comfortable. The elevator was broken. Confirmed a late check in 4 hours before we arrived at 11:25 pm. Room that was assigned to us not ready. Had to flag down a housekeeper and have it made up so got into our room just before midnight. No late checkout available.

Hotel was clean enough and comfortable. The elevator was broken. Confirmed a late check in 4 hours before we arrived at 11:25 pm. Room that was assigned to us not ready. Had to flag down a housekeeper and have it made up so got into our room just before midnight. No late checkout available.

The elevator was out of order. Luckily my room was on the first floor. The atmosphere was okay but not what it should have been especially where the location of the hotel is. The room was nice and big. Little more cleanliness for the price.

The elevator was out of order. Luckily my room was on the first floor. The atmosphere was okay but not what it should have been especially where the location of the hotel is. The room was nice and big. Little more cleanliness for the price.

Good

Some of the reviews I read are accurate. Smokers are actually right in front of the entrance/exit of the building so there is no choice but to inhale or hold your breathe. The front counter person was actually right in front of the door smoking as I exited and nicely held the door open for me as I came back in. Cigarette in hand. LOL. Other than no ice, everything else was worth the value

Some of the reviews I read are accurate. Smokers are actually right in front of the entrance/exit of the building so there is no choice but to inhale or hold your breathe. The front counter person was actually right in front of the door smoking as I exited and nicely held the door open for me as I came back in. Cigarette in hand. LOL. Other than no ice, everything else was worth the value

The location of the property is a perfect distance from the city. It is right off 64 and has the ability to get to any of the attractions. My only petpeive is the fact that the handicapped room has no way for a person in a wheelchair to use the shower. The installation of a floor drain would be a big improvement.

The location of the property is a perfect distance from the city. It is right off 64 and has the ability to get to any of the attractions. My only petpeive is the fact that the handicapped room has no way for a person in a wheelchair to use the shower. The installation of a floor drain would be a big improvement.

The check in took forever. Roberta had to run my card several time because new system she wasnt familiar with. Roberta was hitting at gnats on arrival. Commode was messed up and sink wasn't working correctly it took 5 days before anyone came uo to look at it. The room I requested handicap accessible room but i was placed in another not handicap accessible. Gnats were all in the rooms. Place needs serious upkeep.

The check in took forever. Roberta had to run my card several time because new system she wasnt familiar with. Roberta was hitting at gnats on arrival. Commode was messed up and sink wasn't working correctly it took 5 days before anyone came uo to look at it. The room I requested handicap accessible room but i was placed in another not handicap accessible. Gnats were all in the rooms. Place needs serious upkeep.

There was a tremendous amount of smoking by employees and several guests in front of the entrance to the building. The carpeted areas of the facility were nasty with many visible stains. Some of the front desk was rude, especially if something was needed like exchange of towels, tissue; etc. They made it feels as though you were bothering them and did not treat you as the customer.

There was a tremendous amount of smoking by employees and several guests in front of the entrance to the building. The carpeted areas of the facility were nasty with many visible stains. Some of the front desk was rude, especially if something was needed like exchange of towels, tissue; etc. They made it feels as though you were bothering them and did not treat you as the customer.

Staff and service were excellent. My stay lasted a week and was exactly what was expected. Everything you need is conveniently located nearby. Staff was stretched a little thin but their cheerful attitudes more than made up for any minor inconveniences.

Staff and service were excellent. My stay lasted a week and was exactly what was expected. Everything you need is conveniently located nearby. Staff was stretched a little thin but their cheerful attitudes more than made up for any minor inconveniences.

Biggest issue was the bathroom door was missing! My husband and I dealt with it. The staff was absolutely AMAZING! Helped me, my dog and disabled husband get to our room with all our stuff. Spoiled the dog with treats.

Biggest issue was the bathroom door was missing! My husband and I dealt with it. The staff was absolutely AMAZING! Helped me, my dog and disabled husband get to our room with all our stuff. Spoiled the dog with treats.

The property was very clean indoors and outdoors. The rooms were pretty big with micro kitchens for cooking and food storage. There was some hair in the shower, which I assume was the ladies who had previously cleaned it. Would definitely stay again

The property was very clean indoors and outdoors. The rooms were pretty big with micro kitchens for cooking and food storage. There was some hair in the shower, which I assume was the ladies who had previously cleaned it. Would definitely stay again

The night we checked in, the lady was so nice and helpful. After that, it was not as good. The room my son was in had a water leak, and water was all on the floor and carpet. The water pressure went out in the shower 2x in my room. The thermostat on the wall in our room was hanging on by a thread. Our room at a nat (flea/bug) issue. Not sure where they came from.

The night we checked in, the lady was so nice and helpful. After that, it was not as good. The room my son was in had a water leak, and water was all on the floor and carpet. The water pressure went out in the shower 2x in my room. The thermostat on the wall in our room was hanging on by a thread. Our room at a nat (flea/bug) issue. Not sure where they came from.

Needs better pillows and to not have guests take out their own trash

Needs better pillows and to not have guests take out their own trash

Good stay for the price. A place to rest our heads after traveling. Not fancy but served it’s purpose.

It was a bed to sleep on. The bed was super super firm. My personal preference is more plush so I didn’t sleep great. The bathroom was missing a door so luckily my wife and I are very comfortable with each other. Room is only serviced every 7 days according to the main desk so if you expect linens and bed to be replaced and made, you will be let down. It appears to be in a decent part of town, but I still got yelled at getting a drink at the gas station next door to “get me something mister”. There was no phone to call the front desk so you had to walk down. TV was nice. Had a full size fridge, stove top, and microwave.

It was a bed to sleep on. The bed was super super firm. My personal preference is more plush so I didn’t sleep great. The bathroom was missing a door so luckily my wife and I are very comfortable with each other. Room is only serviced every 7 days according to the main desk so if you expect linens and bed to be replaced and made, you will be let down. It appears to be in a decent part of town, but I still got yelled at getting a drink at the gas station next door to “get me something mister”. There was no phone to call the front desk so you had to walk down. TV was nice. Had a full size fridge, stove top, and microwave.