The staff were all very friendly and helpful would help with anything we needed.

The staff were all very friendly and helpful would help with anything we needed.

Lovely hotel, comfy and quiet. Friendly staff, value for money, within walking distance of town centre

Lovely hotel, comfy and quiet. Friendly staff, value for money, within walking distance of town centre

Overall not a bad hotel but was expecting a little better. A bit tired in places, but generally ticked all the boxes for a business trip.

Overall not a bad hotel but was expecting a little better. A bit tired in places, but generally ticked all the boxes for a business trip.

M

My stay was ok but my room STANK of cigarette smoke - like the old hotels from days when smoking was allowed. I'm not a smoker and the smell hit me every time I walked in the room. The food was average - breakfast was limited and dinner - £25-30 for a main course - the pork belly was very dry and salty and the lamb shank and trimmings were salty. The service was excellent and I can't fault the staff themselves.

My stay was ok but my room STANK of cigarette smoke - like the old hotels from days when smoking was allowed. I'm not a smoker and the smell hit me every time I walked in the room. The food was average - breakfast was limited and dinner - £25-30 for a main course - the pork belly was very dry and salty and the lamb shank and trimmings were salty. The service was excellent and I can't fault the staff themselves.

It was quiet staff was amazing throughout the hotel

It was quiet staff was amazing throughout the hotel

We had an overnight stay with our 2 kids after spending the day at the West Midlands Safari Park, what a lovely hotel it was. A proper country feel. We had a fast check in, all very friendly and welcoming. The room was great for just an overnight with a sofa bed for the kids. We had a garden view and on the ground flour. The bathroom was a wet room, very modern and spacious. Breakfast/dining area was beautiful, over looking the garden and terrace area. A great choice for breakfast(full English, pastries, cereals, fruit etc) and lovely coffee. We would love to come back again and maybe stay for a couple of nights. It was the perfect stay, much better than staying in a sky rise chain hotel any day. Would definitely recommend.

We had an overnight stay with our 2 kids after spending the day at the West Midlands Safari Park, what a lovely hotel it was. A proper country feel. We had a fast check in, all very friendly and welcoming. The room was great for just an overnight with a sofa bed for the kids. We had a garden view and on the ground flour. The bathroom was a wet room, very modern and spacious. Breakfast/dining area was beautiful, over looking the garden and terrace area. A great choice for breakfast(full English, pastries, cereals, fruit etc) and lovely coffee. We would love to come back again and maybe stay for a couple of nights. It was the perfect stay, much better than staying in a sky rise chain hotel any day. Would definitely recommend.

Excellent property staff very helpful and accommodating ideal lovely woodland setting with peaceful surroundings

Excellent property staff very helpful and accommodating ideal lovely woodland setting with peaceful surroundings

Fantastic hotel clean and very friendly staff, second time here will definitely use again.

Fantastic hotel clean and very friendly staff, second time here will definitely use again.

Arrived at midnight. Room had been left with windows open and lights on. So many bugs! Asked for another room. Was put into a double but there were 3 of us. Eventually given a third room after being asked to wait in the very messy bar area. Was past 1am before we had a room. Breakfast was badly staffed. Had to ask for milk, cutlery, a spoon, plates. No pasteries restocked, no fried eggs or hash browns restocked. After already asking for 4 separate things already, I didn't fancy asking for even more. Should have been nice but obvious there are not anywhere near enough competant staff to provide any level of service.

Arrived at midnight. Room had been left with windows open and lights on. So many bugs! Asked for another room. Was put into a double but there were 3 of us. Eventually given a third room after being asked to wait in the very messy bar area. Was past 1am before we had a room. Breakfast was badly staffed. Had to ask for milk, cutlery, a spoon, plates. No pasteries restocked, no fried eggs or hash browns restocked. After already asking for 4 separate things already, I didn't fancy asking for even more. Should have been nice but obvious there are not anywhere near enough competant staff to provide any level of service.

It was excellent

It was excellent

This is a fantastic hotel, really helpful and friendly staff. Our room was huge with comfortable beds, the room was very clean and had black out curtains. No mini fridge in the room which would have been nice. The restaurant and bar are gorgeous rooms, lovely decor throughout the hotel. The grounds are a nice place for a stroll. Brrakfast was fantastic, lots of choice. I would stay here again.

This is a fantastic hotel, really helpful and friendly staff. Our room was huge with comfortable beds, the room was very clean and had black out curtains. No mini fridge in the room which would have been nice. The restaurant and bar are gorgeous rooms, lovely decor throughout the hotel. The grounds are a nice place for a stroll. Brrakfast was fantastic, lots of choice. I would stay here again.

Beautiful hotel with very friendly and courteous staff.

Beautiful hotel with very friendly and courteous staff.

Excellent value, staff were exceptionally friendly and helpful and parking was simple and easy.

Excellent value, staff were exceptionally friendly and helpful and parking was simple and easy.

Good value for money, nice breakfast & good service!!

Good value for money, nice breakfast & good service!!

Had a lovely 1 night stay. Well signed so easy to find, nice car park, disappointed with long wait in reception as no receptionist around and a shame you have to pay to park. Fancy big manor. Nice quiet room so was the peaceful rest we needed, good tv, amazing big comfy bed. Nice view of the side of the building / trees. Very happy with our stay. Was easy to get in and out of the manor. Enjoyed walking in the woods. Easy to get to kfc and tesco.

Had a lovely 1 night stay. Well signed so easy to find, nice car park, disappointed with long wait in reception as no receptionist around and a shame you have to pay to park. Fancy big manor. Nice quiet room so was the peaceful rest we needed, good tv, amazing big comfy bed. Nice view of the side of the building / trees. Very happy with our stay. Was easy to get in and out of the manor. Enjoyed walking in the woods. Easy to get to kfc and tesco.

The shower was lacking in pressure and the water was cold when showered in the afternoon. Television didn’t work and stained carpet