Front desk clerk was very friendly and helpful

Front desk clerk was very friendly and helpful

Older location in need of upgrade

Older location in need of upgrade

This is definitely an older property, but it is really clean. It's not a bad neighborhood, the university is right across the street but it is not on that side. It looks like there have been several coats of paint put over the walls and the carpet in the hall is doing its best to hold on in its old age, but the room was very clean. The staff was friendly.

This is definitely an older property, but it is really clean. It's not a bad neighborhood, the university is right across the street but it is not on that side. It looks like there have been several coats of paint put over the walls and the carpet in the hall is doing its best to hold on in its old age, but the room was very clean. The staff was friendly.

I try not to write bad reviews, but this place is a dump. It really needs to be torn down and rebuilt. Harsh weather in the area and college weekends have taken a toll. It has really been beaten up. But on a brighter note, it's probably one of the better motels in Pocatello.

I try not to write bad reviews, but this place is a dump. It really needs to be torn down and rebuilt. Harsh weather in the area and college weekends have taken a toll. It has really been beaten up. But on a brighter note, it's probably one of the better motels in Pocatello.

Took a couple attempts to get someone to the front desk to check in

Took a couple attempts to get someone to the front desk to check in

Hi, good day! I hope you’re doing well. I just wanted to express how disappointed I am with your service. I tried to book a hotel for the first time on your website, and it turned out to be a traumatic experience. I know that last-minute bookings can be frustrating, but I booked the hotel 30 minutes before check-in at 11:30 pm, just hoping to get some good sleep and relax after a long and exhausting drive. When we arrived at the hotel, the front desk informed us that they couldn’t find our reservation number in their system. I called customer service to ask for the reservation number, and it turned out that the number you provided was already in use. I then called again to cancel the booking. I hope you can improve your response time and provide me with a full refund as soon as possible for the inconvenience you caused us.

Hi, good day! I hope you’re doing well. I just wanted to express how disappointed I am with your service. I tried to book a hotel for the first time on your website, and it turned out to be a traumatic experience. I know that last-minute bookings can be frustrating, but I booked the hotel 30 minutes before check-in at 11:30 pm, just hoping to get some good sleep and relax after a long and exhausting drive. When we arrived at the hotel, the front desk informed us that they couldn’t find our reservation number in their system. I called customer service to ask for the reservation number, and it turned out that the number you provided was already in use. I then called again to cancel the booking. I hope you can improve your response time and provide me with a full refund as soon as possible for the inconvenience you caused us.

It was fine Had a good nights sleep

It was fine Had a good nights sleep

It was a good stop in a fast trip price right so I could say darn near perfect

It was a good stop in a fast trip price right so I could say darn near perfect

Overall, it was a decent Hotel. It was pretty clean. the bathroom wasn’t great and needed some maintenance but the rest of the room was pretty good.

The bathroom was rusty with calcium build up on shower head, coffee pot had some weird film in it room smelled of mildew. Not pleasant.

It an older hotel and allows pets. It kinda what I expected. It super convenient to walking down town.

Staff was horrible! I have a hearing loss and brain injury and they did NOTHING to assist me in understanding what they told me. Access doors locked so I had to walk around the building multiple times - I have a rebuilt knee and this was a problem. Staff smoking outside of exits. Entire building smelled like cigarettes!

Nice location right off the freeway

This property need some work . I will not recommend .

This property need some work . I will not recommend .

The room was very tidy and clean. A/C worked well. Had a little difficulty communicating with the night staff but the breakfast shift was great. Just across the street from ISU! We'd stay here again if we come back to Pocatello.

The room was very tidy and clean. A/C worked well. Had a little difficulty communicating with the night staff but the breakfast shift was great. Just across the street from ISU! We'd stay here again if we come back to Pocatello.

Not even close to the pics on the website! Breakfast was extremely limited, room was dirty and in disrepair, key card had to be reprogrammed every time I would try to get back into my room, outside security doors were broken or not usable, toilet seat was too small for toilet, freezer struggled to keep stuff frozen even on highest setting. Worst hotel stay I’ve ever had!

Very old and run down, smelled old and musty, not clean

Very old and run down, smelled old and musty, not clean

I went to check in and nobody was around and they had a phone number to call for service and it didn't work

I went to check in and nobody was around and they had a phone number to call for service and it didn't work

A little dingy and shows its age, but was clean with good service. Can’t beat the location for proximity to the university.

A little dingy and shows its age, but was clean with good service. Can’t beat the location for proximity to the university.