The property looks on really bad condition I was not aspecting that’s

The property looks on really bad condition I was not aspecting that’s

The property was dirty, inside and outside. Room was stink of cigarette smoke that caused my allergies to flare up . Had to wear a mask. Overall very unpleasant experience.

I would never book here there was holes in the walls … doors and bath tub … you can hear everything that people are talking about next door and infront of the door. Foul smell. I stayed for 15 minutes and asked for a refund I was told I can only get a refund for the next day.

I would never book here there was holes in the walls … doors and bath tub … you can hear everything that people are talking about next door and infront of the door. Foul smell. I stayed for 15 minutes and asked for a refund I was told I can only get a refund for the next day.

The property was dirty, inside and outside. Room was stink of cigarette smoke that caused my allergies to flare up . Had to wear a mask. Overall very unpleasant experience.

The entire room was disgusting the plumbing was backed up and the kitchen was absolutely filthy you could obviously tell they don’t deep clean their rooms. My boyfriend and I couldn’t even sleep there because it was that dirty. I do not recommend

The entire room was disgusting the plumbing was backed up and the kitchen was absolutely filthy you could obviously tell they don’t deep clean their rooms. My boyfriend and I couldn’t even sleep there because it was that dirty. I do not recommend

The laundry room was not available at all. There was no dishes, pots and pans, silverware available for purchase. Water kept getting cold in the shower. No shampoo or bath soap at check-in. Air conditioner/heater unit was loud. I have been staying at another Extended Stay America in Vernon Hills which was very nice compared to Home Studios Red Roof.

The laundry room was not available at all. There was no dishes, pots and pans, silverware available for purchase. Water kept getting cold in the shower. No shampoo or bath soap at check-in. Air conditioner/heater unit was loud. I have been staying at another Extended Stay America in Vernon Hills which was very nice compared to Home Studios Red Roof.

Athere wasnt a laundry room available people were kicking at our door and we were rushed to check out

Athere wasnt a laundry room available people were kicking at our door and we were rushed to check out

Horrible i did not sleep all night. It was crazkhead heaven

Horrible i did not sleep all night. It was crazkhead heaven

We requested a non smoking room with queen beds. The room had been heavily smoked in & the beds were not queen. The room was supposed to be ready by 3. It was not ready until after 4 pm. The room was dirty. There were people tweaking in the parking lot.

We requested a non smoking room with queen beds. The room had been heavily smoked in & the beds were not queen. The room was supposed to be ready by 3. It was not ready until after 4 pm. The room was dirty. There were people tweaking in the parking lot.

Our shower didnt have hot water and our room had dog hair and smelled like cigarettes

Our shower didnt have hot water and our room had dog hair and smelled like cigarettes

This was the worst stay I’ve ever had. Noisy until 3 am, lost a tire to debris in the parking lot, half functioning, smelled awful, poorly cleaned and no housekeeping.

This was the worst stay I’ve ever had. Noisy until 3 am, lost a tire to debris in the parking lot, half functioning, smelled awful, poorly cleaned and no housekeeping.

The first room I was given didn't have a refrigerator. After waiting more than an hour to get a proper room - after which I had to struggle from one end of the property to another with a very bad luggage rack, I had to throw away about half of my food because it had been left out of refrigeration too long. Not once in the month I was there did anyone check on me; no housekeeping at all. The bugs and dirt that came in the door were unacceptable. The kitchen faucet was too big for the sink; hard to wash dishes without water spillage. The room was so dark in the area where light was needed the most - over the table - hurt my eyes with the strain. Other residents were too nosy - constantly looking in my windows to the point I had to put privacy film on them. The ac/heating unit blew directly on me where the table was; no option to move the table away from the unit. One employee - Chase?Chaise? - was decent. The rest... non-existent. Property used as homeless "shelter" - would not recommend for long-term travelers.

The first room I was given didn't have a refrigerator. After waiting more than an hour to get a proper room - after which I had to struggle from one end of the property to another with a very bad luggage rack, I had to throw away about half of my food because it had been left out of refrigeration too long. Not once in the month I was there did anyone check on me; no housekeeping at all. The bugs and dirt that came in the door were unacceptable. The kitchen faucet was too big for the sink; hard to wash dishes without water spillage. The room was so dark in the area where light was needed the most - over the table - hurt my eyes with the strain. Other residents were too nosy - constantly looking in my windows to the point I had to put privacy film on them. The ac/heating unit blew directly on me where the table was; no option to move the table away from the unit. One employee - Chase?Chaise? - was decent. The rest... non-existent. Property used as homeless "shelter" - would not recommend for long-term travelers.

There was roaches and other bugs, outside of my hotel door room left stinky garbage bags, so terrible that environment.

There was roaches and other bugs, outside of my hotel door room left stinky garbage bags, so terrible that environment.

Dirty, filthy, no hot water to shower, tv broken, customer service was awful, denied a refund when I checked out a day early, resembled a shelter, holes in walls, smelled awful, total nightmare.

Dirty, filthy, no hot water to shower, tv broken, customer service was awful, denied a refund when I checked out a day early, resembled a shelter, holes in walls, smelled awful, total nightmare.

I got pictures to send in case need it , don't deserve to pay a all I stay because if I can el don't get the money back either

I got pictures to send in case need it , don't deserve to pay a all I stay because if I can el don't get the money back either

that place was the most horrible place i’ve ever stayed in. ( dirty, old, smells bad, etc.)

that place was the most horrible place i’ve ever stayed in. ( dirty, old, smells bad, etc.)

My room was horrible!!! My floors weren't clean. Lights were out and not working. Heating/Cooling unit wasn't working. I spoke with the front desk and she told me that, the wind blew dirt in the room and that's why they were dirty. Maintenance wasn't working so, I couldn't get the Heating unit serviced. She gave me a blanket after being tired of me talking. Never again will I stay there nor recommend anyone to stay there.

My room was horrible!!! My floors weren't clean. Lights were out and not working. Heating/Cooling unit wasn't working. I spoke with the front desk and she told me that, the wind blew dirt in the room and that's why they were dirty. Maintenance wasn't working so, I couldn't get the Heating unit serviced. She gave me a blanket after being tired of me talking. Never again will I stay there nor recommend anyone to stay there.