The room was not clean at all.

The room was not clean at all.

the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!

the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!

Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.

Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.

I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed

I was “upgraded” into a kitchenette that hadn’t seen a good floor cleaning in a long time, judging by the multiple gouges, scuff marks and splotches (origin unknowable) across the entire floor. Th AC unit blew right into heavy drapes and a lighter weight curtain which one was forced to tie back in order for the AC to function. Wait! I’m not done: the shower was supposed to be handicap accessible but whoever designed it should have his/her license revoked because: - once the water was turned on the entire room flooded making it extremely hazardous to move even a step - the water controls are located behind a ( supposedly handicapped) person who could be seated in a secured bench in the shower, making it impossible to adjust temperature without standing up and turning around (see flooding above) - the non-skid bath mat would’ve been great for a five-year-old but isn’t suitable for an adult, disabled or not - the flooding included the toilet area (same room) - a solution to the hazardous flooding was to make floor mats out of the bath towels supplied, which soaked up a lot of water - then it was safe to cross the room to a dry area (the above-described pock-marked flooring). Yes, ants and other interesting little creatures appeared to feel at home. One could only wonder what others went unseen. The kitchenette had a full-size range/oven, 12 cu. ft. refrigerator, sink AND a microwave large enough for a turkey 50 yrs ago. Not now. Gut it. -

Hotel is in poor condition - the breakfast was terrible. The staff however was super friendly and helpful though.

Hotel is in poor condition - the breakfast was terrible. The staff however was super friendly and helpful though.

They were lots of cockroaches running around when you turn off the light

KILLED 8 ROACHES IN 3 HOURS NO OPTION TO CHANGE HOTELS AND WOKE UP TO 15 OTHERS UNDER SINK CABINET AND TABLES THEY DID OFFER ANOTHER ROOM BUT DIDNT FIT ALL OF US Not sanitary hurried out asap in morning 😉 my kids are creepeed out

They were lots of cockroaches running around when you turn off the light

KILLED 8 ROACHES IN 3 HOURS NO OPTION TO CHANGE HOTELS AND WOKE UP TO 15 OTHERS UNDER SINK CABINET AND TABLES THEY DID OFFER ANOTHER ROOM BUT DIDNT FIT ALL OF US Not sanitary hurried out asap in morning 😉 my kids are creepeed out

They had very dirty beds, and bugs were everywhere including the beds, and the rooms had a really bad smell.

We reserved a suite that sleeps six with a kitchenette. We were given a room that slept 4. I went down to complain we were given a new room where the couch bed was broken and the kitchen had roaches. Every staff member I spoke with reeked of marijuana. When I asked to speak to a manager I was told there was no manager on site but maybe we would get a discount. The freeway runs directly behind the unit making it a very noisy night very little sleep. The pool was shut down for "maintenance". Overall this was the worst place I've ever stayed with little to no customer service. I would never stay here again.

They had very dirty beds, and bugs were everywhere including the beds, and the rooms had a really bad smell.

We reserved a suite that sleeps six with a kitchenette. We were given a room that slept 4. I went down to complain we were given a new room where the couch bed was broken and the kitchen had roaches. Every staff member I spoke with reeked of marijuana. When I asked to speak to a manager I was told there was no manager on site but maybe we would get a discount. The freeway runs directly behind the unit making it a very noisy night very little sleep. The pool was shut down for "maintenance". Overall this was the worst place I've ever stayed with little to no customer service. I would never stay here again.

The room was nice and big.

The room was nice and big.

Nothing

Nothing

When we arrived at 5:00pm the office was closed I had to walk across parking lot to sister hotel Clarion to check in I requested 2 beds they tried to give me one when we got in room staff told me it was odor from freshly painted which I think was untrue I think the smell from from exterminator because later in evening the roaches came out in groups rather disgusting! Never again with UNquality inns and suites and probably not Clarion

When we arrived at 5:00pm the office was closed I had to walk across parking lot to sister hotel Clarion to check in I requested 2 beds they tried to give me one when we got in room staff told me it was odor from freshly painted which I think was untrue I think the smell from from exterminator because later in evening the roaches came out in groups rather disgusting! Never again with UNquality inns and suites and probably not Clarion

Bugs everywhere

Bugs everywhere

Close too all

The rooms are low quality. It was bug infested and lots of damage. They collected a deposit so I took lots of pictures of the room to make sure they don’t try to keep it. The beds are hard as rocks. They put a sheet and thin blanket and another sheet. The bedding had holes in it. I wish I could upload pictures. Do not recommend staying here.

The rooms are low quality. It was bug infested and lots of damage. They collected a deposit so I took lots of pictures of the room to make sure they don’t try to keep it. The beds are hard as rocks. They put a sheet and thin blanket and another sheet. The bedding had holes in it. I wish I could upload pictures. Do not recommend staying here.

Close too all

Worst hotel I have ever stayed at apart from the lady in the front which was very nice and considerate hotel had roaches and dirty sheets, you couldn’t pay me to stay here again.

Worst hotel I have ever stayed at apart from the lady in the front which was very nice and considerate hotel had roaches and dirty sheets, you couldn’t pay me to stay here again.