I hate leaving bad reviews but this place was bad. The first room we stayed in smelled of wet dog and felt humid and gross. The toilet was broken, the TV didn't turn on, the shower stopper was hanging on by a thread and the shower itself was disgusting. The person working was very pleasant. I told them if the toilet and TV and they promptly moved us to a different room. It was obvious this room was an upgrade as the carpet floors were hardwood instead. The permeating wet dog smell was gone and the toilet and TV worked but the bathroom was DISGUSTING. The paint on the bathroom door was warped and disgusting. I ended up not taking a shower because I felt I'd be dirtier after stepping in the shower. The Microwave looked like it has previously caught fire and I cannot tell you how much I do not recommend this place. I'm sorry. I know it sounds harsh, but I had kids with me and the conditions were terrible. We ended up deciding to go to a different hotel after our reservation was over.

Needs an update

Rooms decent Staffsokay but stained sheets and towels

Unfortunately they did not see I booked an ADA room because I am disable but celena was able to get me in room 322. So the next day I wanted to stay a few more nights. And they John the general manager said all I would have to do is come to the office and give them my id and credit card. I then explain the situation that I am disable and was just released from the hospital from having my hips replaced and that it took me 15 minutes to walk to my room 322 yesterday. I asked John if they could come to my room and I would give them my I’d and cc. He said he can’t do that because it’s a liability and I would have to go to the office myself. He “John” was very uncooperative and unconcerned with me being disable. Then hung up on me. If this is how you employees deal with guests I will not be using the motel again and definitely not recommending the motel to any one. As well as my company uses the motel for stay when employees fly in and have business to attend too in Beaverton. I am disappointed in your employee John. celena the lady at the front desk told him I have mobility issues. But he was uncooperative with my situation. I understand you have a policy. But one not putting me in a ADA ROOM is unacceptable and so I walked to the office using my walker. But when I got to the door of the front desk no one was there. Until Celena came out and saw me struggling to open the door. She came from around the desk and already new I was going to re up so she took my cards. Got me re up.

Unfortunately they did not see I booked an ADA room because I am disable but celena was able to get me in room 322. So the next day I wanted to stay a few more nights. And they John the general manager said all I would have to do is come to the office and give them my id and credit card. I then explain the situation that I am disable and was just released from the hospital from having my hips replaced and that it took me 15 minutes to walk to my room 322 yesterday. I asked John if they could come to my room and I would give them my I’d and cc. He said he can’t do that because it’s a liability and I would have to go to the office myself. He “John” was very uncooperative and unconcerned with me being disable. Then hung up on me. If this is how you employees deal with guests I will not be using the motel again and definitely not recommending the motel to any one. As well as my company uses the motel for stay when employees fly in and have business to attend too in Beaverton. I am disappointed in your employee John. celena the lady at the front desk told him I have mobility issues. But he was uncooperative with my situation. I understand you have a policy. But one not putting me in a ADA ROOM is unacceptable and so I walked to the office using my walker. But when I got to the door of the front desk no one was there. Until Celena came out and saw me struggling to open the door. She came from around the desk and already new I was going to re up so she took my cards. Got me re up.

Inside was not the cleanest place needs updating

Inside was not the cleanest place needs updating

Very out dated and not what I expected.

Very out dated and not what I expected.

It in a great location from the Tualatin recreation facilities. Grocery store very near. The bathroom needed an update. Especially bathtub/ shower. Mold stains. And trim around the tub was cracking.

It in a great location from the Tualatin recreation facilities. Grocery store very near. The bathroom needed an update. Especially bathtub/ shower. Mold stains. And trim around the tub was cracking.

Decent place to stay. No coffee maker in our room, just for info.

We were only there for one night. Realistically, checked in at 5, had dinner at 6 and got back to the hotel around 9, slept until 7 and left. The bed was amazingly comfortable!

We were only there for one night. Realistically, checked in at 5, had dinner at 6 and got back to the hotel around 9, slept until 7 and left. The bed was amazingly comfortable!

Decent place to stay. No coffee maker in our room, just for info.

Someone was already in our room. There was no documentation at the front desk of anyone else checked in. Got another room

Someone was already in our room. There was no documentation at the front desk of anyone else checked in. Got another room

I have had worse

I have had worse

Nice, quiet, easy to get to location. Room was clean and staff was kind and helpful.

Nice, quiet, easy to get to location. Room was clean and staff was kind and helpful.

I have atayed at this property at least a dozen times in the past year and

Everything

Everything

I have atayed at this property at least a dozen times in the past year and

Smooth check-in and the lady that checked me in for the evening provided great customer service. Room was great and i slept great. Bed was comfortable as well as the pillows. Checkout the next morning went smooth as well. Love the free breakfast as well. This was my second stay at this location and i will definitely return

Smooth check-in and the lady that checked me in for the evening provided great customer service. Room was great and i slept great. Bed was comfortable as well as the pillows. Checkout the next morning went smooth as well. Love the free breakfast as well. This was my second stay at this location and i will definitely return

The receptionist was friendly. The room smelled of stale smoke and wasn't cleaned properly. The bed was sagging and uncomfortable. Stay somewhere else.

The receptionist was friendly. The room smelled of stale smoke and wasn't cleaned properly. The bed was sagging and uncomfortable. Stay somewhere else.

The staff were very friendly, helpful & accommodating. They welcomed us, informed us of goings-on & set is up for a pheasant stay. The location was great for walks and meet blocks to restaurants.

The staff were very friendly, helpful & accommodating. They welcomed us, informed us of goings-on & set is up for a pheasant stay. The location was great for walks and meet blocks to restaurants.

I booked for one night and the manager was mad because I came in late. I had to stay in a truck strop because he won’t allow me to get a room