Hotel room was incredibly unclean. Floor was unclean, aircon had hair stuck on it and blew sticky air, desk and side tables were unclean, hairdryer had not been cleaned down and had a thick layer of dust over it. There’s no pride in how this place is managed. I used all my hand sanitizer wipes to clean down my room and put out the Do Not Disturb sign for the few days I stayed there, because I absolutely did not want the cleaning crew to come in if their idea of cleaning to spec is filth.

It was the worse hotel ever. We came for A Steelers game. We chose that hotel because others were sold out because of the game. Everything was bad, close rack broke, shower head broke, ceiling over the bed with A leak, staff was horrible, looked behind the dresser to see if anything fell behind it. It was garbage and dirt behind the dresser. It’s not even worth $20 A night. It was A pint of ice cream left in the freezer. No adjustment dial in the refrigerator or freezer.

It was the worse hotel ever. We came for A Steelers game. We chose that hotel because others were sold out because of the game. Everything was bad, close rack broke, shower head broke, ceiling over the bed with A leak, staff was horrible, looked behind the dresser to see if anything fell behind it. It was garbage and dirt behind the dresser. It’s not even worth $20 A night. It was A pint of ice cream left in the freezer. No adjustment dial in the refrigerator or freezer.

Very dirty, horrible smell, just nasty.

Very dirty, horrible smell, just nasty.

A half hour before checking in the manager called and asked if I would switch my booked 2 queen beds room for a king bed room since they were over booked. I agreed and didn’t mind helping them out. After getting to the room, it was not a king bed and was so small it looked like a double bed. Called front desk and was told he knew nothing about it and since they were over booked that was the only room available. I then called the number back that called me 30 minutes prior to check in and was told the woman that made that call was gone but they had a king bed available across the street at days inn which was an even bigger dump than this place so I said no, just give me the room I had originally booked. She said no with an I don’t care attitude. I read reviews before booking any room but this was an unplanned trip due to a family member’s hospitalization so no time for that and since it was a Steelers home game, no other rooms available. Upon check out there was no compensation or apologies from Heidi, the manager on duty that day. She made it abundantly clear that she had no intention of compensating me at all. Needlessly to say things got heated and after screaming at each other for 5 minutes I walked out and tossed the card keys at her and left. The staff was completely unprofessional, the room was filthy, toilet wasn’t attached to the floor and all the furniture was falling apart. This place is filthy and disgusting. Sleeping in your car is a better option than this dump.

A half hour before checking in the manager called and asked if I would switch my booked 2 queen beds room for a king bed room since they were over booked. I agreed and didn’t mind helping them out. After getting to the room, it was not a king bed and was so small it looked like a double bed. Called front desk and was told he knew nothing about it and since they were over booked that was the only room available. I then called the number back that called me 30 minutes prior to check in and was told the woman that made that call was gone but they had a king bed available across the street at days inn which was an even bigger dump than this place so I said no, just give me the room I had originally booked. She said no with an I don’t care attitude. I read reviews before booking any room but this was an unplanned trip due to a family member’s hospitalization so no time for that and since it was a Steelers home game, no other rooms available. Upon check out there was no compensation or apologies from Heidi, the manager on duty that day. She made it abundantly clear that she had no intention of compensating me at all. Needlessly to say things got heated and after screaming at each other for 5 minutes I walked out and tossed the card keys at her and left. The staff was completely unprofessional, the room was filthy, toilet wasn’t attached to the floor and all the furniture was falling apart. This place is filthy and disgusting. Sleeping in your car is a better option than this dump.

Room had a stale smell to it, toilet seat had burn marks, half of the lamps had burnt out bulbs. We ended up leaving 3 hours after check in, due to the poor conditions of the room

Bldg very dated, rusty light fixtures,worn carpet & floors, mattress sagging & worn, cheap sheets that had pulls in them and overall dirty room. I went to Quality Inn because other one that I went to in Ohio was excellent but this was the opposite in every way! Only fast food restraints in area

Large room and sofa space with separate shower and bathroom areas.

Large room and sofa space with separate shower and bathroom areas.

It was run down and not updated. Table was broken in the room. Bathroom lightbulbs burned out. Cracks in the ceiling and walls.

It was run down and not updated. Table was broken in the room. Bathroom lightbulbs burned out. Cracks in the ceiling and walls.

So dirty here. Poor condition in the rooms. The first room they gave me someone else was already in. Gave us both quite a scare. I like the area but will not return to this dirty hotel.

So dirty here. Poor condition in the rooms. The first room they gave me someone else was already in. Gave us both quite a scare. I like the area but will not return to this dirty hotel.

So dirty!!! Burns in the bed coverings, white comforters had not been washed. Sticky spots on carpet!!

So dirty!!! Burns in the bed coverings, white comforters had not been washed. Sticky spots on carpet!!

Absolutely the dirtiest hotel room I have ever stayed in. We checked in late at night and left early the next morning…just a quick stop along the toll road or else I would have walked out and asked for a refund. The only plus was that the “suite” was big enough for my large family. There were cobwebs in the corner of the walls, thick layers of dust pushed up in all the edges of the floor and bathroom, dried splatter on the lampshades, visible stains on the couch and pull out mattress, the carpet was filthy…I could go on and on. The card reader on our door did not work at all and the door would only lock manually. To be fair, the sheets were clean and I didn’t see any evidence of bugs. Breakfast was pretty good. It exceeded my expectations and I was ready to just skip it, but we ended up eating there since the door to the food prep/kitchen door was open and much cleaner than our room.

Absolutely the dirtiest hotel room I have ever stayed in. We checked in late at night and left early the next morning…just a quick stop along the toll road or else I would have walked out and asked for a refund. The only plus was that the “suite” was big enough for my large family. There were cobwebs in the corner of the walls, thick layers of dust pushed up in all the edges of the floor and bathroom, dried splatter on the lampshades, visible stains on the couch and pull out mattress, the carpet was filthy…I could go on and on. The card reader on our door did not work at all and the door would only lock manually. To be fair, the sheets were clean and I didn’t see any evidence of bugs. Breakfast was pretty good. It exceeded my expectations and I was ready to just skip it, but we ended up eating there since the door to the food prep/kitchen door was open and much cleaner than our room.

The rooms should be more clean , except bed all things gave dust in it .

The rooms should be more clean , except bed all things gave dust in it .

Cracked tiles in elevator, door handles mounted upside down, noisy wall-mounted AC units, small rooms - definitely better than other budget properties though desperately in need of some investment.

Cracked tiles in elevator, door handles mounted upside down, noisy wall-mounted AC units, small rooms - definitely better than other budget properties though desperately in need of some investment.

The joint is tired and run down . Lori at front desk was very nice. My handicapped room consisted of a stool sitting beside the tin. Air conditioner broke second night. 90 plus degrees. Breakfast was pitiful. Indoor camping. The pic in my room during light id day…. Things were splashed all over it. Elevator had missing flooring… almost fell stepping into it city my luggage. Towels clean but threadbare.

The joint is tired and run down . Lori at front desk was very nice. My handicapped room consisted of a stool sitting beside the tin. Air conditioner broke second night. 90 plus degrees. Breakfast was pitiful. Indoor camping. The pic in my room during light id day…. Things were splashed all over it. Elevator had missing flooring… almost fell stepping into it city my luggage. Towels clean but threadbare.

Checked into the TV not working, and it had a huge crack in the screen,the phone not working,the toilet seat looked like it went thru hell and back,had a weird smell throughout the whole building. The girl at the front desk was ranting about how miserable her job was. The morning person was too busy on her cell phone talking about personal issues to be bothered to say hi,good morning,anything but all she said was u ready?. I won't be back.i just hope the blankets I layed on were clean.i was asked if I wanted a different room.of course I do,I wasn't paying 125.00 for that.

Checked into the TV not working, and it had a huge crack in the screen,the phone not working,the toilet seat looked like it went thru hell and back,had a weird smell throughout the whole building. The girl at the front desk was ranting about how miserable her job was. The morning person was too busy on her cell phone talking about personal issues to be bothered to say hi,good morning,anything but all she said was u ready?. I won't be back.i just hope the blankets I layed on were clean.i was asked if I wanted a different room.of course I do,I wasn't paying 125.00 for that.

dirty, drain flies, toilet didn't work

dirty, drain flies, toilet didn't work

Run down, carpet and tile ripped and broken, furniture damaged and dirty walls. Right next to train tracks. Cheap for a reason

Run down, carpet and tile ripped and broken, furniture damaged and dirty walls. Right next to train tracks. Cheap for a reason

Good location, comfortable beds, rooms need painted & updated but it was good enough for sleeping. Price was good.