Complaints of the hours long horrific noises of adjacent room were not addressed.

Perfect weekend getaway

Perfect weekend getaway

A great stay here, clean quiet with helpful friendly staff and a good location.

A great stay here, clean quiet with helpful friendly staff and a good location.

Double charged, and services was rude

Double charged, and services was rude

Toilet was way too low for a handicapped person. We also asked for a room by the elevator but we were way down the hall. The breakfast was very good.

Toilet was way too low for a handicapped person. We also asked for a room by the elevator but we were way down the hall. The breakfast was very good.

Lovely, clean hotel. Great pool and gym. Breakfast is amazing. Eggs, bacon, sausage, biscuits, waffles, cereal, juice, coffee etc. definitely will stay again.

Lovely, clean hotel. Great pool and gym. Breakfast is amazing. Eggs, bacon, sausage, biscuits, waffles, cereal, juice, coffee etc. definitely will stay again.

I never leave reviews typically, but I feel like it is warranted for our stay at La Quinta in Salem, Or. First thing when we arrived at 3:00 pm (check-in time) we were told our room was not ready and that we had to wait 30 minutes. Fine, so we waited and after 30 minutes asked again if it was ready yet and we got a “No” again. Then another reception attendant came out and asked us what were waiting for about 15 minutes later. Well we told her and she said “oh, we have rooms available on the second floor,” which we were surprised to hear because we thought there were no rooms ready! I’m not sure what the miscommunication was, but at that point we felt we were being jerked around by the first person I dealt with (lady with grey hair and glasses). She was unpleasant, had a bad attitude all around and seemed more interested in her phone than anything else. At another point during our stay I was looking for someone at the front desk to buy some snacks along with another patron who wanted to check-in and we had no idea where the front desk attendant was. Then, here comes the same attendant about ten minutes later who mentioned she was making coffee and getting water. I understand that you need to refresh this stuff for guests, but there should be either someone at the front desk at all times or you should be checking to see if there’s customers waiting to be helped out periodically. Room was semi-clean, need new towels and bed was pretty firm as well. Breakfast was good.

I never leave reviews typically, but I feel like it is warranted for our stay at La Quinta in Salem, Or. First thing when we arrived at 3:00 pm (check-in time) we were told our room was not ready and that we had to wait 30 minutes. Fine, so we waited and after 30 minutes asked again if it was ready yet and we got a “No” again. Then another reception attendant came out and asked us what were waiting for about 15 minutes later. Well we told her and she said “oh, we have rooms available on the second floor,” which we were surprised to hear because we thought there were no rooms ready! I’m not sure what the miscommunication was, but at that point we felt we were being jerked around by the first person I dealt with (lady with grey hair and glasses). She was unpleasant, had a bad attitude all around and seemed more interested in her phone than anything else. At another point during our stay I was looking for someone at the front desk to buy some snacks along with another patron who wanted to check-in and we had no idea where the front desk attendant was. Then, here comes the same attendant about ten minutes later who mentioned she was making coffee and getting water. I understand that you need to refresh this stuff for guests, but there should be either someone at the front desk at all times or you should be checking to see if there’s customers waiting to be helped out periodically. Room was semi-clean, need new towels and bed was pretty firm as well. Breakfast was good.

It was just for one night. It was fine and dandy!

It was just for one night. It was fine and dandy!

Incredibly clean. Nice staff and great breakfast. Would stay again.

Incredibly clean. Nice staff and great breakfast. Would stay again.

It was interesting Upon arrival. The front desk clerk wasn’t used to people with diversity, but that’s OK. We’re used to the treatment and it was OK for the area we were in the only problem with the room was the toilet seat was broken and very little towels.

It was interesting Upon arrival. The front desk clerk wasn’t used to people with diversity, but that’s OK. We’re used to the treatment and it was OK for the area we were in the only problem with the room was the toilet seat was broken and very little towels.

It was fine.

Lady at Check-in was kind and friendly. Room was spacious. The lighting in the room was horrible though. Breakfast was great. Great location by the highway.

Lady at Check-in was kind and friendly. Room was spacious. The lighting in the room was horrible though. Breakfast was great. Great location by the highway.

I was Charged $100 for a bathroom fan I didn’t break. In fact I brought it up to the front office that it wasn’t working. And second, the smoke alarm was going off in the middle of the night.

The property is modern and clean. Easy access to and from the freeway. Easy dining nearby. Pet friendly and well kept grounds.

The essence of mediocrity. Dated, moldy and smelly rooms with paper thin walls. Power tools at 5am in the morning. Avoid this place

The essence of mediocrity. Dated, moldy and smelly rooms with paper thin walls. Power tools at 5am in the morning. Avoid this place

A little more attention in the room service

A little more attention in the room service

Clean, friendly staff, great breakfast!! Easy check in and check out First night was noisy, outside traffic and guests. Second night was quiet

Area was okay. Hotel itself was good. Rooms and common areas were clean. Carpets could use a good cleaning. Beds were comfortable but pillows were terrible - flat, hard pillows. Biggest complaint (not the hotel’s fault, of course) was some irresponsible woman who brought some dog that barked at all hours of the day and night. I have pets, 3 cats and a dog, and I would never allow my dog to be that disruptive in a hotel. So disrespectful to other travelers. All I can say is if you’re sensitive to noise while sleeping, maybe go elsewhere or hope you don’t get stuck with a crap neighbor like we did. Lesson learned…I will look for non pet friendly hotels when traveling without my dog.

Area was okay. Hotel itself was good. Rooms and common areas were clean. Carpets could use a good cleaning. Beds were comfortable but pillows were terrible - flat, hard pillows. Biggest complaint (not the hotel’s fault, of course) was some irresponsible woman who brought some dog that barked at all hours of the day and night. I have pets, 3 cats and a dog, and I would never allow my dog to be that disruptive in a hotel. So disrespectful to other travelers. All I can say is if you’re sensitive to noise while sleeping, maybe go elsewhere or hope you don’t get stuck with a crap neighbor like we did. Lesson learned…I will look for non pet friendly hotels when traveling without my dog.

Quiet and cleav