Very average

I had the worst experience at The Sands. I will never recommend this hotel for anyone to stay. The front desk staff was absolutely terrible! No greeting, no smiles or welcome. In fact the front desk manager was the absolute worst, rolling her eyes and felt bothered that I was asking questions. The other front desk W.C was rude and zero customer. No one offered fruit punch or rum punch when the family next to me was offered. I was charged by Hemingway restaurant when checking out when I didn’t even step into that restaurant not once. Whole experience was terrible! Never again!

I had the worst experience at The Sands. I will never recommend this hotel for anyone to stay. The front desk staff was absolutely terrible! No greeting, no smiles or welcome. In fact the front desk manager was the absolute worst, rolling her eyes and felt bothered that I was asking questions. The other front desk W.C was rude and zero customer. No one offered fruit punch or rum punch when the family next to me was offered. I was charged by Hemingway restaurant when checking out when I didn’t even step into that restaurant not once. Whole experience was terrible! Never again!

Great place to stay at no issues.

Great place to stay at no issues.

This hotel was price correctly but please be warned there's no elevator or room service.

This hotel was price correctly but please be warned there's no elevator or room service.

I did a solo trip to Turks and Caicos. When i arrived at the property I was greeted by their friendly staff. The room was impeccable, the washer and dryer was a plus. Keep in mind it is quite expensive as far as dining and shopping but its well worth it! Be back soon!

Lovely place

I did a solo trip to Turks and Caicos. When i arrived at the property I was greeted by their friendly staff. The room was impeccable, the washer and dryer was a plus. Keep in mind it is quite expensive as far as dining and shopping but its well worth it! Be back soon!

Lovely place

I dont know where to start. The Property is amazing!! I will start with how clean the room was, our cleaning lady was super sweet and always left things extremely clean. The beach access is the best, free palapas first come first serve but there is plenty. you have access to free kayaks and paddle board. the Hotel is waking distance from the center and you can walk for coffee etc. They have a hangout place with Hammocks where you can lay there and read or relax. This is a family friendly property, lots of kiddos at the pools. The restaurant at the property was great as well. We loved the experince. Our first choice of hotel was the ritz but they had no rooms since we randomly booked that day. We were very happy we choose this place. :)

I dont know where to start. The Property is amazing!! I will start with how clean the room was, our cleaning lady was super sweet and always left things extremely clean. The beach access is the best, free palapas first come first serve but there is plenty. you have access to free kayaks and paddle board. the Hotel is waking distance from the center and you can walk for coffee etc. They have a hangout place with Hammocks where you can lay there and read or relax. This is a family friendly property, lots of kiddos at the pools. The restaurant at the property was great as well. We loved the experince. Our first choice of hotel was the ritz but they had no rooms since we randomly booked that day. We were very happy we choose this place. :)

Beautiful place, clean rooms, pool and beach area are great on site dimming is very limited and closes very early.

Beautiful place, clean rooms, pool and beach area are great on site dimming is very limited and closes very early.

The scenery and beach in Turks and Caicos are beautiful. The property is clean, and the front desk, housekeeping, and water sports staff are excellent. However, the air conditioner in our room needs to be fixed. We experienced low water pressure one day and a night without A/C. The town, which has shops and restaurants, is within walking distance. We had dinner at the Hemingway onsite. Our server could have been friendlier, and the food could have been better, though overpriced. The best part was the Piña colada.

The scenery and beach in Turks and Caicos are beautiful. The property is clean, and the front desk, housekeeping, and water sports staff are excellent. However, the air conditioner in our room needs to be fixed. We experienced low water pressure one day and a night without A/C. The town, which has shops and restaurants, is within walking distance. We had dinner at the Hemingway onsite. Our server could have been friendlier, and the food could have been better, though overpriced. The best part was the Piña colada.

We walked into town every day which was awesome. Food was great, drinks and staff very friendly

We walked into town every day which was awesome. Food was great, drinks and staff very friendly

Amazing room with screened in balcony.

Amazing room with screened in balcony.

Very nice clean and best beach on the island. Food at the resort was very good staff was nice, well maitained grounds.

Very nice clean and best beach on the island. Food at the resort was very good staff was nice, well maitained grounds.

The grounds are lush and have well manicured gardens. The staff were friendly and helpful. The only drawback was no elevators. But our stay was very relaxing and fun.

The grounds are lush and have well manicured gardens. The staff were friendly and helpful. The only drawback was no elevators. But our stay was very relaxing and fun.

Beautiful property with well maintained grounds located on Grace Bay. Multiple pools and beach activities to enjoy. Friendly staff.

Beautiful property with well maintained grounds located on Grace Bay. Multiple pools and beach activities to enjoy. Friendly staff.

We felt completely safe and comfortable around property and area. The con was that our room did not have a view and was near cleaning staff area. Would pick specific room next time.

We felt completely safe and comfortable around property and area. The con was that our room did not have a view and was near cleaning staff area. Would pick specific room next time.

The staff doesn’t smile. Acts as if you own them a favor when asking a question. Staff is unhelpful and looks miserable. You feel like you have to walk on egg shells around them. There is no room service no early check in and no early check out. They only have one over priced restaurant. Best part of about this place is that is close to the beach and the rooms are clean.

I love this property. Very clean, right on water, has excellent restaurant, music, Julian sings on Tuesdays. The staff if very friendly, manager Mohammad is very professional, accomodating, goes outvif his way to make everyone feel like home

I love this property. Very clean, right on water, has excellent restaurant, music, Julian sings on Tuesdays. The staff if very friendly, manager Mohammad is very professional, accomodating, goes outvif his way to make everyone feel like home