this is an hotel for a retirement experience doesnt expect great luxury but a cozy an quiet room with great food at restaurant and great services at spa

this is an hotel for a retirement experience doesnt expect great luxury but a cozy an quiet room with great food at restaurant and great services at spa

Charming, simple and quiet with a lovely garden. A little removed from the downtown. Phone listed does not ring to the hotel which makes finding it mire difficult.

Charming, simple and quiet with a lovely garden. A little removed from the downtown. Phone listed does not ring to the hotel which makes finding it mire difficult.

It was a great hotel. The staff was very helpful. The room was comfortable and nice. I Recommend it

It was a great hotel. The staff was very helpful. The room was comfortable and nice. I Recommend it

This hotel was rated 4 stars. It is DEFINITELY NOT a 4 star hotel by American standards. I don't particularly think the hotel was terrible I just don't appreciate being misled. According to hotel.com's own site 4-star hotels are the Hyatt, Marriott, Hilton, and Sheraton - this hotel was not even remotely close to either of those. I believe the hallmark of a good hotel is how well you can sleep. The hotel was old which can be overlooked but the bed was also old and extremely uncomfortable which is the biggest problem. That and sleeping in on a Saturday is impossible because the grounds staff was sweeping and loudly dragging/stacking pool furniture at 8am. Since all the rooms face the courtyard with the pool this made for a loud Saturday morning with no sleep. Other than that the staff was nice and the room was clean. Probably comparable to a Comfort Inn built in the early 80s (hardly 4 stars) maybe 2.5 stars. I certainly wouldn't recommend paying more than $70usd/night for this place. Even that I would say is a lot but might be worth it because hotels in Tepozlan tend to be pricey. The hotel is not walking distance to the center but cabs are cheap and easily available. But If I go back I wouldn't stay there again, I'd try a different place. A goods night sleep is important!

This hotel was rated 4 stars. It is DEFINITELY NOT a 4 star hotel by American standards. I don't particularly think the hotel was terrible I just don't appreciate being misled. According to hotel.com's own site 4-star hotels are the Hyatt, Marriott, Hilton, and Sheraton - this hotel was not even remotely close to either of those. I believe the hallmark of a good hotel is how well you can sleep. The hotel was old which can be overlooked but the bed was also old and extremely uncomfortable which is the biggest problem. That and sleeping in on a Saturday is impossible because the grounds staff was sweeping and loudly dragging/stacking pool furniture at 8am. Since all the rooms face the courtyard with the pool this made for a loud Saturday morning with no sleep. Other than that the staff was nice and the room was clean. Probably comparable to a Comfort Inn built in the early 80s (hardly 4 stars) maybe 2.5 stars. I certainly wouldn't recommend paying more than $70usd/night for this place. Even that I would say is a lot but might be worth it because hotels in Tepozlan tend to be pricey. The hotel is not walking distance to the center but cabs are cheap and easily available. But If I go back I wouldn't stay there again, I'd try a different place. A goods night sleep is important!