Room and beds were comfy breakfast was good all did the price was worth it. Pool was great and close to everything. Staff was so kind and helpful would recommend and stay again. Two adults 2 children

Room was very comfortable and a great deal for budget travelers waiting for an Amtrak train or getting in from one. Why spend $200 plus when if you will go to O’Hare airport (by the very inexpensive blue CTA train service to out there where the hotel airport shuttles can take you to your hotel) and you can spend much closer to $100 a night. Our room came with a microwave and refrigerator and breakfast (plus shuttle to/from the airport. A very good deal for a major US city.

Room was very comfortable and a great deal for budget travelers waiting for an Amtrak train or getting in from one. Why spend $200 plus when if you will go to O’Hare airport (by the very inexpensive blue CTA train service to out there where the hotel airport shuttles can take you to your hotel) and you can spend much closer to $100 a night. Our room came with a microwave and refrigerator and breakfast (plus shuttle to/from the airport. A very good deal for a major US city.

Extremely good value with its proximity to the airport. Free bus service to and from airport run by very helpful drivers. Even includes a free breakfast. Room smart, clean and tidy. Receptionist very helpful. I have stayed several times and always found it as I’ve described. I plan to be back!

Extremely good value with its proximity to the airport. Free bus service to and from airport run by very helpful drivers. Even includes a free breakfast. Room smart, clean and tidy. Receptionist very helpful. I have stayed several times and always found it as I’ve described. I plan to be back!

The property and room were clean and the room was comfortable. The staff were very friendly and helpful.

The property and room were clean and the room was comfortable. The staff were very friendly and helpful.

Quiet, nice bed with soft sheets. Nice breakfast. Easy parking. Would have liked early checkin, but understand why this would be limited near a major airport.

This property itself was okay and the location to the airport is a plus. The free continental breakfast was decent although when things ran out 1/2 hour before closing time, it wasn't refilled. Our room was not very clean and the amenities were lacking. They only give you one small bar of soap, but no shower gel or bath soap .The room had a damp moldy smell to it, especially the carpet. I think it is because they spray the floor with a cleaner and it doesn't dry? We stayed for 6 nights ɓut never had room service. We always had to go out and ask the person with a cart for supplies. They didn't speak English but once they understood what we needed, they gave it to us. The carpet was moist feeling and our feet or socks became dirty because we took our shoes off. There wasn't any hot water in the sink faucet. And the chair in the room had some tears in it.

Very bad

The staff were very nice. You pay for what you get right? Nothing absolutely nothing against the staff. The place was dated, I am grateful for an affordable place to stay.

The staff were rude and unaccommodating. Calls to the front desk were ignored. When I got through, they hung up on me. Customer service isn't their strong suit.

J

Was good, quiet. Shuttle service was great and staff friendly. Close to bus stop.

Was good, quiet. Shuttle service was great and staff friendly. Close to bus stop.

Easy check in. Communication was poor when it came to the shuttle service.

Airport shuttle was advertised but could not pick up at my terminal. They only pick up at terminal 2. This made things very difficult. The shower turned on only scalding hot and would not turn off. Maintenance said I turned it on too hard but I did no such thing. Shuttle driver also told me I had to tip which made me uncomfortable. If a tip is required, I appreciate knowing that in advance as I do not carry cash.

It is an old facility that need to be updated. The continental breakfast offer could be better. The clock in the room was off really bad. Rug very much spotted. On one of the use of the airport shuttle, the driver open the back door of the van and didn’t even offer to place suitcases in the van.

It is an old facility that need to be updated. The continental breakfast offer could be better. The clock in the room was off really bad. Rug very much spotted. On one of the use of the airport shuttle, the driver open the back door of the van and didn’t even offer to place suitcases in the van.

When I first arrived the bathroom smelled like wet rags and urine. I immediately let the front staff know and they said they would take care of it. I believe what smelled was the shower curtain but that was not changed out. Other than that the hotel was clean and well lit. Plenty of parking. A little something for everyone to get a quick bite for breakfast. Close to malls, restaurants and shops. People who don’t know the area just like to complain. There is a subway, Dunkin Donuts and a corner house grill within walking distance. I would stay here again even though I swear the building shakes at times.

The photo for the location is old

The photo for the location is old

The staff was very friendly & check in was easy! Everyone smiled & made you feel welcomed.

The staff was very friendly & check in was easy! Everyone smiled & made you feel welcomed.

Cleanliness

I appreciated that front lobby staff were able to accommodate us into a different room since the original room they gave us was dirty and needed assistance there’s a smell but nothing the window opened for breeze a AC to Ventilate its due for an upgrade but I liked it’s in a safe area too,

Cleanliness

I appreciated that front lobby staff were able to accommodate us into a different room since the original room they gave us was dirty and needed assistance there’s a smell but nothing the window opened for breeze a AC to Ventilate its due for an upgrade but I liked it’s in a safe area too,

Arrived later but checked in fast to get sleep. Nice hotel with good deal for overnight near ORD.

Arrived later but checked in fast to get sleep. Nice hotel with good deal for overnight near ORD.

The place was clean even though a little worn. We used the shuttle getting back and forth to the airport where we caught the blue line train into downtown for a Cubs game. There are no services within walking distance. Breakfast needs to offer protein options. Overall it served our purposes.

I had roaches in my room and the woman at the front desk was very rude.