Excellent

Excellent

Everyone at the property went out of their way to help us. Mark who met us when we arrived was wonderful. Jacob helped us get dinner reservations. All the bartenders and wait staff were exceptional. The property was beautiful. I would highly recommend this hotel.

Everyone at the property went out of their way to help us. Mark who met us when we arrived was wonderful. Jacob helped us get dinner reservations. All the bartenders and wait staff were exceptional. The property was beautiful. I would highly recommend this hotel.

Absolutely beautiful hotel!

Absolutely beautiful hotel!

A one-night stop over, but wonderful to have such excellent service and comfort in one of the most beautiful places.

A one-night stop over, but wonderful to have such excellent service and comfort in one of the most beautiful places.

A truly wonderful stay. Amazing staff, great location and very secluded for a city centre hotel.

A truly wonderful stay. Amazing staff, great location and very secluded for a city centre hotel.

Very nice location

Very nice location

One of the best hotels I’ve ever stayed in. The staff are phenomenal and from the moment you step into the hotel, you know this place is special. The location is far enough away from the central part of Bath but close enough (10-15 min walk) to see the Roman Baths, the Abbey, Pultney bridge etc. The breakfast is delicious and the dinner (room service) was excellent as well. We did take advantage of their pool and spa, although small, it was sufficient for our needs, noting residents who live at the adjoining homes also use the facilities. In all, great stay and we will definitely be staying again on our next visit.

One of the best hotels I’ve ever stayed in. The staff are phenomenal and from the moment you step into the hotel, you know this place is special. The location is far enough away from the central part of Bath but close enough (10-15 min walk) to see the Roman Baths, the Abbey, Pultney bridge etc. The breakfast is delicious and the dinner (room service) was excellent as well. We did take advantage of their pool and spa, although small, it was sufficient for our needs, noting residents who live at the adjoining homes also use the facilities. In all, great stay and we will definitely be staying again on our next visit.

Very great property. Service is excellent.

Very great property. Service is excellent.

This was an exceptional property in a great location. The service was unparalleled. We were traveling with our young child and they did so much to welcome her. The attention to detail was incredible.

This was an exceptional property in a great location. The service was unparalleled. We were traveling with our young child and they did so much to welcome her. The attention to detail was incredible.

Beautiful gardens, large stone balcony with bench, table chair and cushions, lounges and restaurant lovely and spa pool very nice. Sofa bed in suite was returned to sofa in day and made up as a bed each night. Breakfast good and service very good throughout our stay.

Beautiful gardens, large stone balcony with bench, table chair and cushions, lounges and restaurant lovely and spa pool very nice. Sofa bed in suite was returned to sofa in day and made up as a bed each night. Breakfast good and service very good throughout our stay.

Beautiful Historical Location with lovely private garden, convenient walking distance into town for shopping. Staff was very pleasant and helpful, helping me make the most of my trip.

Beautiful Historical Location with lovely private garden, convenient walking distance into town for shopping. Staff was very pleasant and helpful, helping me make the most of my trip.

Amazing property and surroundings with great service and attention to details

Amazing property and surroundings with great service and attention to details

Truly exceptional. The staff is very accomodating. The property is unique. the room was fully updated and comfortable. It is easy to walk to the key attractions in Bath. The garden is meticulously kept. I especially enjoyed viewing the property from the fron (Royal Crescent) and enjoying the view of the gorgeous green in front of the Royal Crescent. Below the private green there is a public green open to all -- it is wonderful to see people enjoying the park.

Excellent service, perfect location and will definitely come back.

Excellent service, perfect location and will definitely come back.

An interesting hotel which didn’t quite live up to expectations which was a great shame A library which doesn’t have many books in it A offer of tea / coffee on arrival whilst waiting to check in wasn’t complimentary Our room was situated on the top floor with no view dark old furniture and a really uncomfortable bed, poor bedding no fridge no milk TV didn’t work properly We did complain and moved to a better room Breakfast was terrible the buffet was an ok standard but the cooked breakfast was diabolical with hard cold scrambled eggs rock hard black pudding and re- heated sausages The toast was clearly not fresh bread a typical sliced white and brown The spa was ok but slightly tatty with showers that dribbled and complementary products that you couldn’t use as the pumps didn’t work Scaffolding across the front of the hotel was mentioned on booking I wouldn’t recommend this hotel which is a shame as it could be stunning

An interesting hotel which didn’t quite live up to expectations which was a great shame A library which doesn’t have many books in it A offer of tea / coffee on arrival whilst waiting to check in wasn’t complimentary Our room was situated on the top floor with no view dark old furniture and a really uncomfortable bed, poor bedding no fridge no milk TV didn’t work properly We did complain and moved to a better room Breakfast was terrible the buffet was an ok standard but the cooked breakfast was diabolical with hard cold scrambled eggs rock hard black pudding and re- heated sausages The toast was clearly not fresh bread a typical sliced white and brown The spa was ok but slightly tatty with showers that dribbled and complementary products that you couldn’t use as the pumps didn’t work Scaffolding across the front of the hotel was mentioned on booking I wouldn’t recommend this hotel which is a shame as it could be stunning

We have never received the level of personalized attention at any hotel that we did. The room and grounds are spectacular. The location and view are amazing. The spa and dinning were wonderful.

Location is stunning and the experience of staying is just as special. The place to stay when viaiting Bath (and I'm a regular visitor for many years so have stayed in many of the city's hotels) Thanks to all the staff for making our latest stay special

Location is stunning and the experience of staying is just as special. The place to stay when viaiting Bath (and I'm a regular visitor for many years so have stayed in many of the city's hotels) Thanks to all the staff for making our latest stay special