Staff were nice and helpful. The room was exactly what I needed during my stay. Breakfast each morning on Level M was delicious and filling. Convenient location to Bukit Bintang Station, shops and dinning around the area.

Staff were nice and helpful. The room was exactly what I needed during my stay. Breakfast each morning on Level M was delicious and filling. Convenient location to Bukit Bintang Station, shops and dinning around the area.

The hotel is central and opposite a shopping center.

The hotel is central and opposite a shopping center.

This is the third time I have stayed at this hotel. It's very conveniently located, and the rooms were very clean. The staff was very helpful and courteous.

This is the third time I have stayed at this hotel. It's very conveniently located, and the rooms were very clean. The staff was very helpful and courteous.

Well priced hotel. Close to monorail and MRT. Breakfast was yummy and efficient. Housekeeping was excellent.

Well priced hotel. Close to monorail and MRT. Breakfast was yummy and efficient. Housekeeping was excellent.

I didn’t like that there isn’t a free parking lot for me to park my car. I have to pay RM20 for the valet service and for a 4 star hotel, I expect the parking to be free. In addition, I found my car have several scratches on the side and the bonnet. I would expect for a 4 star hotel, the staffs will take better care of the guest’s properties as well. Consider covering each car with a car protector. This will surely increase my future confidence with the hotel.

I didn’t like that there isn’t a free parking lot for me to park my car. I have to pay RM20 for the valet service and for a 4 star hotel, I expect the parking to be free. In addition, I found my car have several scratches on the side and the bonnet. I would expect for a 4 star hotel, the staffs will take better care of the guest’s properties as well. Consider covering each car with a car protector. This will surely increase my future confidence with the hotel.

The hotel was very close to a multitude of restaurants and shopping areas as well as tour buses and public transit!

The hotel was very close to a multitude of restaurants and shopping areas as well as tour buses and public transit!

Good

Good

Excellent breakfast buffet and pool and excellent location. Easy walk to department stores and shops and street food markets.

Excellent breakfast buffet and pool and excellent location. Easy walk to department stores and shops and street food markets.

Satisfied

Satisfied

our stay is nice only hotel is a bit old

our stay is nice only hotel is a bit old

Weird but great

Weird but great

I like the cleanliness, breakfast with lot of choices, staffs were helpful, a lot shopping malls nearby and with reasonable rates.

location was awesome. 2 minutes from 2 different train line stations. surrounded by malls and eateries. room is clean but old. carpets are tearing in corners, walls are stained, sheets are clean, but pillows and mattress are OLD and stained.

Locations unbeatable. However the shower had no hot water during the whole stay, even after several request to fix the problem (Room 1814 ). So I had to use the shower at the pool. (3rd floor)

No ppl doing room cleaning in time im staying 3 day... Aircon not really function, after make complaint a bit better , in room freezer also not cool .... make complaint also useless....

No ppl doing room cleaning in time im staying 3 day... Aircon not really function, after make complaint a bit better , in room freezer also not cool .... make complaint also useless....

Midnight no air-con

Midnight no air-con

Well the stay was less than good the No Smoking policy didn’t seem to apply if you were Chinese, Korean, Japanese, the cleaning staff would apologise for the smell all through the corridors when these peoples rooms were opened, and run around with air freshener trying to get rid of the smell. So very disappointed and it is a fire danger. And if you want breakfast be prepared for everything to be cold, as all the meals in the morning were straight from the fridge, and most mornings they would forget to turn on the heating elements until it was brought to their attention that the food was cold, I just went out in the mornings for breakfast. I would suggest save your money and go outside. And have a breakfast you can at least enjoy.

Well the stay was less than good the No Smoking policy didn’t seem to apply if you were Chinese, Korean, Japanese, the cleaning staff would apologise for the smell all through the corridors when these peoples rooms were opened, and run around with air freshener trying to get rid of the smell. So very disappointed and it is a fire danger. And if you want breakfast be prepared for everything to be cold, as all the meals in the morning were straight from the fridge, and most mornings they would forget to turn on the heating elements until it was brought to their attention that the food was cold, I just went out in the mornings for breakfast. I would suggest save your money and go outside. And have a breakfast you can at least enjoy.

Excellent room and staff