Claire at the front deak was wonderful! Weather was terrible and we asked for first floor room. She accommodated us and was very pleasant. The breakfast was not very good. Did not have meat or potatoes on it. And the waffle maker needed to be placed somewhere else so people didnot stand so close to tables.

Not so good.

Not so good.

Our stay started out a bit rocky with our room being gone when we came in for vacation late at night. (10 PM) BUT, the staff was very helpful and helped us get it all taken care of and then some. We learned the problem was no one’s fault, but simply some miscommunication about some scheduled room maintenance that was not communicated with 3rd party booking sites. We ended up with an upgraded room and a discounted rate. The management was determined to make our stay pleasant and made our stay wonderful! We would definitely stay again. We loved having the comforts of home with the kitchen and utensils there for us to use.

Our stay started out a bit rocky with our room being gone when we came in for vacation late at night. (10 PM) BUT, the staff was very helpful and helped us get it all taken care of and then some. We learned the problem was no one’s fault, but simply some miscommunication about some scheduled room maintenance that was not communicated with 3rd party booking sites. We ended up with an upgraded room and a discounted rate. The management was determined to make our stay pleasant and made our stay wonderful! We would definitely stay again. We loved having the comforts of home with the kitchen and utensils there for us to use.

Pool is down and you do not get compensation on room rate for this matter. Cleanliness in room around bathrooms and kitchen can be better. TVs in rooms also didn’t work.

Pool is down and you do not get compensation on room rate for this matter. Cleanliness in room around bathrooms and kitchen can be better. TVs in rooms also didn’t work.

Pleasant

Pleasant

Most of the staff were really wonderful - personable and caring while being good at their jobs. Breakfast is great and changes daily with options for everyone! The coffee is even good! The beds and bedding are comfortable and the studio was very well appointed from kitchen to bathroom. Even has beautiful up to date fixtures. The pillows really could be better. And something that sounded like a LOT of trash being loudly picked up (metal clanking and lots of rattling, lasting at least 4 minutes) at 4am, after which I wasn't able to get back to sleep for at least a couple of hours, which I really didn't have. Great place for well behaved dogs - everyone was welcoming and our dog was quite comfortable.

Most of the staff were really wonderful - personable and caring while being good at their jobs. Breakfast is great and changes daily with options for everyone! The coffee is even good! The beds and bedding are comfortable and the studio was very well appointed from kitchen to bathroom. Even has beautiful up to date fixtures. The pillows really could be better. And something that sounded like a LOT of trash being loudly picked up (metal clanking and lots of rattling, lasting at least 4 minutes) at 4am, after which I wasn't able to get back to sleep for at least a couple of hours, which I really didn't have. Great place for well behaved dogs - everyone was welcoming and our dog was quite comfortable.

Hotel was obviously doing some construction and revamping of some areas. Everyone working there was very polite and thoughtful about keeping things quiet and out of peoples way quite nice and I would recommend it again.

Hotel was obviously doing some construction and revamping of some areas. Everyone working there was very polite and thoughtful about keeping things quiet and out of peoples way quite nice and I would recommend it again.

We booked a hotel that was advertised as having a working pool. Once we checked in we were informed the pool has been closed for renovations for days. We specifically searched for a hotel with a pool as we had 3 kids with us. The front desk told us we can drive 3 miles to a sister hotel and use that pool….it was -5 out after i got off the phone with the front desk. How stupid are you all to send people out with swim suits on in that cold weather. I was told a manager would call me in the morning and discount our stay. No one has called and i was charged the full rate. So more lies. Very shady place. Hallway smells like paint Exposed electrical outlets in the hall so that is a huge safety hazard for kids around. One of the bedrooms jn the double suite we had was hot and the other was cold. The beds and pull out couch were as soft as a sheet of plywood. The breakfast was lacking.

We booked a hotel that was advertised as having a working pool. Once we checked in we were informed the pool has been closed for renovations for days. We specifically searched for a hotel with a pool as we had 3 kids with us. The front desk told us we can drive 3 miles to a sister hotel and use that pool….it was -5 out after i got off the phone with the front desk. How stupid are you all to send people out with swim suits on in that cold weather. I was told a manager would call me in the morning and discount our stay. No one has called and i was charged the full rate. So more lies. Very shady place. Hallway smells like paint Exposed electrical outlets in the hall so that is a huge safety hazard for kids around. One of the bedrooms jn the double suite we had was hot and the other was cold. The beds and pull out couch were as soft as a sheet of plywood. The breakfast was lacking.

It’s hard to review because the facility is being remodeled; painting, new carpet, etc.

It’s hard to review because the facility is being remodeled; painting, new carpet, etc.

Great location and a pleasant experience overall!

Great location and a pleasant experience overall!

Clean room and friendly front desk clerk.

Clean room and friendly front desk clerk.

Great staff

Great staff

After a mixup on reservations from a “third party “ we finally got the room we reserved on the 3rd try. Carla was very helpful

After a mixup on reservations from a “third party “ we finally got the room we reserved on the 3rd try. Carla was very helpful

It was adequate nothing special

It was adequate nothing special

Great place to stay. Easy access To all the major highways

Great place to stay. Easy access To all the major highways

Every staff member I encountered was very polite, eager to help and attentive to customers.

Every staff member I encountered was very polite, eager to help and attentive to customers.

Great stay