Despite the location of the property on a hillside, not all rooms have decent views. Parking does fill up around dinner/lunch time resulting in inconvenience for boarding guests. Front desk service could definitely be trained better to be more helpful and polite.

The room was nice, the views were amazing. My only complaint is that there aren't enough parking spaces. I ended up parking in staff only parking area and just informed the front desk. Staff that interacted with were pleasant.

The room was nice, the views were amazing. My only complaint is that there aren't enough parking spaces. I ended up parking in staff only parking area and just informed the front desk. Staff that interacted with were pleasant.

Nothing unique. It just seemed really pricey for what we received. On check in we were informed that we would get no maid service until after we checked out. We were told if we needed anything, we should call the front desk.

Everything was very well organized which made trip logistics very easy. Lodge is a nice location with great views.

Area around properties is beautiful however not super impressed with the room or the staff. Thinking that it is probably because it is at the end of the season.

Property was definitely nice. Having a restaurant on sight was a good option, a bit pricey but convenient. Would’ve liked to have had a fitness room for quick workouts.

No one was able to help when we were stuck outside our room in the middle of the night.

No one was able to help when we were stuck outside our room in the middle of the night.

Even thought we didn't get a room with the view of the mountains we still like the property. Little expensive but i understand they are only open for 6 months out of the year. Clean and we enjoyed the restaurant

Even thought we didn't get a room with the view of the mountains we still like the property. Little expensive but i understand they are only open for 6 months out of the year. Clean and we enjoyed the restaurant

We recently stayed at your hotel for two nights, booking a standard room. Unfortunately, our experience was disappointing due to several issues. Our room was located directly above the service laundry room, and we could hear loud noises and feel vibrations throughout the day, continuing until after 11 PM each night. This significantly affected our comfort. It’s hard to believe that the senior staff member at the front desk wasn’t aware of this issue, unless she was a new employee. Additionally, the water pressure in the shower was very low, making it difficult to wash, especially if you have long hair. The shampoo and conditioner dispensers were also problematic—one was empty, and both were difficult to use. The parking area and the driveway leading to it were unpaved, which made transporting our luggage to the front desk quite challenging, particularly since parts of the road made it impossible to use the luggage wheels. I can only imagine how much worse this would be in the rain. On a positive note, the waiter in the restaurant was excellent—helpful, friendly, and by far the best part of our stay.

We recently stayed at your hotel for two nights, booking a standard room. Unfortunately, our experience was disappointing due to several issues. Our room was located directly above the service laundry room, and we could hear loud noises and feel vibrations throughout the day, continuing until after 11 PM each night. This significantly affected our comfort. It’s hard to believe that the senior staff member at the front desk wasn’t aware of this issue, unless she was a new employee. Additionally, the water pressure in the shower was very low, making it difficult to wash, especially if you have long hair. The shampoo and conditioner dispensers were also problematic—one was empty, and both were difficult to use. The parking area and the driveway leading to it were unpaved, which made transporting our luggage to the front desk quite challenging, particularly since parts of the road made it impossible to use the luggage wheels. I can only imagine how much worse this would be in the rain. On a positive note, the waiter in the restaurant was excellent—helpful, friendly, and by far the best part of our stay.

Location was great

It was above average lodge. The view was incredible! No vending machines and other than the substandard Aplenglow Restaurant (spelling?), then was no snacks available after 3 p.m. when the little coffee kiosk closed. It would have been nice to have at least vending machines for drinks and snacks.

Location was great

They try to get you to purchase the $22 round trip or $16 one way transportation between hotel and train station, however they have a free shuttle that goes to the visitor center and it's just a walk across the road to the train station. $32 for breakfast buffet we skipped! They did text us to see if we needed anything and she was able to answer my questions before we arrived which was quite nice and appreciated

They try to get you to purchase the $22 round trip or $16 one way transportation between hotel and train station, however they have a free shuttle that goes to the visitor center and it's just a walk across the road to the train station. $32 for breakfast buffet we skipped! They did text us to see if we needed anything and she was able to answer my questions before we arrived which was quite nice and appreciated

Very nice lodge close to Denali National park.

Very nice lodge close to Denali National park.

No water no electric and no one contacted the guest with a plan or help

No water no electric and no one contacted the guest with a plan or help

Very nice and helpful staff. The shuttle is a huge help! Nice room with a great view!

Not bad. Too short stay to judge it

Not bad. Too short stay to judge it

Very nice and helpful staff. The shuttle is a huge help! Nice room with a great view!

Nice place to stay close to the park. Rooms were clean on arrival

Nice place to stay close to the park. Rooms were clean on arrival

The room was not much to talk about. Clean and a decent shower. The staff and the shuttles were outstanding. I would have liked if the shuttles ran ever 30 minutes rather than every hour.

The room was not much to talk about. Clean and a decent shower. The staff and the shuttles were outstanding. I would have liked if the shuttles ran ever 30 minutes rather than every hour.

What a stunning property! Everything appeared to have been recently renovated- it could not have been more clean. The best view in the entire area, perched above the other properties but with a convenient shuttle to get you where you needed to be. The concierge texted us to check in and provide extra guidance, which was an extra-special touch. The breakfast was awesome, too!

What a stunning property! Everything appeared to have been recently renovated- it could not have been more clean. The best view in the entire area, perched above the other properties but with a convenient shuttle to get you where you needed to be. The concierge texted us to check in and provide extra guidance, which was an extra-special touch. The breakfast was awesome, too!