Room stunk bad. Bathroom faucet leaked. No kitchen wars available to check out. Drawers were all dirty. Clothes still in kitchen drawer from previous people or who knows longer.

Room stunk bad. Bathroom faucet leaked. No kitchen wars available to check out. Drawers were all dirty. Clothes still in kitchen drawer from previous people or who knows longer.

I must say, considering the number of turnovers on ownership and management, and the class of the majority of people staying here are amongst the homeless variety, the ladies running it do a great job at keeping things in order and in line, despite the nature of most of the unruly guests. Definitely have seen a few roaches, but nothing extreme.

I must say, considering the number of turnovers on ownership and management, and the class of the majority of people staying here are amongst the homeless variety, the ladies running it do a great job at keeping things in order and in line, despite the nature of most of the unruly guests. Definitely have seen a few roaches, but nothing extreme.

Not clean, service was very poor and

Not clean, service was very poor and

They canceled our reservation. They overbooked. Never saw the property

They canceled our reservation. They overbooked. Never saw the property

The reviews are true on the cleanliness of this place. Really makes a person question how much cleaning they do. They say they are renovating now and i hope they improve in the future. No live bugs were found during our stay, but one dead cockroach was found. (Not going to upset this hillbilly family much lol. It was dead and only one.) But the cleanliness in general is just poor. Absolutely amazing customer service! The lady who checked us in was an incredibly nice woman! Thank you very much for your kindness and hospitality! For being a cheaper place to stay, a person cant complain too much, but i really dont see why they couldnt clean some more. And yes, it smelled some. I will not defend by saying it wasnt that bad, but some reviews are a little harsh and over exaggerated. I dont know, maybe its just because i live in the country where I'm upwind of 3 hogbarns, but it didnt bother me that bad. Plus you are allowed to smoke in this place, so yeah no room for anyone to complain about smoke smells. Was happy i had a place my aunt could smoke inside! Thanks suburban suites for the stay and i wish you luck with your improvements!

The reviews are true on the cleanliness of this place. Really makes a person question how much cleaning they do. They say they are renovating now and i hope they improve in the future. No live bugs were found during our stay, but one dead cockroach was found. (Not going to upset this hillbilly family much lol. It was dead and only one.) But the cleanliness in general is just poor. Absolutely amazing customer service! The lady who checked us in was an incredibly nice woman! Thank you very much for your kindness and hospitality! For being a cheaper place to stay, a person cant complain too much, but i really dont see why they couldnt clean some more. And yes, it smelled some. I will not defend by saying it wasnt that bad, but some reviews are a little harsh and over exaggerated. I dont know, maybe its just because i live in the country where I'm upwind of 3 hogbarns, but it didnt bother me that bad. Plus you are allowed to smoke in this place, so yeah no room for anyone to complain about smoke smells. Was happy i had a place my aunt could smoke inside! Thanks suburban suites for the stay and i wish you luck with your improvements!

Smelled bad and felt like a homeless shelter rather than a hotel

Smelled bad and felt like a homeless shelter rather than a hotel

I loved everything.... people we especially super helpful.....❤️❤️

I loved everything.... people we especially super helpful.....❤️❤️

Would not stay here again. The bathroom was dirty. The door into the bedroom must have had holes punched in it. Overall just terrible. Good thing we were only going to sleep at her up and leavr

Would not stay here again. The bathroom was dirty. The door into the bedroom must have had holes punched in it. Overall just terrible. Good thing we were only going to sleep at her up and leavr

There were a lot of dogs being taken in & out. The doors & drawers to the room furniture was broken. The room's walls were filthy.

There were a lot of dogs being taken in & out. The doors & drawers to the room furniture was broken. The room's walls were filthy.

Terrible experience. We arrived at the hotel and the desk was unmanned and the window gate closed, despite a sign saying 24 hour service. We could not get anyone to answer the phone until several tries, at which point an annoyed and clearly recently asleep rude woman answered and said she would come down but never did. We were unable to check in and had to find another hotel. Now I have to fight for a refund. By the way, the grounds and lobby were dirty and appeared unsafe. Do not stay at this hotel.

Terrible experience. We arrived at the hotel and the desk was unmanned and the window gate closed, despite a sign saying 24 hour service. We could not get anyone to answer the phone until several tries, at which point an annoyed and clearly recently asleep rude woman answered and said she would come down but never did. We were unable to check in and had to find another hotel. Now I have to fight for a refund. By the way, the grounds and lobby were dirty and appeared unsafe. Do not stay at this hotel.

When I walked into the TINY lobby, there was a horrible stench and though I had made a reservation ahead of time, I was told there were no rooms, which I was kind of grateful for after seeing some questionable characters hanging around the parking lot.

When I walked into the TINY lobby, there was a horrible stench and though I had made a reservation ahead of time, I was told there were no rooms, which I was kind of grateful for after seeing some questionable characters hanging around the parking lot.

Unclean and very run down. Staff very unprofessional. Constant odor of marijuana. Uncomfortable. Not a regular motel and suites for long time inhabitants

Unclean and very run down. Staff very unprofessional. Constant odor of marijuana. Uncomfortable. Not a regular motel and suites for long time inhabitants

When checking in, there were 3 people at the desk. They were playing around and it took over 20 minutes to get checked in. There were no curtains over the window. No cups. I could not be moved to a different room because they were over booked. I had several friends that had booked a room for the same night as I did, Sept. 8th, 2023. That were turned away because "the hotel was over booked" luckily they were able to find rooms at the Windgate. I have stayed at the Suburban several times over the last 20 years so I cannot express to you how disappointed I was with this visit

When checking in, there were 3 people at the desk. They were playing around and it took over 20 minutes to get checked in. There were no curtains over the window. No cups. I could not be moved to a different room because they were over booked. I had several friends that had booked a room for the same night as I did, Sept. 8th, 2023. That were turned away because "the hotel was over booked" luckily they were able to find rooms at the Windgate. I have stayed at the Suburban several times over the last 20 years so I cannot express to you how disappointed I was with this visit

Despite what people might say about petty little things they work hard here to provide a service. I hsve alwsys been respected and respect is given when it is got. Its a business like any other providing services to those that ask.

Despite what people might say about petty little things they work hard here to provide a service. I hsve alwsys been respected and respect is given when it is got. Its a business like any other providing services to those that ask.

dirty & smelly

dirty & smelly

They were in the middle of renovations. The front desk lady was nice, but the room only had one towel, no wash clothes and no hand towels. I went to get more, snd the front desk was closed. We saw roaches, after we settled in the room, the floors had some greasy feel to them, the tub was not clean. The beds had clean sheets and were made, but the pillow was lumpy.

They were in the middle of renovations. The front desk lady was nice, but the room only had one towel, no wash clothes and no hand towels. I went to get more, snd the front desk was closed. We saw roaches, after we settled in the room, the floors had some greasy feel to them, the tub was not clean. The beds had clean sheets and were made, but the pillow was lumpy.