Had to change rooms again because the heater wasn't working. The tv had a notification on screen that wouldn't go away.

I woke up with itchy bumps that look like flea bites. The hotel allows pets (I did not bring a pet so potential fleas left from previous occupant in room). Noise transfers between rooms - heard banging first night, partying above til 1 AM second night, and a barking dog both nights. Ice bucket was half full of water, so had not been cleaned after previous occupant. It's not a terrible place, but it seems they need to improve their cleaning process, esp if they are going to allow pets in rooms, and would be great if they had a handle on guest noise levels.

The female working the night shift when i checked in, was not very friendly whatsoever. In fact, she had seen me struggling because of my disability and didn’t ask at all if i probably needed help. I even had my legs give out due to my disease and all she said was “do you want me to call 911?”. she knew i was struggling, as i had been using a walker and couldn’t carry my 2 bags. she didn’t seem happy about having to carry them to my room that was at the completed end of the hallway. it was the very last maybe second to last room in the long hallway. after she had given me the interpretation that helping carry 1 of my bags because i have balancing issues due to blood clots in my lungs & legs was an inconvenience, i started being a little sassier because i was already having a bad time and then my room that i paid extra for, got given away so i had to take the room i didn’t want yet still pay the same more expensive amount. really made me feel like an inconvenience, when i had driven 2 hrs and booked this solely to relax and to get away from where i live. i won’t be returning here because of this 1 employee…

The female working the night shift when i checked in, was not very friendly whatsoever. In fact, she had seen me struggling because of my disability and didn’t ask at all if i probably needed help. I even had my legs give out due to my disease and all she said was “do you want me to call 911?”. she knew i was struggling, as i had been using a walker and couldn’t carry my 2 bags. she didn’t seem happy about having to carry them to my room that was at the completed end of the hallway. it was the very last maybe second to last room in the long hallway. after she had given me the interpretation that helping carry 1 of my bags because i have balancing issues due to blood clots in my lungs & legs was an inconvenience, i started being a little sassier because i was already having a bad time and then my room that i paid extra for, got given away so i had to take the room i didn’t want yet still pay the same more expensive amount. really made me feel like an inconvenience, when i had driven 2 hrs and booked this solely to relax and to get away from where i live. i won’t be returning here because of this 1 employee…

The staff at the check in desk were friendly and helpful. The bar tender had the best advise for food venues and just the area around. It was a great place to stay.

The staff at the check in desk were friendly and helpful. The bar tender had the best advise for food venues and just the area around. It was a great place to stay.

Staff was a little strange, didn't know how to answer simple questions, like "where is the best place to unload luggage?" Rooms were nice, very spacious. Shower sucked, no pressure and barely any hot water. Also didnt get room service, even tho we didn't have a do not disturb sign on, had to ask for towels etc. Toiletries were great tho, dry bar!

Staff was a little strange, didn't know how to answer simple questions, like "where is the best place to unload luggage?" Rooms were nice, very spacious. Shower sucked, no pressure and barely any hot water. Also didnt get room service, even tho we didn't have a do not disturb sign on, had to ask for towels etc. Toiletries were great tho, dry bar!