Acceptable. However, the room was unimpressive. The beds were comfortable, but the pillows was bad. The hotels promises many different amenities, yet most of them inaccessible and with limited opening hours. Be aware of this! The breakfast was acceptable but uninspiring and is served in a huge conference room.

Acceptable. However, the room was unimpressive. The beds were comfortable, but the pillows was bad. The hotels promises many different amenities, yet most of them inaccessible and with limited opening hours. Be aware of this! The breakfast was acceptable but uninspiring and is served in a huge conference room.

The smoking just drifts to your window with windows open. They attract unique people from train station and bus station...

The smoking just drifts to your window with windows open. They attract unique people from train station and bus station...

Staff is extremely friendly. But the furnishings are a bit run down.

Staff is extremely friendly. But the furnishings are a bit run down.

Hissen under service

Hissen under service

Stayed here overnight during trip through north of sweden. Rooms were clean and no issues there. No car charging present, so if you drive electric, you need to park maybe 500m away from hotel in a parking house. Also the hotel has restaurant, a steakhouse. All in all, this hotel is recommended for travellers with dogs.

Stayed here overnight during trip through north of sweden. Rooms were clean and no issues there. No car charging present, so if you drive electric, you need to park maybe 500m away from hotel in a parking house. Also the hotel has restaurant, a steakhouse. All in all, this hotel is recommended for travellers with dogs.

The pool/roof terrace was closed with no mention before booking and we didn’t find out we had to book the sauna 2 hours before wanting to use it until we arrived at the sauna. Food was great, staff was very friendly.

The pool/roof terrace was closed with no mention before booking and we didn’t find out we had to book the sauna 2 hours before wanting to use it until we arrived at the sauna. Food was great, staff was very friendly.

Fint rom, fint hotel

Fint rom, fint hotel

Really friendly staff! Nice sauna and relax area. Clean rooms and super breakfast!

Really friendly staff! Nice sauna and relax area. Clean rooms and super breakfast!

During our recent stay at the Grand Hotel Lapland, we encountered a mixed bag of experiences. On a positive note, our room was spacious. However, this potential was somewhat undermined by the use of dated furniture, which gave the space an air of being underutilized or forgotten in time. Moreover, the room was noticeably dusty, and the remote control appeared as though it hadn't been cleaned in quite some time. The culinary aspect of our stay: the breakfast, was disappointingly subpar. The quality of the food fell short of expectations, with the bacon being notably limp and unappealing, and the bread felt stale. For a hotel of this stature, the breakfast experience was a letdown and certainly an area in need of immediate improvement. The hotel itself seems to be grappling with an identity crisis. It boasts a diverse range of facilities including a bowling hall, conference hall, swimming pool, rooftop bar, and a steakhouse restaurant. This eclectic mix, though potentially attractive on paper, felt disjointed in practice. It left us questioning the hotel's core identity and target audience. While we understand that such variety might appeal to tourists seeking an all-inclusive experience, for us, it contributed to a sense of inconsistency and lack of focus in the hotel's overall ambiance and service. The hotel's attempt to cater to a broad range of interests and needs seems more confusing than inviting.

During our recent stay at the Grand Hotel Lapland, we encountered a mixed bag of experiences. On a positive note, our room was spacious. However, this potential was somewhat undermined by the use of dated furniture, which gave the space an air of being underutilized or forgotten in time. Moreover, the room was noticeably dusty, and the remote control appeared as though it hadn't been cleaned in quite some time. The culinary aspect of our stay: the breakfast, was disappointingly subpar. The quality of the food fell short of expectations, with the bacon being notably limp and unappealing, and the bread felt stale. For a hotel of this stature, the breakfast experience was a letdown and certainly an area in need of immediate improvement. The hotel itself seems to be grappling with an identity crisis. It boasts a diverse range of facilities including a bowling hall, conference hall, swimming pool, rooftop bar, and a steakhouse restaurant. This eclectic mix, though potentially attractive on paper, felt disjointed in practice. It left us questioning the hotel's core identity and target audience. While we understand that such variety might appeal to tourists seeking an all-inclusive experience, for us, it contributed to a sense of inconsistency and lack of focus in the hotel's overall ambiance and service. The hotel's attempt to cater to a broad range of interests and needs seems more confusing than inviting.

Great hotel in an amazing location, o KY a 15 min walk to see the northern lights. Hotel has its own bowling alley as well! Staff were friendly and helpful too!

Great hotel in an amazing location, o KY a 15 min walk to see the northern lights. Hotel has its own bowling alley as well! Staff were friendly and helpful too!

The bed and pillows were very uncomfortable. To be fair I have trouble sleeping when away so the low score is also my issue with sleeping. The queensize bed were two single beds put togheter. The gym was amazing and the restaurant/breakfast area nice. Nice big TV I brought an HDMI to be able to stream.

The bed and pillows were very uncomfortable. To be fair I have trouble sleeping when away so the low score is also my issue with sleeping. The queensize bed were two single beds put togheter. The gym was amazing and the restaurant/breakfast area nice. Nice big TV I brought an HDMI to be able to stream.

Helt ok

Helt ok

Was a convenient location for our trip.

Was a convenient location for our trip.

It was Very Good. The service level was high amongst the staff and friendly. My room was never cleaned but apparently they clean the room only if you ask them to do it. Unfortunately I had no information about that. My mistake but still.

It was Very Good. The service level was high amongst the staff and friendly. My room was never cleaned but apparently they clean the room only if you ask them to do it. Unfortunately I had no information about that. My mistake but still.

Most wonderful customer service at reception!

Most wonderful customer service at reception!

New bathroom but the hair dryer is still in the drawer in the room. Whole furniture more than old. Worst thing at all were the employees from the hotel. The staff did not let us finish our questions. Pretended they knew the answers already. Staff at the breakfast wasn‘t even able to say „Good morning“. Won‘t stay there again.

New bathroom but the hair dryer is still in the drawer in the room. Whole furniture more than old. Worst thing at all were the employees from the hotel. The staff did not let us finish our questions. Pretended they knew the answers already. Staff at the breakfast wasn‘t even able to say „Good morning“. Won‘t stay there again.